RQ08735 Software Developer - CRM

Advantages
- Competitive contract opportunity with potential extensions
- Opportunity to work on a high-impact CRM upgrade project
- Hybrid work model (subject to client requirements)
- Collaborative team environment with exposure to enterprise-level projects

Responsibilities
- Aide in the upgrade of Microsoft Dynamics 2016 to the current supported version;
- Update and configure connections to the CRM system;
- Update and configure CRM front-end portal solutions;
- Troubleshoot and remediate technical issues for both the CRM system and the front-end portal solutions;
- Understand, configure, troubleshoot and remediate issues with batch file processing as it relates to the CRM and front-end portal solutions;
- Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests;
- Resolves and troubleshoots technical problems which arise during the creation, use and operation of software packages;
- Creating and/or updating APIs.

Qualifications
Must Haves:
- MS Dynamics (2016 and D365);
- C# programming;
- NET Framework - all supported versions;
- ASP .NET programming;
- SQL.

General Skills:
- Experience in programming and analysis; specialized CRM software package support at the specified experience level;
- A solid understanding of low-code/no-code platforms;
- Ability to collaborate with IT Professionals throughout the Software Development Life Cycle;
- Experience in structured methodologies for the development, design, implementation and maintenance of applications;
- Experience in design, code, test, debug and document applications;
- Experience in the use of object and/or third-generation language development tools;
- Experience in one or more programming languages;
- Experience in application design, latest design patterns, deployment and troubleshooting;
- Experience with relational and hierarchical database technologies;
- Experience in the use of information retrieval packages using query languages;
- Experience with one or more communications protocols;
- Experience in structured methodologies for the design, development, implementation and maintenance of applications;
- Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts;
- Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills;
- A team player with a track record for meeting deadlines CRM Software Development Skills;
- Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation;
- Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools;
- Experience with middleware and gateways • Expertise in specific tools for CRM software development.

Desirable Skills:
- Knowledge and experience with programming Internet-ready applications;
- Knowledge and experience in rapid application development (RAD) methodologies;
- Knowledge and understanding of Information Management principles, concepts, policies and practices;
- Experience with middleware and gateways;
- Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, and debugging;
- Ability to provide post-implementation support and resolve any post-implementation technical issues;
- Experience conducting design walkthrough sessions with the project team;
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards;
- Ability to provide user and system documentation as required.

Summary
This is an excellent opportunity for an experienced CRM Software Developer to play a key role in a high-impact Microsoft Dynamics upgrade project. If you have expertise in C#, .NET, SQL, and API development, along with a proven ability to troubleshoot and optimize CRM solutions, apply today to join our client’s dynamic team!

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