This role involves maintaining 24/7/365 operational support for mainframe batch processing and scheduling services, ensuring that critical, time-sensitive applications and systems meet defined service levels. The Systems Administrator/Operations Support Specialist will support zOs mainframe environments, manage CA7 scheduling tools, and respond
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promptly to incidents and production failures. The position requires proactive monitoring, troubleshooting, documentation, change implementation, and collaboration with technical support and clients. With a focus on batch and online systems such as IMS and DB2, this role supports recovery planning, scheduling optimization, and ensures operational efficiency across key services.
Advantages
•Opportunity to work with enterprise-level mainframe systems and scheduling tools
•Exposure to mission-critical public-facing applications and systems
•Hands-on involvement with disaster recovery and contingency planning
•Direct role in supporting real-time monitoring and issue resolution
•Participation in key operational audits and service improvement initiatives
•Gain experience in technical leadership for automated scheduling strategies
Responsibilities
Responsibilities
•Monitor and support mainframe batch processing systems continuously
•Analyze and resolve production failures and escalate as needed
•Execute operational updates and implement system change requests
•Provide automated scheduling support using CA7 tools
•Plan and participate in disaster recovery exercises and Systrust audits
•Maintain documentation for operational procedures, test plans, and incidents
•Collaborate with clients and internal teams to meet service level commitments
•Offer guidance on job optimization, scheduling standards, and best practices
•Review performance data and contribute to workload analysis and planning
Qualifications
•5–8+ years supporting zOs mainframe systems (TSO/ISPF, JCL)
•Proven experience with CA7 scheduling tools and related batch/online applications
•Working knowledge of IMS and DB2 environments
•Familiarity with service management tools such as eSMT, CIT, Remedy, and ITIL
•Strong documentation, communication, and problem-solving skills
•Understanding of incident, change, and problem management processes
•Proficiency with OS365 and collaboration tools to assess and adapt to changing client needs
Summary
This position offers a highly responsible role within a 24/7 operational environment, managing critical mainframe systems and batch scheduling processes. The ideal candidate brings deep technical expertise, strong communication, and a proactive approach to maintaining system availability and performance for essential services.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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This role involves maintaining 24/7/365 operational support for mainframe batch processing and scheduling services, ensuring that critical, time-sensitive applications and systems meet defined service levels. The Systems Administrator/Operations Support Specialist will support zOs mainframe environments, manage CA7 scheduling tools, and respond promptly to incidents and production failures. The position requires proactive monitoring, troubleshooting, documentation, change implementation, and collaboration with technical support and clients. With a focus on batch and online systems such as IMS and DB2, this role supports recovery planning, scheduling optimization, and ensures operational efficiency across key services.
Advantages
•Opportunity to work with enterprise-level mainframe systems and scheduling tools
•Exposure to mission-critical public-facing applications and systems
•Hands-on involvement with disaster recovery and contingency planning
•Direct role in supporting real-time monitoring and issue resolution
•Participation in key operational audits and service improvement initiatives
•Gain experience in technical leadership for automated scheduling strategies
...
Responsibilities
Responsibilities
•Monitor and support mainframe batch processing systems continuously
•Analyze and resolve production failures and escalate as needed
•Execute operational updates and implement system change requests
•Provide automated scheduling support using CA7 tools
•Plan and participate in disaster recovery exercises and Systrust audits
•Maintain documentation for operational procedures, test plans, and incidents
•Collaborate with clients and internal teams to meet service level commitments
•Offer guidance on job optimization, scheduling standards, and best practices
•Review performance data and contribute to workload analysis and planning
Qualifications
•5–8+ years supporting zOs mainframe systems (TSO/ISPF, JCL)
•Proven experience with CA7 scheduling tools and related batch/online applications
•Working knowledge of IMS and DB2 environments
•Familiarity with service management tools such as eSMT, CIT, Remedy, and ITIL
•Strong documentation, communication, and problem-solving skills
•Understanding of incident, change, and problem management processes
•Proficiency with OS365 and collaboration tools to assess and adapt to changing client needs
Summary
This position offers a highly responsible role within a 24/7 operational environment, managing critical mainframe systems and batch scheduling processes. The ideal candidate brings deep technical expertise, strong communication, and a proactive approach to maintaining system availability and performance for essential services.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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