Location: Hybrid777 Bay St. Suite 2000, Toronto, ON M5G 2C8Permanent, full-time opportunityWork Hours: 8:00 am to 6:00 pm EST (may vary depending on business requirements) A day in the life of a Service Desk Specialist: Handle user requests via our ticketing system, phone, chat or walk-ins regarding any IT related issues Guide non-technical users with simple, step-by-step instructions Properly document in detail the events of each request Conduct onsi
Location: Hybrid777 Bay St. Suite 2000, Toronto, ON M5G 2C8Permanent, full-time opportunityWork Hours: 8:00 am to 6:00 pm EST (may vary depending on business requirements) A day in the life of a Service Desk Specialist: Handle user requests via our ticketing system, phone, chat or walk-ins regarding any IT related issues Guide non-technical users with simple, step-by-step instructions Properly document in detail the events of each request Conduct onsi