- Senior Contact Center IT Business Analyst Contact CenterLocation: Montreal / Laval / St-Hyacinthe / TorontoDescription:As Contact Center IT business analyst, you will play a leading role in demand management (new initiatives and non-standard requests) and the delivery of contact center projects in the IT Services portfolio. You will need to understand the business or technical vision as well as the objectives pursued.In addition to collecting and documentiSenior Contact Center IT Business Analyst Contact CenterLocation: Montreal / Laval / St-Hyacinthe / TorontoDescription:As Contact Center IT business analyst, you will play a leading role in demand management (new initiatives and non-standard requests) and the delivery of contact center projects in the IT Services portfolio. You will need to understand the business or technical vision as well as the objectives pursued.In addition to collecting and documenti
