Are you a seasoned Business Systems Analyst with experience in legacy system modernization, stakeholder engagement, and enterprise-wide digital transformation? Our client seeks a Senior Business Systems Analyst to join their Modernization Project, designed to replace a 25-year-old platform supporting permit issuance, enforcement, and coordination with external utility partners.
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You will be responsible for gathering business and system requirements, producing high-quality documentation, and guiding the analysis and design of a modern COTS-based solution. Your expertise will help transform a legacy system into a robust, secure, and user-friendly digital environment.
Advantages
- Work on a high-impact, high-profile modernization project
- Collaborate with both technical and business stakeholders across departments
- Hybrid work schedule with occasional travel to other City of Toronto office locations
- Opportunity to influence the future of infrastructure management tools used by multiple divisions and third parties
Responsibilities
The Business Systems Analyst will work as a part of the project team to provide business and technical services in support of the project performing duties during Requirements Gathering and Analysis Stage (in SDLC) and COTS Procurement assigned as per the following:
1. Gather and document business and systems requirements and/or specifications. Validate any existing business and systems requirements
and/or specifications. Identify opportunities for business process improvements in consultation with business and technical stakeholders.
2. Document any changes to business and systems requirements and/or specifications, business procedures, processes, roles and responsibilities;
validate the requirements and participate in fit-gap analysis for new COTS products.
3. Document functional and non-functional requirements, compose functional design specifications and other supplementary specifications
including screen mock-ups, report layouts, data flows, ETL Specifications, etc.
4. Develop use case models, business processes 'as is' and 'to be', activity diagrams, and entity relationship diagrams by using Business
Processes Modeling (BPM)/its Notation (BPMN)/ Unified Modeling Language (UML).
5. Participate in project activities related to documenting the needs and requirements in areas of user experience (e.g. wireframes and UI/UX prototyping).
6. Provide business and technical services to meet project objectives, including business process reviews related to system architecture, application design, analysis, data work/ETL, development, testing, training and implementation.
7. Prepare technical reports and assessments by collecting, analyzing, and summarizing information and trends.
8. Communicate, collaborate and coordinate with management, business groups and the project team to facilitate and/or deliver project documentation and Knowledge Transfer.
9. Conduct studies on the feasibility of integrating technology and processes to deliver a range of services to the client if required.
10. Work closely with the project team to deliver information software solutions (COTS).
11. Prepare business operational procedures, training materials, and deliver training.
12. Facilitate rollout and support other environment management activities.
13. Track and resolve project problems, defects and issues.
14. Perform other project duties as required.
Qualifications
Must Haves:
- 7+ years of working experience in similar or larger initiatives with extensive usage of Business Processes Modeling (BPM)/its Notation (BPMN)/ Unified
Modeling Language (UML).
- 7+ years working experience in preparing project documentation such as business requirements, use cases, business rules repository, requirements
traceability matrix, functional and non-functional requirements and specifications, context diagram, blueprints, architecture diagrams, and supporting
technical design specification documentation.
- 5+ years working experience in evaluating digital solutions, delivering jurisdictional scan documentation, feasibility studies, and evaluations,
recommending architecture options and providing technical consultation on recommended solutions.
- Experience in a government/public sector setting on modernization and replacement legacy system projects.
General Skills:
- Demonstrated experience to lead the business requirements definition process, analyze and document proposals and requirements relative to the
design and development solutions.
- Demonstrated ability to establish and maintain an effective working relationship with clients and projects stakeholders with a strong customer service orientation.
- Have highly developed interpersonal skills and communication ability to interact and work effectively.
- Experience in supporting new software product procurements (COTS)/RFx.
- Experience with technical and business teams in supporting Accessibility for Ontarians with Disabilities Act (AODA), Security Threat and Risk Assessment (STRA), Privacy Impact Assessment (PIA).
Summary
Our client is looking for a Senior Business Systems Analyst to contribute to the modernization of a critical permit and enforcement system. If you are experienced in business process modeling, solution analysis, and stakeholder collaboration and have worked on similar transformation initiatives, this is a great opportunity to make a lasting impact.
Also, remember that updating your profile on Randstad.ca helps us find you faster when we have roles that match your skills! So, even if this role isn’t for you, please update your profile so we can find you!
We look forward to supporting you in your job search! Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a seasoned Business Systems Analyst with experience in legacy system modernization, stakeholder engagement, and enterprise-wide digital transformation? Our client seeks a Senior Business Systems Analyst to join their Modernization Project, designed to replace a 25-year-old platform supporting permit issuance, enforcement, and coordination with external utility partners.
You will be responsible for gathering business and system requirements, producing high-quality documentation, and guiding the analysis and design of a modern COTS-based solution. Your expertise will help transform a legacy system into a robust, secure, and user-friendly digital environment.
Advantages
- Work on a high-impact, high-profile modernization project
- Collaborate with both technical and business stakeholders across departments
- Hybrid work schedule with occasional travel to other City of Toronto office locations
- Opportunity to influence the future of infrastructure management tools used by multiple divisions and third parties
Responsibilities
...
The Business Systems Analyst will work as a part of the project team to provide business and technical services in support of the project performing duties during Requirements Gathering and Analysis Stage (in SDLC) and COTS Procurement assigned as per the following:
1. Gather and document business and systems requirements and/or specifications. Validate any existing business and systems requirements
and/or specifications. Identify opportunities for business process improvements in consultation with business and technical stakeholders.
2. Document any changes to business and systems requirements and/or specifications, business procedures, processes, roles and responsibilities;
validate the requirements and participate in fit-gap analysis for new COTS products.
3. Document functional and non-functional requirements, compose functional design specifications and other supplementary specifications
including screen mock-ups, report layouts, data flows, ETL Specifications, etc.
4. Develop use case models, business processes 'as is' and 'to be', activity diagrams, and entity relationship diagrams by using Business
Processes Modeling (BPM)/its Notation (BPMN)/ Unified Modeling Language (UML).
5. Participate in project activities related to documenting the needs and requirements in areas of user experience (e.g. wireframes and UI/UX prototyping).
6. Provide business and technical services to meet project objectives, including business process reviews related to system architecture, application design, analysis, data work/ETL, development, testing, training and implementation.
7. Prepare technical reports and assessments by collecting, analyzing, and summarizing information and trends.
8. Communicate, collaborate and coordinate with management, business groups and the project team to facilitate and/or deliver project documentation and Knowledge Transfer.
9. Conduct studies on the feasibility of integrating technology and processes to deliver a range of services to the client if required.
10. Work closely with the project team to deliver information software solutions (COTS).
11. Prepare business operational procedures, training materials, and deliver training.
12. Facilitate rollout and support other environment management activities.
13. Track and resolve project problems, defects and issues.
14. Perform other project duties as required.
Qualifications
Must Haves:
- 7+ years of working experience in similar or larger initiatives with extensive usage of Business Processes Modeling (BPM)/its Notation (BPMN)/ Unified
Modeling Language (UML).
- 7+ years working experience in preparing project documentation such as business requirements, use cases, business rules repository, requirements
traceability matrix, functional and non-functional requirements and specifications, context diagram, blueprints, architecture diagrams, and supporting
technical design specification documentation.
- 5+ years working experience in evaluating digital solutions, delivering jurisdictional scan documentation, feasibility studies, and evaluations,
recommending architecture options and providing technical consultation on recommended solutions.
- Experience in a government/public sector setting on modernization and replacement legacy system projects.
General Skills:
- Demonstrated experience to lead the business requirements definition process, analyze and document proposals and requirements relative to the
design and development solutions.
- Demonstrated ability to establish and maintain an effective working relationship with clients and projects stakeholders with a strong customer service orientation.
- Have highly developed interpersonal skills and communication ability to interact and work effectively.
- Experience in supporting new software product procurements (COTS)/RFx.
- Experience with technical and business teams in supporting Accessibility for Ontarians with Disabilities Act (AODA), Security Threat and Risk Assessment (STRA), Privacy Impact Assessment (PIA).
Summary
Our client is looking for a Senior Business Systems Analyst to contribute to the modernization of a critical permit and enforcement system. If you are experienced in business process modeling, solution analysis, and stakeholder collaboration and have worked on similar transformation initiatives, this is a great opportunity to make a lasting impact.
Also, remember that updating your profile on Randstad.ca helps us find you faster when we have roles that match your skills! So, even if this role isn’t for you, please update your profile so we can find you!
We look forward to supporting you in your job search! Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
