Are you a skilled Solutions Designer with expertise in Oracle Siebel CRM and Adobe AEM technologies? Our client seeks a seasoned professional to lead the design and implementation of robust CRM solutions tailored to complex business requirements. This is an exciting opportunity to apply your design and documentation expertise in a dynamic project environment.
...
Advantages
- Long-term contract with potential for extension
- Hybrid work model
- Competitive compensation
- Opportunity to work with advanced CRM and web experience technologies
- Collaborative and agile project environment
Responsibilities
Undertakes the design of hosting technology solutions based on the client’s service specifications, standards, policies, best practices and cost models in order to meet client CRM application business requirements and project/initiative deliverables.
Qualifications
Must Haves:
- At least 7+ years of experience designing solutions with Oracle Siebel CRM.
- At least 7+ years of experience designing solutions with Adobe AEM technologies.
- Experience with developing business design documents, functional & non-functional requirements.
- Experience developing high-level application flows to support business requirements.
- Experience in developing functional design documents.
Nice to Have:
- Experience with Public Sector Transfer Payment (Grant) Model would be an asset.
- Experience with ensuring that corporate QA standards are followed and maintained would be an asset.
General Skills:
- Knowledge of CRM applications, operating systems, environments, database technologies, programming languages and communication protocols.
- Knowledge of related best practices, OPS directory/messaging standards, standard facilities architecture management, facility service delivery processes, infrastructures policies, procedures and direction, cost models and procurement processes.
- Ability to gather client business requirements, corporate I&IT information mandates, client information technology strategic plans, environment and standards.
- Ability to participate in the development of solutions and provide advice on short/long-term CRM solution service development activities.
- Knowledge of leading edge technologies design criteria, security and recovery procedures, preparation of technical specifications for installation, testing and performance of integrated, multi-services systems; assess performance and capacity of existing system making recommendations for improving performance and develop technical documentation.
- Experience planning, migrating, implementing and sustaining large complex system development projects.
- Knowledge of technology developments, trends and new products to evaluate application to client short and long-term technology requirements.
- Basic knowledge of project management methodology (e.g. PMBOK), analytical tools and processes.
- Conceptual and analytical skills to assess and evaluate client needs and conduct cost/benefit analyses for new technology requirements in planning and designing solutions.
- Experience designing and developing large, complex CRM applications.
- Experience with systems evaluation to assess conditions, technical performance and capacity of existing systems and determine need and feasibility of expansion, renovation or replacement.
- Excellent analytical, problem-solving and decision-making skills, verbal and written communication skills, interpersonal skills and negotiation skills, teamwork skills.
- A team player with a track record for meeting deadlines.
Summary
Our client is looking for a Solutions Designer – CRM who can design, document, and support CRM and web experience solutions from concept to delivery. The successful candidate will bring deep technical knowledge, user-centered design thinking, and cross-team collaboration skills to deliver impactful solutions that meet complex business needs.
Also, remember that updating your profile on Randstad.ca helps us find you faster when we have roles that match your skills! So, even if this role isn’t for you, please update your profile so we can find you!
We look forward to supporting you in your job search! Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Are you a skilled Solutions Designer with expertise in Oracle Siebel CRM and Adobe AEM technologies? Our client seeks a seasoned professional to lead the design and implementation of robust CRM solutions tailored to complex business requirements. This is an exciting opportunity to apply your design and documentation expertise in a dynamic project environment.
Advantages
- Long-term contract with potential for extension
- Hybrid work model
- Competitive compensation
- Opportunity to work with advanced CRM and web experience technologies
- Collaborative and agile project environment
Responsibilities
Undertakes the design of hosting technology solutions based on the client’s service specifications, standards, policies, best practices and cost models in order to meet client CRM application business requirements and project/initiative deliverables.
Qualifications
Must Haves:
- At least 7+ years of experience designing solutions with Oracle Siebel CRM.
- At least 7+ years of experience designing solutions with Adobe AEM technologies.
- Experience with developing business design documents, functional & non-functional requirements.
...
- Experience developing high-level application flows to support business requirements.
- Experience in developing functional design documents.
Nice to Have:
- Experience with Public Sector Transfer Payment (Grant) Model would be an asset.
- Experience with ensuring that corporate QA standards are followed and maintained would be an asset.
General Skills:
- Knowledge of CRM applications, operating systems, environments, database technologies, programming languages and communication protocols.
- Knowledge of related best practices, OPS directory/messaging standards, standard facilities architecture management, facility service delivery processes, infrastructures policies, procedures and direction, cost models and procurement processes.
- Ability to gather client business requirements, corporate I&IT information mandates, client information technology strategic plans, environment and standards.
- Ability to participate in the development of solutions and provide advice on short/long-term CRM solution service development activities.
- Knowledge of leading edge technologies design criteria, security and recovery procedures, preparation of technical specifications for installation, testing and performance of integrated, multi-services systems; assess performance and capacity of existing system making recommendations for improving performance and develop technical documentation.
- Experience planning, migrating, implementing and sustaining large complex system development projects.
- Knowledge of technology developments, trends and new products to evaluate application to client short and long-term technology requirements.
- Basic knowledge of project management methodology (e.g. PMBOK), analytical tools and processes.
- Conceptual and analytical skills to assess and evaluate client needs and conduct cost/benefit analyses for new technology requirements in planning and designing solutions.
- Experience designing and developing large, complex CRM applications.
- Experience with systems evaluation to assess conditions, technical performance and capacity of existing systems and determine need and feasibility of expansion, renovation or replacement.
- Excellent analytical, problem-solving and decision-making skills, verbal and written communication skills, interpersonal skills and negotiation skills, teamwork skills.
- A team player with a track record for meeting deadlines.
Summary
Our client is looking for a Solutions Designer – CRM who can design, document, and support CRM and web experience solutions from concept to delivery. The successful candidate will bring deep technical knowledge, user-centered design thinking, and cross-team collaboration skills to deliver impactful solutions that meet complex business needs.
Also, remember that updating your profile on Randstad.ca helps us find you faster when we have roles that match your skills! So, even if this role isn’t for you, please update your profile so we can find you!
We look forward to supporting you in your job search! Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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