Technical Customer Service Supervisor

Do you have previous Sales/Customer Service experience including Leadership roles? Do you enjoy leading/mentoring people and ensuring day-to-day operations are running smoothly? Are you a team player and looking to join like-minded individuals? Are you a great communicator with good interpersonal skills? Do you have experience in a manufacturing environment and familiarity with technical drawings and technical sales? Are you customer-focused and extremely organized? Are you a good problem-solver and thrive in a fast-paced environment?
Do you have a valid driver's license, access to your own vehicle, and can pass a criminal background check? Are you ok travelling within the US and Canada?


If that sounds like you - we would love to hear from you!
All Applications are fully confidential - We encourage all passive job seekers to reach out to us and make a connection!

Advantages
- Generous compensation depending on experience (Base salary + Bonus)
- Monday to Friday flexible daytime hours
- Fully company-paid benefits
- Pension plan/RRSP matching available
- Friendly and family-like work environment
- Free parking on site
- Great advancement potential for the right fit

Responsibilities
- Assisting the Director of Sales in managing the customer service and inside sales team
- Build and maintain strong customer relationships
- Develop sales strategies and solve customer problems
- Mentor Inside sales and customer service team
- Manage and update price lists and negotiating with customers
- Other administrative duties as assigned by the Director of Sales

Qualifications
- 5+ years of experience in sales/counter sales/customer service including supervisory and managerial experience
- Abilty to read technical drawings and experience in a manufacturing environment is considered an asset
- Fantastic presentation skills with incredible interpersonal and communication skills
- Strong problem-solving abilities with conflict resolution experience
- Tech-Savvy (Excel and SAP)
- Ability to work well in a fast-paced ever-changing work environment
- Must be ok with frequent travel to the US

Summary
All information and resumes received will be treated with strict confidentiality!


Ways to apply:

- Apply directly on this site
- Go to our website at www.randstad.ca, create a profile and apply directly
- Email your resume to lena.vincent@randstad.ca and include the title of the position in the subject line.

We thank all applicants for their interest in this position and only those selected for interviews will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.