Do you have a passion for system reliability and round-the-clock infrastructure support?
Our client seeks a Systems Administrator/Operations Support Specialist to play a key role in supporting large-scale infrastructure services, including mainframe, UNIX, Wintel servers, storage, and network peripherals. This is an exciting opportunity to work within an enterprise operations environment that supports mission-critical applications, websites, and systems across data centres in Ontario.
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If you have experience with ZOS mainframe systems, server and network operations, and service management tools like Remedy and ITIL, this role is designed for you.
Advantages
- Contribute to high-impact services
- Join a skilled team supporting a high-profile digital infrastructure
- Utilize a broad range of platforms, including ZOS, Unix, Windows, and network devices
- Work in a dynamic and collaborative operational support environment
- Opportunity to work with industry-standard tools and participate in enterprise initiatives
Responsibilities
- End-to-End monitoring and underlying infrastructure like mainframes, UNIX, Windows servers, storage and network devices 24/7/365 to ensure these are available as per defined SLAs by taking prompt necessary actions or escalating to Tier 2/3 or vendors as needed. These services include critical, essential, time-sensitive, and public-facing applications, websites, systems, and subsystems which are hosted in Guelph, Kingston and regional data centres.
- Responding to high-priority requests and Incidents.
- Participate in system recovery and service restoration efforts and meetings.
- Provide Operational system updates/upgrades, apply patches and address issues involved during these tasks.
- Initiating established recovery and or escalation procedures.
- Implementing Change requests for mainframe, midrange and network Platforms.
- Ensuring Service level commitments to ITS clients and stakeholders and broader public sector agencies are met.
- Participating in developing and delivering related training communications and procedural documentation.
- Participates in departmental initiatives such as Shift left and Agile monitoring.
- Participate in Yearly Systrust Audit.10-Participates in semi Annual Disaster recovery exercises.
Qualifications
Must Haves:
- Experience supporting large ZOS mainframe systems.
- Experience with Unix and Wintel servers and Network Peripherals.
- Demonstrated knowledge of Service Management Tools such as eSMT, CIT, Remedy and ITIL.
General Skills:
- Proven track record in incident and change management, with strong documentation and communication skills.
- Knowledge of system and application monitoring tools.
- Familiarity with O365 Suite and Power BI for communication, collaboration, and analytics.
Summary
This is a great opportunity to bring your expertise in mainframe and server systems to a critical operations support role. If you're passionate about service reliability and enterprise infrastructure, apply today and join a team that plays a vital role in maintaining public-facing digital services.
Also, remember that updating your profile on Randstad.ca helps us find you faster when we have roles that match your skills! So, even if this role isn’t for you, please update your profile so we can find you!
We look forward to supporting you in your job search! Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Do you have a passion for system reliability and round-the-clock infrastructure support?
Our client seeks a Systems Administrator/Operations Support Specialist to play a key role in supporting large-scale infrastructure services, including mainframe, UNIX, Wintel servers, storage, and network peripherals. This is an exciting opportunity to work within an enterprise operations environment that supports mission-critical applications, websites, and systems across data centres in Ontario.
If you have experience with ZOS mainframe systems, server and network operations, and service management tools like Remedy and ITIL, this role is designed for you.
Advantages
- Contribute to high-impact services
- Join a skilled team supporting a high-profile digital infrastructure
- Utilize a broad range of platforms, including ZOS, Unix, Windows, and network devices
- Work in a dynamic and collaborative operational support environment
- Opportunity to work with industry-standard tools and participate in enterprise initiatives
Responsibilities
...
- End-to-End monitoring and underlying infrastructure like mainframes, UNIX, Windows servers, storage and network devices 24/7/365 to ensure these are available as per defined SLAs by taking prompt necessary actions or escalating to Tier 2/3 or vendors as needed. These services include critical, essential, time-sensitive, and public-facing applications, websites, systems, and subsystems which are hosted in Guelph, Kingston and regional data centres.
- Responding to high-priority requests and Incidents.
- Participate in system recovery and service restoration efforts and meetings.
- Provide Operational system updates/upgrades, apply patches and address issues involved during these tasks.
- Initiating established recovery and or escalation procedures.
- Implementing Change requests for mainframe, midrange and network Platforms.
- Ensuring Service level commitments to ITS clients and stakeholders and broader public sector agencies are met.
- Participating in developing and delivering related training communications and procedural documentation.
- Participates in departmental initiatives such as Shift left and Agile monitoring.
- Participate in Yearly Systrust Audit.10-Participates in semi Annual Disaster recovery exercises.
Qualifications
Must Haves:
- Experience supporting large ZOS mainframe systems.
- Experience with Unix and Wintel servers and Network Peripherals.
- Demonstrated knowledge of Service Management Tools such as eSMT, CIT, Remedy and ITIL.
General Skills:
- Proven track record in incident and change management, with strong documentation and communication skills.
- Knowledge of system and application monitoring tools.
- Familiarity with O365 Suite and Power BI for communication, collaboration, and analytics.
Summary
This is a great opportunity to bring your expertise in mainframe and server systems to a critical operations support role. If you're passionate about service reliability and enterprise infrastructure, apply today and join a team that plays a vital role in maintaining public-facing digital services.
Also, remember that updating your profile on Randstad.ca helps us find you faster when we have roles that match your skills! So, even if this role isn’t for you, please update your profile so we can find you!
We look forward to supporting you in your job search! Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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