Operations Manager

Advantages
- Competitive salary: Between $70,000 and $82,000, with opportunities for performance-based growth.

- Professional development: Gain valuable experience in team management and logistics operations in a dynamic environment.

- Direct impact: Play a key role in ensuring customer satisfaction by guaranteeing on-time, damage-free deliveries.

- Stimulating environment: Work in a diverse operational setting, ideal for those who enjoy challenges.

- Leadership opportunities: Strengthen your skills in supervision and strategic decision-making.

- Safety and compliance: Work in an organization that prioritizes safety and regulatory compliance.

Responsibilities
- Provide overall direction and support to internal stakeholders, including but not limited to selection, development, assigning daily tasks, performance management, mentoring, cross-training, and other supervisory activities.
- Plan daily manpower needs to ensure customers’ freight is delivered and picked-up timely and damage-free.
- Communicate with dispatch at various terminals and with dock employees to coordinate the movement of trailers and freight.
- Communicate with other departments within FXF as required.
- Monitor dock and yard to ensure proper loading techniques and ensure company policies and procedures are followed.
- Evaluate and reconfigure route structures and bids based on local tendencies and characteristics.
- Conduct safety meetings and facilitate quality groups.
- Monitor and analyze all opportunities to cut costs and improve efficiencies.
- Perform administrative functions such as printing delivery receipts, manifesting shipments on a trailer, billing freight bills, tracing shipments, etc.
- Provide clean and safe working conditions of the facility and equipment; check security at customer center to ensure everything is secure.
- Communicate with Account Executive(s) to ensure customers’ and company’s needs are met.
- Identify freight moving at incorrect weight and classification.
- Ensure all OS&D is identified and processed properly.
- Monitor actual performance data and gather information for reporting.
- Assist Operations Supervisors as needed.
- Conduct daily pre-shift meetings with reporting teams.
- Implement company policies.
- Comply with all applicable laws/regulations, as well as company policies/procedures.
- Perform other duties as required.



Qualifications
- High School Diploma or GED Equivalent, required
- Post-secondary degree or four (4) years of directly related work experience
- Four (4) years leadership experience in transportation industry
- Bilingual (English/French) preferred; required in Quebec
- Must have thorough knowledge of LTL Industry, DOT and MTO rules and regulations, OSHA Laws, hazardous materials regulations, NMFC and tariff rules
- Proven leadership experience and willingness to learn
- Valid forklift certificate, an asset
- Professional verbal, reading, and written communication skills (documentation, communication with peers, supervisors, etc.)
- Ability to manage competing and changing priorities and possess excellent organizational skills
- Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Teams, SharePoint, and Outlook)
- Ability/willingness to learn new applications, software, systems, and equipment as required
- Excellent interpersonal, negotiation, conflict-resolution skills, and critical-thinking skills
- Excellent problem-solving skills and analytical abilities, including excellent attention-to-detail


Summary
Job Title
Operations Manager

Location : Lachine

Shift: 3 PM- 11 PM

Salary : 70 000$ - 82 000$

Responsible for leading employees to ensure customer satisfaction by moving all shipments on time and damage free while observing company and regulatory policies and procedures.

- Must be able and willing to travel as needed
- Hours may vary due to operational need
- Office located in dock environment; exposure to varied weather conditions, exhaust, fumes, dust, and noise





Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.