Do you have a passion for customer service? Do you enjoy problem-solving? Are you interested in working in a structured environment? Are you bilingual in French and English? If you answered YES to any of these, then we have the job for YOU!
...
Randstad is looking for a Bilingual Customer Service Representative to work for a leading pension administering company in the Thornhill area. This is a permanent full-time position located in Thornhill near highway 7.
After your probation, it is a hybrid work place model, where you're only required to be in office 50% of the time, otherwise you get to work from the comfort of your own home!
Pay: $50k-$55k based on experience
Hours of operation: 8-4 pm or 9-5 pm
Advantages
Why you'd want to work here:
-3 weeks vacation to start
-closure during the holiday season
-$50k-$55k salary based on experience
-hours are 8-4 pm or 9-5 pm, Monday to Friday.
-Permanent position
-Benefits
-Hybrid work model
-No evenings or weekends
-Opportunity for growth
Responsibilities
- Answering high-volume calls in a timely manner
- Providing general information to plan members regarding benefit amounts or claims
- Transferring calls to pension officers as required
- Providing information on eligibility for various plan provisions
- Creating and sending out LOA letters, and WSIB documentation
- Preparation of pre-retirement letters
Qualifications
- Post-secondary education is an asset
- Previous call centre experience
- Excellent communication in both ENGLISH and FRENCH
- Analytical thinking and good problem-solving skills
- Proficient in MS Office
- Ability to manage competing demands and meet deadlines
-Go getter outlook, with a positive attitude and tons of ambition
Summary
If you're looking to leverage your ability to serve in the customer service world in an industry leading and continuously growing company focused on pensions and benefits apply now by applying to this ad!
Please note that we appreciate ALL submissions, but only those who are qualified for the position and have relevant experiences may be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Do you have a passion for customer service? Do you enjoy problem-solving? Are you interested in working in a structured environment? Are you bilingual in French and English? If you answered YES to any of these, then we have the job for YOU!
Randstad is looking for a Bilingual Customer Service Representative to work for a leading pension administering company in the Thornhill area. This is a permanent full-time position located in Thornhill near highway 7.
After your probation, it is a hybrid work place model, where you're only required to be in office 50% of the time, otherwise you get to work from the comfort of your own home!
Pay: $50k-$55k based on experience
Hours of operation: 8-4 pm or 9-5 pm
Advantages
Why you'd want to work here:
-3 weeks vacation to start
-closure during the holiday season
-$50k-$55k salary based on experience
-hours are 8-4 pm or 9-5 pm, Monday to Friday.
-Permanent position
-Benefits
-Hybrid work model
-No evenings or weekends
-Opportunity for growth
Responsibilities
- Answering high-volume calls in a timely manner
- Providing general information to plan members regarding benefit amounts or claims
...
- Transferring calls to pension officers as required
- Providing information on eligibility for various plan provisions
- Creating and sending out LOA letters, and WSIB documentation
- Preparation of pre-retirement letters
Qualifications
- Post-secondary education is an asset
- Previous call centre experience
- Excellent communication in both ENGLISH and FRENCH
- Analytical thinking and good problem-solving skills
- Proficient in MS Office
- Ability to manage competing demands and meet deadlines
-Go getter outlook, with a positive attitude and tons of ambition
Summary
If you're looking to leverage your ability to serve in the customer service world in an industry leading and continuously growing company focused on pensions and benefits apply now by applying to this ad!
Please note that we appreciate ALL submissions, but only those who are qualified for the position and have relevant experiences may be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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