Are you passionate about customer service and particularly enjoy teamwork? Do you have a dynamic, welcoming personality and are you a good listener?
Are you interested in the teaching field and looking for a new challenge?
This could be the job for you! Student Affairs Officer!
- Workplace: Face-to-face office and teleworking on Fridays
...
- Schedule: 8:30 a.m. to 4:30 p.m., Monday to Friday
- Salary: Starting at $24/hour
- Start date: As soon as possible
Advantages
- A competitive salary based on experience;
- A 35-hour week from Monday to Friday;
- A vacation policy in addition to the office closure during the holidays;
- Telecommuting every Friday;
- A workplace easily accessible by public transit;
- Free parking if you have a car;
- Finally, guaranteed fun and challenge.
Responsibilities
- Answer questions in person, by phone or by e-mail, and refer students to more specialized resources, as needed;
- Manage student study platforms (schedule entry, exam programming, activity tracking, student support, access management) ;
- Process requests relating to the training pathway of all our students and coordinate enrolments as required according to the formula;
- Follow up and support students in their academic progress to ensure their success, in all our formulas offered, including our correspondence, face-to-face and virtual students;
- Act as a relationship agent and ensure communication between : supervisors and students, students and management, and the department's business partners.
Qualifications
- AEC or DEC in an appropriate specialization or equivalent;
- At least one (1) year's experience in customer service or a related field
(ideally in a call center);
- Fluency in written and spoken French and English to manage
our French- and English-speaking clientele;
- Good knowledge of the Windows environment and the Microsoft
Office suite;
- Strong oral and written communication skills;
- A dynamic, welcoming and customer-oriented personality;
- Ability to work independently;
- Good judgment and a sense of initiative;
- Experience in the education sector (an asset);
- Knowledge of CLARA software and the Omnivox environment (an asset).
Summary
Are you interested in this position? Do you have the required qualifications?
Apply directly online or send us your CV to elisabeth.parent@randstad.ca and indicate Student Affairs Officer as title.
We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you passionate about customer service and particularly enjoy teamwork? Do you have a dynamic, welcoming personality and are you a good listener?
Are you interested in the teaching field and looking for a new challenge?
This could be the job for you! Student Affairs Officer!
- Workplace: Face-to-face office and teleworking on Fridays
- Schedule: 8:30 a.m. to 4:30 p.m., Monday to Friday
- Salary: Starting at $24/hour
- Start date: As soon as possible
Advantages
- A competitive salary based on experience;
- A 35-hour week from Monday to Friday;
- A vacation policy in addition to the office closure during the holidays;
- Telecommuting every Friday;
- A workplace easily accessible by public transit;
- Free parking if you have a car;
- Finally, guaranteed fun and challenge.
Responsibilities
- Answer questions in person, by phone or by e-mail, and refer students to more specialized resources, as needed;
- Manage student study platforms (schedule entry, exam programming, activity tracking, student support, access management) ;
- Process requests relating to the training pathway of all our students and coordinate enrolments as required according to the formula;
...
- Follow up and support students in their academic progress to ensure their success, in all our formulas offered, including our correspondence, face-to-face and virtual students;
- Act as a relationship agent and ensure communication between : supervisors and students, students and management, and the department's business partners.
Qualifications
- AEC or DEC in an appropriate specialization or equivalent;
- At least one (1) year's experience in customer service or a related field
(ideally in a call center);
- Fluency in written and spoken French and English to manage
our French- and English-speaking clientele;
- Good knowledge of the Windows environment and the Microsoft
Office suite;
- Strong oral and written communication skills;
- A dynamic, welcoming and customer-oriented personality;
- Ability to work independently;
- Good judgment and a sense of initiative;
- Experience in the education sector (an asset);
- Knowledge of CLARA software and the Omnivox environment (an asset).
Summary
Are you interested in this position? Do you have the required qualifications?
Apply directly online or send us your CV to elisabeth.parent@randstad.ca and indicate Student Affairs Officer as title.
We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
