Senior Manager, Change and Enablement - 169865

We are seeking a dynamic Senior Manager, Change & Enablement to join our Business and Client Services (BCS) team within Capital Markets. In this leadership role, you will drive key employee enablement initiatives, oversee strategic communications, and manage the execution of our Employee Change Management strategy. The successful candidate will work closely with BCS senior leadership and key HR stakeholders to build and execute a comprehensive People Enablement plan.

Advantages
- Hybrid setting: Flexibility to work both remotely and on-site (2-3 days per week).
- Opportunities for Career Growth: Potential for contract extension or conversion to a full-time role based on business needs.
- Diverse and Inclusive Team: Work with a collaborative team who share feedback, with support from senior leadership.
- Impactful Role: Directly influence employee engagement and the transformation of BCS's workforce, playing a key role in building a supportive and innovative organizational culture.

Responsibilities
- Execute and manage the BCS Employee Enablement strategy and implement strategies to grow and enhance the BCS Engagement Program.
- Support the design, development, and execution of the BCS Employee Experience Program.
- Develop, Oversee and manage BCS's communication plan, acting as the central point of contact for all communication needs.
- Utilize various communication channels (e.g., emails, newsletters, employee profiles, success stories) to engage and inform employees.
- Maintain and build out the BCS Connect site, driving engagement through regular updates and posts.
- Plan and organize employee events such as town halls, open houses, roundtables, panels, and innovation challenges.
- Provide daily oversight and guidance to the Business & Initiatives Analyst and Employee Enablement Associate.
- Execute and oversee the BCS Employee Change Management strategy, including leadership alignment and communications.
Identify and manage change impacts, creating appropriate mitigation plans and escalating risks as needed.
- Support operational readiness plans, including the development of success metrics and ensuring successful execution.
- Develop and implement the BCS Future of Work Strategy, including workforce transformation initiatives.
- Facilitate workshops and discussions with diverse stakeholder groups on workforce transformation topics.
- Create and implement programs to develop current staff and attract early talent, in collaboration with learning and development.
- Plan and execute BCS Town Halls, SLT Global Forums, offsite events, transformation events, and employee recognition programs.
- Lead and manage the BCS Global Performance Program, working with BCS OC Delegates for all regions.
- Oversee and execute the end-of-year Performance Gala and manage global year-end promotions processes.
- Manage the action planning process for the yearly Employee Engagement Survey (EES) and oversee related action items.
- Drive and execute events with senior leadership and staff to support employee engagement and organizational priorities.

Qualifications
MUST HAVE
- Experience: 4-7 years of experience in communications, employee enablement, change management, or related fields.
- 2-3 years of experience managing teams or people, with a proven ability to guide and develop team members.
- Proficient in PowerPoint, MS Word, Outlook, and content management systems. Strong working knowledge of email communication tools.
- Excellent communication skills (writing and editing skills)
- Strong ability to manage multiple projects and deadlines simultaneously while maintaining high standards of quality.


NICE TO HAVE:
- Familiarity with RBC’s organizational structure and prior experience with RBC.
- A University Degree is required. Completion of RBC-related Change Management courses is preferred.
- Experience with SharePoint and Tableau.

Summary
If you are a strategic thinker with a passion for change management, employee engagement, and leadership, we would love to hear from you. Please submit your application, to be considered for this exciting opportunity.



Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.