Job Title: Senior Business Operations Associate
About Our Client:
We are partnering with an innovative, rapidly growing Enterprise SaaS FinTech company that is revolutionizing the financial services industry. Their platform enables banks to seamlessly offer embedded financial products and services to corporate clients, transforming the way businesses access banking services. This market leader works with Tier 1 global banks and is committed to creating a more efficient and accessible financial ecosystem.
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As our client continues to expand, they are seeking dynamic, passionate individuals to join their high-performance team and contribute to their mission of reshaping the future of banking.
Job Description:
Our client is looking for a Senior Business Operations Associate to help drive business solutions and process improvements across the organization. In this role, you will work closely with cross-functional teams to lead change management initiatives, streamline business processes, and design automation solutions that will have a direct impact on the efficiency of the organization. Your expertise will support both internal operations and external client experiences, playing a key role in driving the company's continued success.
Key Responsibilities:
Change Management: Lead and manage organizational change initiatives, ensuring smooth transitions aligned with company goals. Provide support to teams, minimizing disruptions and ensuring maximum adoption of new processes. Develop long-term support structures to sustain change.
Stakeholder Communication: Act as the bridge between departments, ensuring effective communication of project goals and updates. Tailor messaging to different stakeholder groups to foster engagement and keep everyone aligned.
Process Mapping and User Experience Design: Conduct in-depth analysis of current business processes, identify inefficiencies, and design solutions to optimize workflows. Create process maps and work with teams to improve the overall user experience.
AI and Automations: Design and implement automation solutions that enhance operational processes. Ensure that all systems are scalable, sustainable, and provide a seamless user experience for both internal teams and clients.
What We’re Looking For:
Education and Experience:
A Bachelor’s degree in Business Administration, User Experience Design, Information Technology, or a related field (or equivalent practical experience).
5+ years of experience in business solutions analysis, process improvement, or related roles, with a proven track record of managing projects and driving positive change.
Skills and Qualifications:
Strong problem-solving and analytical skills with a proactive approach to challenges.
Expertise in business process analysis, process mapping, and user experience design.
Excellent communication skills, with the ability to manage stakeholders at all levels.
Proven project management skills, with the ability to manage multiple tasks and prioritize effectively.
Hands-on experience with designing and implementing automation solutions.
Familiarity with programming concepts such as JavaScript and API integrations is a plus.
Experience in the FinTech or banking industry is advantageous but not required.
Why Apply?
This is an exciting opportunity to join an industry-leading company that is shaping the future of FinTech. If you are a self-starter with a passion for driving operational efficiency and technological innovation, this is the role for you. The client offers a collaborative, inclusive work environment and the chance to make a tangible impact in a rapidly evolving space.
Advantages
About Our Client:
We are partnering with an innovative, rapidly growing Enterprise SaaS FinTech company that is revolutionizing the financial services industry. Their platform enables banks to seamlessly offer embedded financial products and services to corporate clients, transforming the way businesses access banking services. This market leader works with Tier 1 global banks and is committed to creating a more efficient and accessible financial ecosystem.
As our client continues to expand, they are seeking dynamic, passionate individuals to join their high-performance team and contribute to their mission of reshaping the future of banking.
Responsibilities
Change Management: Lead and manage organizational change initiatives, ensuring smooth transitions aligned with company goals. Provide support to teams, minimizing disruptions and ensuring maximum adoption of new processes. Develop long-term support structures to sustain change.
Stakeholder Communication: Act as the bridge between departments, ensuring effective communication of project goals and updates. Tailor messaging to different stakeholder groups to foster engagement and keep everyone aligned.
Process Mapping and User Experience Design: Conduct in-depth analysis of current business processes, identify inefficiencies, and design solutions to optimize workflows. Create process maps and work with teams to improve the overall user experience.
AI and Automations: Design and implement automation solutions that enhance operational processes. Ensure that all systems are scalable, sustainable, and provide a seamless user experience for both internal teams and clients.
Qualifications
Education and Experience:
A Bachelor’s degree in Business Administration, User Experience Design, Information Technology, or a related field (or equivalent practical experience).
5+ years of experience in business solutions analysis, process improvement, or related roles, with a proven track record of managing projects and driving positive change.
Skills and Qualifications:
Strong problem-solving and analytical skills with a proactive approach to challenges.
Expertise in business process analysis, process mapping, and user experience design.
Excellent communication skills, with the ability to manage stakeholders at all levels.
Proven project management skills, with the ability to manage multiple tasks and prioritize effectively.
Hands-on experience with designing and implementing automation solutions.
Familiarity with programming concepts such as JavaScript and API integrations is a plus.
Experience in the FinTech or banking industry is advantageous but not required.
Summary
Why Apply?
This is an exciting opportunity to join an industry-leading company that is shaping the future of FinTech. If you are a self-starter with a passion for driving operational efficiency and technological innovation, this is the role for you. The client offers a collaborative, inclusive work environment and the chance to make a tangible impact in a rapidly evolving space.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Job Title: Senior Business Operations Associate
About Our Client:
We are partnering with an innovative, rapidly growing Enterprise SaaS FinTech company that is revolutionizing the financial services industry. Their platform enables banks to seamlessly offer embedded financial products and services to corporate clients, transforming the way businesses access banking services. This market leader works with Tier 1 global banks and is committed to creating a more efficient and accessible financial ecosystem.
As our client continues to expand, they are seeking dynamic, passionate individuals to join their high-performance team and contribute to their mission of reshaping the future of banking.
Job Description:
Our client is looking for a Senior Business Operations Associate to help drive business solutions and process improvements across the organization. In this role, you will work closely with cross-functional teams to lead change management initiatives, streamline business processes, and design automation solutions that will have a direct impact on the efficiency of the organization. Your expertise will support both internal operations and external client experiences, playing a key role in driving the company's continued success.
...
Key Responsibilities:
Change Management: Lead and manage organizational change initiatives, ensuring smooth transitions aligned with company goals. Provide support to teams, minimizing disruptions and ensuring maximum adoption of new processes. Develop long-term support structures to sustain change.
Stakeholder Communication: Act as the bridge between departments, ensuring effective communication of project goals and updates. Tailor messaging to different stakeholder groups to foster engagement and keep everyone aligned.
Process Mapping and User Experience Design: Conduct in-depth analysis of current business processes, identify inefficiencies, and design solutions to optimize workflows. Create process maps and work with teams to improve the overall user experience.
AI and Automations: Design and implement automation solutions that enhance operational processes. Ensure that all systems are scalable, sustainable, and provide a seamless user experience for both internal teams and clients.
What We’re Looking For:
Education and Experience:
A Bachelor’s degree in Business Administration, User Experience Design, Information Technology, or a related field (or equivalent practical experience).
5+ years of experience in business solutions analysis, process improvement, or related roles, with a proven track record of managing projects and driving positive change.
Skills and Qualifications:
Strong problem-solving and analytical skills with a proactive approach to challenges.
Expertise in business process analysis, process mapping, and user experience design.
Excellent communication skills, with the ability to manage stakeholders at all levels.
Proven project management skills, with the ability to manage multiple tasks and prioritize effectively.
Hands-on experience with designing and implementing automation solutions.
Familiarity with programming concepts such as JavaScript and API integrations is a plus.
Experience in the FinTech or banking industry is advantageous but not required.
Why Apply?
This is an exciting opportunity to join an industry-leading company that is shaping the future of FinTech. If you are a self-starter with a passion for driving operational efficiency and technological innovation, this is the role for you. The client offers a collaborative, inclusive work environment and the chance to make a tangible impact in a rapidly evolving space.
Advantages
About Our Client:
We are partnering with an innovative, rapidly growing Enterprise SaaS FinTech company that is revolutionizing the financial services industry. Their platform enables banks to seamlessly offer embedded financial products and services to corporate clients, transforming the way businesses access banking services. This market leader works with Tier 1 global banks and is committed to creating a more efficient and accessible financial ecosystem.
As our client continues to expand, they are seeking dynamic, passionate individuals to join their high-performance team and contribute to their mission of reshaping the future of banking.
Responsibilities
Change Management: Lead and manage organizational change initiatives, ensuring smooth transitions aligned with company goals. Provide support to teams, minimizing disruptions and ensuring maximum adoption of new processes. Develop long-term support structures to sustain change.
Stakeholder Communication: Act as the bridge between departments, ensuring effective communication of project goals and updates. Tailor messaging to different stakeholder groups to foster engagement and keep everyone aligned.
Process Mapping and User Experience Design: Conduct in-depth analysis of current business processes, identify inefficiencies, and design solutions to optimize workflows. Create process maps and work with teams to improve the overall user experience.
AI and Automations: Design and implement automation solutions that enhance operational processes. Ensure that all systems are scalable, sustainable, and provide a seamless user experience for both internal teams and clients.
Qualifications
Education and Experience:
A Bachelor’s degree in Business Administration, User Experience Design, Information Technology, or a related field (or equivalent practical experience).
5+ years of experience in business solutions analysis, process improvement, or related roles, with a proven track record of managing projects and driving positive change.
Skills and Qualifications:
Strong problem-solving and analytical skills with a proactive approach to challenges.
Expertise in business process analysis, process mapping, and user experience design.
Excellent communication skills, with the ability to manage stakeholders at all levels.
Proven project management skills, with the ability to manage multiple tasks and prioritize effectively.
Hands-on experience with designing and implementing automation solutions.
Familiarity with programming concepts such as JavaScript and API integrations is a plus.
Experience in the FinTech or banking industry is advantageous but not required.
Summary
Why Apply?
This is an exciting opportunity to join an industry-leading company that is shaping the future of FinTech. If you are a self-starter with a passion for driving operational efficiency and technological innovation, this is the role for you. The client offers a collaborative, inclusive work environment and the chance to make a tangible impact in a rapidly evolving space.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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