This role requires a Senior Business Analyst to support ServiceOntario in its integration with the Multi-Jurisdictional Registry Access Service (MRAS), focusing on Phases 2 and 3, which involve sending and receiving system notifications. The Analyst will engage in requirements gathering, stakeholder consultations, and analysis to develop strateg
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ic recommendations and system documentation. Responsibilities include facilitating workshops, creating business cases, analyzing data, supporting interoperability through APIs, and aligning project efforts with business priorities using Agile methodology. The Analyst will work closely with internal teams and external vendors to ensure successful delivery of scalable, efficient, and optimized business solutions.
Advantages
•Direct involvement in high-impact digital modernization projects
•Collaborative work with cross-functional teams and external partners
•Opportunity to apply strategic thinking to optimize business operations
•Exposure to Agile project environments and interoperability platforms using APIs
•Opportunity to design performance measurement frameworks and lead consultations
Responsibilities
•Consult with business areas to document requirements for MRAS notification functionalities
•Collaborate with vendors and technical teams to define data exchange protocols
•Facilitate structured workshops, design sessions, and working groups
•Analyze complex business data to develop implementable strategies
•Create business cases, use cases, process flows, and system design documents
•Support Agile development efforts by working closely with development and QA teams
•Build relationships with stakeholders to drive support for business improvement initiatives
•Develop and monitor performance indicators and risk assessments
•Provide strategic advice and lead business improvement recommendations
Qualifications
•5+ years of experience as a Business Analyst
•Experience working in Agile environments within the Software Development Life Cycle
•Proficient in RESTful and SOAP API integration and data interoperability
•Skilled in facilitation, strategic analysis, business case development, and stakeholder engagement
•Strong verbal and written communication skills for consultations and executive presentations
•Experience with tools such as MS Excel and Power BI for data visualization
•Familiarity with ITIL, incident management, and project gating processes is preferred
Summary
This is a strategic business analysis role focused on supporting system integration and business transformation through effective stakeholder collaboration, technical documentation, and agile delivery
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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This role requires a Senior Business Analyst to support ServiceOntario in its integration with the Multi-Jurisdictional Registry Access Service (MRAS), focusing on Phases 2 and 3, which involve sending and receiving system notifications. The Analyst will engage in requirements gathering, stakeholder consultations, and analysis to develop strategic recommendations and system documentation. Responsibilities include facilitating workshops, creating business cases, analyzing data, supporting interoperability through APIs, and aligning project efforts with business priorities using Agile methodology. The Analyst will work closely with internal teams and external vendors to ensure successful delivery of scalable, efficient, and optimized business solutions.
Advantages
•Direct involvement in high-impact digital modernization projects
•Collaborative work with cross-functional teams and external partners
•Opportunity to apply strategic thinking to optimize business operations
•Exposure to Agile project environments and interoperability platforms using APIs
•Opportunity to design performance measurement frameworks and lead consultations
Responsibilities
...
•Consult with business areas to document requirements for MRAS notification functionalities
•Collaborate with vendors and technical teams to define data exchange protocols
•Facilitate structured workshops, design sessions, and working groups
•Analyze complex business data to develop implementable strategies
•Create business cases, use cases, process flows, and system design documents
•Support Agile development efforts by working closely with development and QA teams
•Build relationships with stakeholders to drive support for business improvement initiatives
•Develop and monitor performance indicators and risk assessments
•Provide strategic advice and lead business improvement recommendations
Qualifications
•5+ years of experience as a Business Analyst
•Experience working in Agile environments within the Software Development Life Cycle
•Proficient in RESTful and SOAP API integration and data interoperability
•Skilled in facilitation, strategic analysis, business case development, and stakeholder engagement
•Strong verbal and written communication skills for consultations and executive presentations
•Experience with tools such as MS Excel and Power BI for data visualization
•Familiarity with ITIL, incident management, and project gating processes is preferred
Summary
This is a strategic business analysis role focused on supporting system integration and business transformation through effective stakeholder collaboration, technical documentation, and agile delivery
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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