This opportunity is for a Senior Training Specialist to support training delivery and content development for Microsoft Dynamics CE and F&O environments. The role focuses on creating and delivering instructional content in multiple formats, including digital modules, instructor-led sessions, and interactive e-learning. The Training Specialist wi
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ll work closely with business and technical users to distill complex system functionality into accessible and inclusive training materials. Responsibilities include needs analysis, curriculum design, storyboarding, and knowledge transfer throughout the training lifecycle. The position supports a transformation initiative to modernize systems and improve end-user readiness.
Advantages
•Hybrid work model with flexibility
•Hands-on role in a critical modernization initiative
•Involvement with Microsoft Dynamics CE and F&O platforms
•Opportunity to design and deliver diverse training content
•Work with cross-functional teams and contribute to meaningful transformation
•Exposure to accessible design and user-centered learning standards
Responsibilities
•Develop and deliver training tailored to Microsoft Dynamics CE and F&O environments
•Provide application training to both technical and non-technical users
•Design and create content using authoring tools such as Articulate Storyline, Rise, Camtasia, Vyond, and MS Office
•Design inclusive, user-centered content using plain language standards
•Conduct training needs assessment and prepare storyboards and digital training materials
•Deliver feature demonstrations, system walk-throughs, and virtual training sessions
•Ensure compliance with accessibility standards (AODA)
•Interpret business processes, workflows, and test cases to develop engaging instructional materials
•Transfer knowledge and documentation to project team and stakeholders
Qualifications
•Practical experience with Microsoft Dynamics CE and/or F&O in business settings
•Proven track record in instructional design and eLearning development
•Skilled in authoring tools such as Articulate Storyline, Rise, Camtasia, and Vyond
•Strong facilitation and communication skills for leading interactive training sessions
•Experience designing role-based training and competency-based assessments
•Familiarity with AODA compliance for digital and written content
Summary
This role is ideal for a seasoned Training Specialist with hands-on Dynamics CE and F&O experience and instructional design expertise. The position plays a key role in ensuring the successful adoption of new systems through impactful training and inclusive learning design that empowers users across the organization.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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This opportunity is for a Senior Training Specialist to support training delivery and content development for Microsoft Dynamics CE and F&O environments. The role focuses on creating and delivering instructional content in multiple formats, including digital modules, instructor-led sessions, and interactive e-learning. The Training Specialist will work closely with business and technical users to distill complex system functionality into accessible and inclusive training materials. Responsibilities include needs analysis, curriculum design, storyboarding, and knowledge transfer throughout the training lifecycle. The position supports a transformation initiative to modernize systems and improve end-user readiness.
Advantages
•Hybrid work model with flexibility
•Hands-on role in a critical modernization initiative
•Involvement with Microsoft Dynamics CE and F&O platforms
•Opportunity to design and deliver diverse training content
•Work with cross-functional teams and contribute to meaningful transformation
•Exposure to accessible design and user-centered learning standards
Responsibilities
•Develop and deliver training tailored to Microsoft Dynamics CE and F&O environments
...
•Provide application training to both technical and non-technical users
•Design and create content using authoring tools such as Articulate Storyline, Rise, Camtasia, Vyond, and MS Office
•Design inclusive, user-centered content using plain language standards
•Conduct training needs assessment and prepare storyboards and digital training materials
•Deliver feature demonstrations, system walk-throughs, and virtual training sessions
•Ensure compliance with accessibility standards (AODA)
•Interpret business processes, workflows, and test cases to develop engaging instructional materials
•Transfer knowledge and documentation to project team and stakeholders
Qualifications
•Practical experience with Microsoft Dynamics CE and/or F&O in business settings
•Proven track record in instructional design and eLearning development
•Skilled in authoring tools such as Articulate Storyline, Rise, Camtasia, and Vyond
•Strong facilitation and communication skills for leading interactive training sessions
•Experience designing role-based training and competency-based assessments
•Familiarity with AODA compliance for digital and written content
Summary
This role is ideal for a seasoned Training Specialist with hands-on Dynamics CE and F&O experience and instructional design expertise. The position plays a key role in ensuring the successful adoption of new systems through impactful training and inclusive learning design that empowers users across the organization.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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