Solution Strategist - Adobe Experience Manager

AEM is a critical component of the client's online presence and was upgraded from a legacy version to a cloud-based solution in the Fall of 2023. While the upgrade was successful, a small number of legacy components remain that are in the process of being decommissioned.

CPADSS and the WCM team utilize an Enterprise Agile delivery framework called SAFe as their operating model.

The client is looking for a Solution Strategist Level 3 for the CPADSS WCM team to provide support services and technical expertise, including:
•Technical expertise regarding AEM and remaining legacy Internet and Intranet system components.
•Technical expertise to lead ongoing post-cloud migration cleanup activities, including server decommissioning.
•Operational support (e.g., system planning, system upgrades, server log reviews, and troubleshooting) for the AEM platform and legacy Internet and Intranet systems.
•Other related tasks as assigned by the WCM Scrum Master.


Advantages
This experience will enable the candidate to gain a deeper understanding of the needs and challenges of government agencies, enhancing their ability to work in similar environments in the future.
This role will allow the candidate to gain in-depth expertise in AEM.
The role involves working on a post-cloud migration cleanup after upgrading AEM from a legacy system to a cloud-based solution. This experience in cloud migration and system decommissioning is valuable. The candidate will gain hands-on expertise in modern cloud-based architecture and operations.


Responsibilities
The successful candidate must deliver the following to complete the engagement:

•Assist in the development, implementation, maintenance, and support of technical architecture relating to the Adobe Experience Manager (AEM) Cloud platform and on-premises intranet and internet infrastructure.
•Manage content and applications across platforms for public-facing sites under the client domain.
•Manage user and site security on the AEM Platform and troubleshoot issues.
•Manage AEM Admin Console for the client.
•Conduct periodic reviews of the AEM runbook.
•Analyze and implement resolutions to reports generated by Adobe, such as bot traffic, cache hit ratio, and the like.
•Engage with stakeholders; plan and execute server upgrade and decommissioning activities.
•Participate daily in SAFe Agile practices write user stories and execute them.
•Coordinate problem resolution with the software vendor, Adobe, and/or appropriate in-house personnel.
•Report the status and progress of assigned activities to the Scrum Master.
•Complete other tasks and duties as assigned by the Scrum Master.

Qualifications
Recent experience within the past five years as a Solution Strategist.
Minimum 3 years of experience supporting information systems specific to government service delivery agencies
Minimum of 1 year of recent experience (in the last 3 years) supporting Adobe Experience Manager Cloud 6.5.
Demonstrated experience with enterprise/organization cloud adoption and cloud architecture, infrastructure, and technologies.
Proficient in networking, security, service assurance, governance automation, monitoring, application runtime platforms, and data and storage services.
Experience working in a complex integration and connectivity environment involving vendor applications and vendor cloud platforms, including design, documentation, coding, testing, and implementation of APIs, web services, and related best practices.
Demonstrated experience in technology-related practice development (e.g., ongoing business system support, SaaS governance, and cloud performance management.)

Summary
The client is looking for a Solution Strategist Level 3 for the CPADSS WCM team to provide support services and technical expertise.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.