détails d'emploi
Are you a polished bilingual (French/English) customer service professional looking for contract work that will help you move a step further in your career? Are you someone who prides themselves on their ability to problem-solve and deliver an excellent customer experience?
If the answer is YES, we have an amazing opportunity for you!
...
We are looking for a Bilingual (French/English) Order Management Representative for a leading company in the GTA. Working as part of a team, the Bilingual Order Management Representative will provide customer service and order management support for the company’s French-speaking customers. This is a 6-month contract with opportunity for permancny. The Bilingual Order Management Representative position is a hybrid opportunity with a blend of working from home and onsite in Mississauga/Oakville.
Location: Mississauga/Oakville
Pay: $23-26/hr
Hours: Monday to Friday between 8am - 6:30pm
Advantages
What’s in it for YOU as a Bilingual Customer Service Representative:
- Great opportunity to get your foot in the door to a leading company
- Competitive salary
- 6-month contract
- No evenings or weekends
- Hybrid
- Chance to be a part of a great team
- Opportunity to expand your professional network
Responsibilities
What YOU will be doing as a Bilingual Customer Service Representative:
- Accurately placing orders into CRM software and programs such as SAP
- Processing orders via phone, email, chat
- Resolving issues and concerns relating to order errors, delivery, and billing
- Resolving customer inquiries over phone and email, delivering excellent customer experience in both French and English
- Liaising with cross-functional teams to resolve issues related to the quality of the product in a timely manner
Qualifications
What YOU bring to the role of Bilingual Customer Service Representative:
- Bilingual in French and English is required
- Experience working in a customer service/client-facing role
- Excellent written communication skills in both French and English
- Tech-savvy! Proficient in multitasking on a computer within many software
- Strong analytical and problem-solving skills
- Demonstrated ability to complete tasks under pressure with a high degree of accuracy
- Able to work independently, with impeccable attention to detail
- Supportive team player
Summary
If you have what it takes to turn this role into your career, here's how to apply:
1. Apply online at Randstad.ca today!
2. Send your resume to gtacc@randstad.ca with the title "Bilingual Order Management - Mississauga/Oakville"
Not interested in this role but know someone who would be? Feel free to have them connect with us!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
voir plus
Are you a polished bilingual (French/English) customer service professional looking for contract work that will help you move a step further in your career? Are you someone who prides themselves on their ability to problem-solve and deliver an excellent customer experience?
If the answer is YES, we have an amazing opportunity for you!
We are looking for a Bilingual (French/English) Order Management Representative for a leading company in the GTA. Working as part of a team, the Bilingual Order Management Representative will provide customer service and order management support for the company’s French-speaking customers. This is a 6-month contract with opportunity for permancny. The Bilingual Order Management Representative position is a hybrid opportunity with a blend of working from home and onsite in Mississauga/Oakville.
Location: Mississauga/Oakville
Pay: $23-26/hr
Hours: Monday to Friday between 8am - 6:30pm
Advantages
What’s in it for YOU as a Bilingual Customer Service Representative:
- Great opportunity to get your foot in the door to a leading company
- Competitive salary
- 6-month contract
- No evenings or weekends
...
- Hybrid
- Chance to be a part of a great team
- Opportunity to expand your professional network
Responsibilities
What YOU will be doing as a Bilingual Customer Service Representative:
- Accurately placing orders into CRM software and programs such as SAP
- Processing orders via phone, email, chat
- Resolving issues and concerns relating to order errors, delivery, and billing
- Resolving customer inquiries over phone and email, delivering excellent customer experience in both French and English
- Liaising with cross-functional teams to resolve issues related to the quality of the product in a timely manner
Qualifications
What YOU bring to the role of Bilingual Customer Service Representative:
- Bilingual in French and English is required
- Experience working in a customer service/client-facing role
- Excellent written communication skills in both French and English
- Tech-savvy! Proficient in multitasking on a computer within many software
- Strong analytical and problem-solving skills
- Demonstrated ability to complete tasks under pressure with a high degree of accuracy
- Able to work independently, with impeccable attention to detail
- Supportive team player
Summary
If you have what it takes to turn this role into your career, here's how to apply:
1. Apply online at Randstad.ca today!
2. Send your resume to gtacc@randstad.ca with the title "Bilingual Order Management - Mississauga/Oakville"
Not interested in this role but know someone who would be? Feel free to have them connect with us!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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