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    67 jobs found for Customer Experience

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      • Markham, Ontario
      • Permanent
      Our client, a leading company in the web design space for elite private members clubs worldwide, is looking for an Implementation Manager to lead a talented team of project coordinators and team leads. This is an exciting opportunity for someone with a strong background in leadership, process management, and customer service to oversee the seamless execution of website implementation projects.In this role, you will be responsible for guiding two Team Leads
      Our client, a leading company in the web design space for elite private members clubs worldwide, is looking for an Implementation Manager to lead a talented team of project coordinators and team leads. This is an exciting opportunity for someone with a strong background in leadership, process management, and customer service to oversee the seamless execution of website implementation projects.In this role, you will be responsible for guiding two Team Leads
      • Toronto, Ontario
      • Contract
      • $53.99 per hour
      We are actively seeking a Marketing Data Analyst to join our banking client's team for a 12-month contract. This is a hybrid role which requires the talent onsite at our client's office in Toronto 2 days per week.Reporting to the Practice Chapter Lead of Optimizations & Personalization, the Senior Optimization Analyst (Marketing Data Analyst) will play a key role in understanding online customer behavior, identifying digital needs and goals, and measuring
      We are actively seeking a Marketing Data Analyst to join our banking client's team for a 12-month contract. This is a hybrid role which requires the talent onsite at our client's office in Toronto 2 days per week.Reporting to the Practice Chapter Lead of Optimizations & Personalization, the Senior Optimization Analyst (Marketing Data Analyst) will play a key role in understanding online customer behavior, identifying digital needs and goals, and measuring
      • Toronto, Ontario
      • Contract
      We are seeking a highly skilled Process Manager / Process Analyst with excellent communication skills for a hybrid roleOur client is seeking a Process Manager for the Risk Office, dedicated to enhancing business processes, managing risks, and ensuring effective controls. This role involves evaluating and improving business procedures, analyzing data to assess performance, and applying methods like Lean and Six Sigma for continuous improvement. The ideal ca
      We are seeking a highly skilled Process Manager / Process Analyst with excellent communication skills for a hybrid roleOur client is seeking a Process Manager for the Risk Office, dedicated to enhancing business processes, managing risks, and ensuring effective controls. This role involves evaluating and improving business procedures, analyzing data to assess performance, and applying methods like Lean and Six Sigma for continuous improvement. The ideal ca
      • Saint John, New Brunswick
      • Contract
      • $17.50 per hour
      This position is responsible for providing a superior Customer experience while reducing Customer downtime by providing Remote Hardware, Software and Network Technical support solutions to Internal and External Customers & Partners. The C&TS Representative is critical in the Service Support Cycle using advanced tools (CareAR®, remote desktop tools, etc.) to troubleshoot & resolve issues received via Telephony, Portal Tickets, Emails & Web Chat. When a Remo
      This position is responsible for providing a superior Customer experience while reducing Customer downtime by providing Remote Hardware, Software and Network Technical support solutions to Internal and External Customers & Partners. The C&TS Representative is critical in the Service Support Cycle using advanced tools (CareAR®, remote desktop tools, etc.) to troubleshoot & resolve issues received via Telephony, Portal Tickets, Emails & Web Chat. When a Remo
      • Saint John, New Brunswick
      • Contract
      • $17.50 per hour
      This position is responsible for providing a superior Customer experience while reducing Customer downtime by providing Remote Hardware, Software and Network Technical support solutions to Internal and External Customers & Partners. The C&TS Representative is critical in the Service Support Cycle using advanced tools (CareAR®, remote desktop tools, etc.) to troubleshoot & resolve issues received via Telephony, Portal Tickets, Emails & Web Chat. When a Remo
      This position is responsible for providing a superior Customer experience while reducing Customer downtime by providing Remote Hardware, Software and Network Technical support solutions to Internal and External Customers & Partners. The C&TS Representative is critical in the Service Support Cycle using advanced tools (CareAR®, remote desktop tools, etc.) to troubleshoot & resolve issues received via Telephony, Portal Tickets, Emails & Web Chat. When a Remo
      • Mississauga, Ontario
      • Contract
      Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have excellent communication and interpersonal skills?If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: Mississauga, ON (Hybrid) (2-3 days/week)Salary: $25/HourGlobal opportunities for professional g
      Are you looking for a challenging role where you will have the opportunity to have a huge impact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have excellent communication and interpersonal skills?If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: Mississauga, ON (Hybrid) (2-3 days/week)Salary: $25/HourGlobal opportunities for professional g
      • North York, Ontario
      • Contract
      The Analyst Storage and Transportation Contracting works to execute the S&T Contracting process in a timely and accurate manner. While completing this process, the incumbent is accountable for compliance to both external regulated requirements and company policies and procedures.What you will do:• Create, process and administer Storage and Transportation contracts in accordance with policies and with a customer service excellence approach.• Investigate any
      The Analyst Storage and Transportation Contracting works to execute the S&T Contracting process in a timely and accurate manner. While completing this process, the incumbent is accountable for compliance to both external regulated requirements and company policies and procedures.What you will do:• Create, process and administer Storage and Transportation contracts in accordance with policies and with a customer service excellence approach.• Investigate any
      • Montréal, Québec
      • Contract
      Are you a Network Designer Senior looking for a new opportunity?Are you looking for a new contract opportunity?We are pleased to offer you a new contract opportunity for you to consider: Network Designer Senior-Start: ASAP-Estimated length: 12 months-Location: Montréal-Hybrid will be required, with 3 days a week in the officeAdvantagesYou will have an opportunity to work with a leading employer in the local market.Responsibilities•Analyze RF coverage insi
      Are you a Network Designer Senior looking for a new opportunity?Are you looking for a new contract opportunity?We are pleased to offer you a new contract opportunity for you to consider: Network Designer Senior-Start: ASAP-Estimated length: 12 months-Location: Montréal-Hybrid will be required, with 3 days a week in the officeAdvantagesYou will have an opportunity to work with a leading employer in the local market.Responsibilities•Analyze RF coverage insi
      • North York, Ontario
      • Contract
      Are you a strategic Product Manager with expertise in product planning, vision definition, and customer-driven innovation? Our client seeks a Product Manager to lead product strategy, gather customer requirements, and drive market growth. This role requires a strong background in market research, product lifecycle management, and collaboration with key stakeholders to ensure alignment with business goals.Advantages- Competitive contract opportunity with po
      Are you a strategic Product Manager with expertise in product planning, vision definition, and customer-driven innovation? Our client seeks a Product Manager to lead product strategy, gather customer requirements, and drive market growth. This role requires a strong background in market research, product lifecycle management, and collaboration with key stakeholders to ensure alignment with business goals.Advantages- Competitive contract opportunity with po
      • Fredericton, New Brunswick
      • Contract
      • $20.00 per hour
      We are currently hiring for a receptionist/office administrative professional individual for our client in Fredericton to begin soonThis is a vacation coverage for an Industry leading client in North America and excellent resume builder Please only apply if you are physically located in FrederictonMonday to Friday8:30am to 4:30 pmPlease read below for more details AdvantagesMonday to FridayWeekly salary and $20/hr + 4% vacation pay8:30am to 4:30 pmGreat c
      We are currently hiring for a receptionist/office administrative professional individual for our client in Fredericton to begin soonThis is a vacation coverage for an Industry leading client in North America and excellent resume builder Please only apply if you are physically located in FrederictonMonday to Friday8:30am to 4:30 pmPlease read below for more details AdvantagesMonday to FridayWeekly salary and $20/hr + 4% vacation pay8:30am to 4:30 pmGreat c
      • Sydney, Nova Scotia
      • Contract
      • $20.00 per hour
      We are currently hiring for a receptionist/office administrative professional individual for our client in Sydney to begin from 3rd Feb until 14th FebThis is a vacation coverage for an Industry leading client in North AmericaMonday to Friday8:30am to 4:30 pmPlease read below for more details AdvantagesMonday to Friday8:30am to 4:30 pmGreat company cultureExcellent opportunity to build your resume with this company$20/hrResponsibilitiesGreet customersAnswe
      We are currently hiring for a receptionist/office administrative professional individual for our client in Sydney to begin from 3rd Feb until 14th FebThis is a vacation coverage for an Industry leading client in North AmericaMonday to Friday8:30am to 4:30 pmPlease read below for more details AdvantagesMonday to Friday8:30am to 4:30 pmGreat company cultureExcellent opportunity to build your resume with this company$20/hrResponsibilitiesGreet customersAnswe
      • Montreal, Québec
      • Contract
      We're looking for a Customer Service Representative - Insurance Benefits, bilingual in French and English, to join our dynamic team. This hybrid position offers a salary of $21/hour and an opportunity to develop your skills in a stimulating and collaborative environment.6 month contractMontréal ( H3B 4W5)AdvantagesHybrid position for optimal work-life balanceSalary of $21/hour6-month contractResponsibilitiesRespond quickly and professionally to calls, chat
      We're looking for a Customer Service Representative - Insurance Benefits, bilingual in French and English, to join our dynamic team. This hybrid position offers a salary of $21/hour and an opportunity to develop your skills in a stimulating and collaborative environment.6 month contractMontréal ( H3B 4W5)AdvantagesHybrid position for optimal work-life balanceSalary of $21/hour6-month contractResponsibilitiesRespond quickly and professionally to calls, chat
      • Montréal, Québec
      • Contract
      • $26.00 per hour
      Join our team as an Operations Officer and play a key role in providing operational support while ensuring exceptional customer service. This position offers a competitive pay rate of $26 per hour with a 12-month contract. You'll work in a dynamic and customer-oriented environment, helping meet business objectives, service level goals, and customer loyalty targets.AdvantagesCompetitive salary: $26 per hour.Contract Duration: 12-month contract.Part-time: 30
      Join our team as an Operations Officer and play a key role in providing operational support while ensuring exceptional customer service. This position offers a competitive pay rate of $26 per hour with a 12-month contract. You'll work in a dynamic and customer-oriented environment, helping meet business objectives, service level goals, and customer loyalty targets.AdvantagesCompetitive salary: $26 per hour.Contract Duration: 12-month contract.Part-time: 30
      • Charlottetown, Prince Edward Island
      • Contract
      • $20.00 per hour
      We are currently hiring for a receptionist/office administrative professional individual for our client in Charlottetown to begin from 6th March until 14th March and longer This is a vacation coverage for an Industry leading Financial services client in North America and excellent resume builder Please only apply if you are physically located in CharlottetownMonday to Friday8:30am to 4:30 pmPlease read below for more details DO NOT SEND ME YOUR RESUME IF
      We are currently hiring for a receptionist/office administrative professional individual for our client in Charlottetown to begin from 6th March until 14th March and longer This is a vacation coverage for an Industry leading Financial services client in North America and excellent resume builder Please only apply if you are physically located in CharlottetownMonday to Friday8:30am to 4:30 pmPlease read below for more details DO NOT SEND ME YOUR RESUME IF
      • Saint-Laurent, Québec
      • Permanent
      Title: Customs SpecialistIndustry: Customs BrokerageLocation: DorvalWith almost 100 years in the industry, looking to add a Customs Specialist to the team to support with customs entries, releases and more!Do you have experience in Customs? Experience working in Freight Forwarding or customs Brokerage? Do you posses strong customer service skills and communication skills in French and English? Yes?? We want to hear from! Apply now!melissa.cumetti@randstad
      Title: Customs SpecialistIndustry: Customs BrokerageLocation: DorvalWith almost 100 years in the industry, looking to add a Customs Specialist to the team to support with customs entries, releases and more!Do you have experience in Customs? Experience working in Freight Forwarding or customs Brokerage? Do you posses strong customer service skills and communication skills in French and English? Yes?? We want to hear from! Apply now!melissa.cumetti@randstad
      • Mississauga, Ontario
      • Contract
      The operations office role provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology. Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met. Reports to a Team Manager within the Team Structure. Position: Operations Of
      The operations office role provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology. Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met. Reports to a Team Manager within the Team Structure. Position: Operations Of
      • Mississauga, Ontario
      • Contract
      This role provides a broad range of operational support and performs general to specialized transactions and processing activities within Operations & Technology. The position supports partner relationships and maintains operational effectiveness to meet business objectives, Service Level Goals, and targets. The Operations Support Specialist reports to a Team Manager.Position: Operations OfficerShift: 9-5 Monday to FridaySalary: 25Location: Mississauga Hyb
      This role provides a broad range of operational support and performs general to specialized transactions and processing activities within Operations & Technology. The position supports partner relationships and maintains operational effectiveness to meet business objectives, Service Level Goals, and targets. The Operations Support Specialist reports to a Team Manager.Position: Operations OfficerShift: 9-5 Monday to FridaySalary: 25Location: Mississauga Hyb
      • Hamilton, Ontario
      • Permanent
      My client is looking for someone who focuses on engaging with customers to deliver technical onboarding support and facilitate the integration of both new and existing Core Credit, Fraud, and Small Business products. Strong programming knowledge and expertise in customer interaction best practices are essential for success in this position.AdvantagesHybrid work Excellent team Vibrant atmosphere Learning opportunities Great cultureResponsibilities-Provide t
      My client is looking for someone who focuses on engaging with customers to deliver technical onboarding support and facilitate the integration of both new and existing Core Credit, Fraud, and Small Business products. Strong programming knowledge and expertise in customer interaction best practices are essential for success in this position.AdvantagesHybrid work Excellent team Vibrant atmosphere Learning opportunities Great cultureResponsibilities-Provide t
      • Laval, Québec
      • Permanent
      Do you like coordination and have a creative mind? Are you a team player?This growing Laval company is looking for a traditional marketing coordinator to complete its team. Read more below about this exciting new career opportunity!Are you interested in this position? Continue reading below!Why do business with us:Access to job opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your
      Do you like coordination and have a creative mind? Are you a team player?This growing Laval company is looking for a traditional marketing coordinator to complete its team. Read more below about this exciting new career opportunity!Are you interested in this position? Continue reading below!Why do business with us:Access to job opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job searches.We negotiate your
      • Montréal, Québec
      • Contract
      Randstad is seeking a Bilingual Account Resolution Specialist to join a dynamic team in Small Business Banking. Reporting to the Manager, Deposit Compliance Remediation, you will provide exceptional customer service, resolving account discrepancies, and ensuring compliance. This role requires strong communication skills and the ability to navigate multiple systems efficiently. The ideal candidate thrives in a fast-paced contact center environment and is co
      Randstad is seeking a Bilingual Account Resolution Specialist to join a dynamic team in Small Business Banking. Reporting to the Manager, Deposit Compliance Remediation, you will provide exceptional customer service, resolving account discrepancies, and ensuring compliance. This role requires strong communication skills and the ability to navigate multiple systems efficiently. The ideal candidate thrives in a fast-paced contact center environment and is co
      • Toronto, Ontario
      • Contract
      • $27.00 per hour
      Step into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto. Embrace a hybrid role where you can seamlessly work from the office and your home, making a difference for our esteemed Financial client. This is a 3 month contract to start with the potential for extension or permanency. Position: Bilingual Customer Service RepresentativeShift: Regular Busienss Hours and Hybrid (Mandatory 2 days in office - Wed .and Thur
      Step into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto. Embrace a hybrid role where you can seamlessly work from the office and your home, making a difference for our esteemed Financial client. This is a 3 month contract to start with the potential for extension or permanency. Position: Bilingual Customer Service RepresentativeShift: Regular Busienss Hours and Hybrid (Mandatory 2 days in office - Wed .and Thur
      • Toronto, Ontario
      • Contract
      • $27.00 per hour
      Step into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto. Embrace a hybrid role where you can seamlessly work from the office and your home, making a difference for our esteemed Financial client. This is a 3 month contract to start with the potential for extension or permanency. Position: Bilingual Customer Service RepresentativeShift: Regular Busienss Hours and Hybrid (Mandatory 2 days in office - Wed and Thurs
      Step into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto. Embrace a hybrid role where you can seamlessly work from the office and your home, making a difference for our esteemed Financial client. This is a 3 month contract to start with the potential for extension or permanency. Position: Bilingual Customer Service RepresentativeShift: Regular Busienss Hours and Hybrid (Mandatory 2 days in office - Wed and Thurs
      • Ottawa, Ontario
      • Permanent
      • $45,000 - $50,000 per year
      Learning products and working with industry professionals. A great work environment with a close knit team. Working on your sales skills, and perfecting your customer support. Sound interesting?This exciting new opportunity as a Counter Salesperson is with a well established company located in the east end Ottawa. As the Counter Salesperson you put customer needs and experience first, while handling orders, walk-ins, and supporting the rest of the team! D
      Learning products and working with industry professionals. A great work environment with a close knit team. Working on your sales skills, and perfecting your customer support. Sound interesting?This exciting new opportunity as a Counter Salesperson is with a well established company located in the east end Ottawa. As the Counter Salesperson you put customer needs and experience first, while handling orders, walk-ins, and supporting the rest of the team! D
      • Mississauga, Ontario
      • Contract
      • $24.00 per hour
      Are you looking for a challenging role where you will have the opportunity to have a hugeimpact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: Mississauga,ON (Hybrid)Salary: $24/HourDuration: 12 months (Possibility of Extension)Global opportunities for professi
      Are you looking for a challenging role where you will have the opportunity to have a hugeimpact on an industry leader?Do you have outstanding relationships and a creative streak? Do you have strong attention to detail?If so, this role may be for you!The details of this role that will help you decide if it’s the right move for you…Location: Mississauga,ON (Hybrid)Salary: $24/HourDuration: 12 months (Possibility of Extension)Global opportunities for professi
      • Dorval, Québec
      • Permanent
      Title: Customs SpecialistIndustry: Customs BrokerageLocation: DorvalWith over 50 years in the industry, looking to add TWO Customs Specialist to the team to support with customs entries, releases and more!Do you have experience in Customs? Experience working in Freight Forwarding or Customs Brokerage? Do you posses strong customer service skills and data entry skills?Yes?? We want to hear from! Apply now!melissa.cumetti@randstad.ca and cyrus.allinia@randst
      Title: Customs SpecialistIndustry: Customs BrokerageLocation: DorvalWith over 50 years in the industry, looking to add TWO Customs Specialist to the team to support with customs entries, releases and more!Do you have experience in Customs? Experience working in Freight Forwarding or Customs Brokerage? Do you posses strong customer service skills and data entry skills?Yes?? We want to hear from! Apply now!melissa.cumetti@randstad.ca and cyrus.allinia@randst
      • Lachine, Québec
      • Permanent
      Title - Dispatch ManagerLocation - LachineIndustry - Transport & WarehousingSeeking a talented individual who is passionate about the trucking industry and who posses leadership skills in Dispatching, must have French & English communication skills to be able to communicate with drivers and customers daily.As a Dispatch Manager, you will be responsible for supervising the dispatchers, as well as coordinating and ensuring the timely and efficient movement o
      Title - Dispatch ManagerLocation - LachineIndustry - Transport & WarehousingSeeking a talented individual who is passionate about the trucking industry and who posses leadership skills in Dispatching, must have French & English communication skills to be able to communicate with drivers and customers daily.As a Dispatch Manager, you will be responsible for supervising the dispatchers, as well as coordinating and ensuring the timely and efficient movement o
      • Toronto, Ontario
      • Contract
      We are seeking a skilled Business Analyst to join our team on a 12-month contract, with the possibility of extension and conversion to a permanent role. This hybrid position requires on-site presence twice a week and offers a valuable opportunity to gain experience in corporate banking.Position: Business AnalystShift: Monday-Friday, Core Business Hours. Weekend work may be required.Location: Toronto (Hybrid, Onsite twice a week)AdvantagesThis is a long-ter
      We are seeking a skilled Business Analyst to join our team on a 12-month contract, with the possibility of extension and conversion to a permanent role. This hybrid position requires on-site presence twice a week and offers a valuable opportunity to gain experience in corporate banking.Position: Business AnalystShift: Monday-Friday, Core Business Hours. Weekend work may be required.Location: Toronto (Hybrid, Onsite twice a week)AdvantagesThis is a long-ter
      • Lachine, Québec
      • Permanent
      Title - Dispatch ManagerLocation - LachineIndustry - Transport & WarehousingSeeking a talented individual who is passionate about the trucking industry and who posses leadership skills in Dispatching, must have French & English communication skills to be able to communicate with drivers and customers daily.As a Dispatch Manager, you will be responsible for supervising the dispatchers, as well as coordinating and ensuring the timely and efficient movement o
      Title - Dispatch ManagerLocation - LachineIndustry - Transport & WarehousingSeeking a talented individual who is passionate about the trucking industry and who posses leadership skills in Dispatching, must have French & English communication skills to be able to communicate with drivers and customers daily.As a Dispatch Manager, you will be responsible for supervising the dispatchers, as well as coordinating and ensuring the timely and efficient movement o
      • Saint-Laurent, Québec
      • Permanent
      Title: Customs RaterIndustry: Customs BrokerageLocation: St LaurentWith 30 years in the industry, looking to add a Customs Rater with CCS certification to the team to support with day to day operations with customs and logistics duties for high value and low value shipments.Do you have experience in Customs Rating? Finding HS codes? Do you posses strong customer service skills and communication skills in French and English? Yes?? We want to hear from! Appl
      Title: Customs RaterIndustry: Customs BrokerageLocation: St LaurentWith 30 years in the industry, looking to add a Customs Rater with CCS certification to the team to support with day to day operations with customs and logistics duties for high value and low value shipments.Do you have experience in Customs Rating? Finding HS codes? Do you posses strong customer service skills and communication skills in French and English? Yes?? We want to hear from! Appl
      • Moncton, New Brunswick
      • Permanent
      • $38,000 per year
      Our client, is a dynamic and well established company that prides itself on fostering a professional and welcoming environment. We are seeking a motivated and reliable Corporate Office Admin to be the first point of contact for clients, ensuring exceptional customer service and administrative support.This is an excellent opportunity for an individual with excellent communication skills, a positive attitude, and a strong ability to manage multiple tasks in
      Our client, is a dynamic and well established company that prides itself on fostering a professional and welcoming environment. We are seeking a motivated and reliable Corporate Office Admin to be the first point of contact for clients, ensuring exceptional customer service and administrative support.This is an excellent opportunity for an individual with excellent communication skills, a positive attitude, and a strong ability to manage multiple tasks in
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