Are you a strategic Project Manager with expertise in public safety, emergency communications, and large-scale IT deployments? Our client seeks a Project Manager/Leader to oversee the Next Generation 911 (NG911) infrastructure implementation across multiple ambulance, fire, and police dispatch centres. This role requires expertise in IT project management, telephony and radio technologies (Avaya, P25), and stakeholder engagement within the public safety sector.
...
The successful candidate will coordinate large-scale system deployments, collaborate with vendors and government agencies, and ensure operational continuity of critical emergency services.
Advantages
✅ Lead a High-Impact Public Safety Initiative – Manage NG911 infrastructure deployment across Ontario.
✅ Hybrid with Travel – Work onsite and visit dispatch centres to oversee implementation.
✅ Technical & Cross-Functional Leadership – Engage IT, emergency response teams, and public sector stakeholders.
✅ Contract Renewal Potential – Continue leading multi-year emergency response modernization projects.
Responsibilities
- Manage multiple projects and project resources through the project management life cycle while meeting Health Service Cluster gating and architecture checkpoint requirements;
- Develop project plans, and work packages, and obtain approvals;
- Develop and execute project charters, integrated project plans, schedules and communication plans, including obtaining approvals;
- Maintain the project plan, the communication Ppan (communications within the team and between the team and external entities), and the master project schedule;
- Participate in the steering committee and stakeholder forums as required;
- Provide project, and/or portfolio reporting to multi-stakeholders at senior executive levels;
- Issue and Risk Management and Mitigation - Proactively identify risks and issues pertaining to the assigned work package, and report them to the overall Project Champions and the Portfolio Team;
- Identify and mitigate strategies and responses to the issues and risks;
- Develop and maintain product backlogs;
- Collaborate and communicate with stakeholders, developers, technical team members, and designers;
- Ensure the development and delivery of business cases where applicable (i.e., management board submissions) to seek approval for long-term support & maintenance contracts with Ministry vendors;
- Work with Ministry (or assigned) Legal and Procurement entities within the OPS to ensure Ministry processes are adhered to, and Ministry interests are incorporated while establishing the contract.
Qualifications
Must Haves:
- Experience working in a public safety environment, such as ambulance, fire or police;
- Experience with telephony and radio technologies such as IP-based telephony, Avaya, P25;
- Understanding of large-scale software deployments in enterprise-wide environments;
- Technical problem-solving and root cause analysis skills;
- Demonstrated experience communicating across many functional areas to actively engage project stakeholders and manage client expectations with diverse interests, and technical and non-technical backgrounds using the appropriate level of political acuity and messaging for the audience.
Summary
This is a high-impact opportunity for a Project Manager/Leader to drive Next Generation 911 infrastructure deployment, enhancing Ontario’s emergency response capabilities. If you have strong IT project management experience, public safety expertise, and knowledge of telephony and radio systems, apply today!
Also, remember that updating your profile on Randstad.ca helps us find you faster when we have roles that match your skills! So even if this role isn’t for you, please update your profile so we can find you!
We look forward to supporting you in your job search! Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you a strategic Project Manager with expertise in public safety, emergency communications, and large-scale IT deployments? Our client seeks a Project Manager/Leader to oversee the Next Generation 911 (NG911) infrastructure implementation across multiple ambulance, fire, and police dispatch centres. This role requires expertise in IT project management, telephony and radio technologies (Avaya, P25), and stakeholder engagement within the public safety sector.
The successful candidate will coordinate large-scale system deployments, collaborate with vendors and government agencies, and ensure operational continuity of critical emergency services.
Advantages
✅ Lead a High-Impact Public Safety Initiative – Manage NG911 infrastructure deployment across Ontario.
✅ Hybrid with Travel – Work onsite and visit dispatch centres to oversee implementation.
✅ Technical & Cross-Functional Leadership – Engage IT, emergency response teams, and public sector stakeholders.
✅ Contract Renewal Potential – Continue leading multi-year emergency response modernization projects.
Responsibilities
...
- Manage multiple projects and project resources through the project management life cycle while meeting Health Service Cluster gating and architecture checkpoint requirements;
- Develop project plans, and work packages, and obtain approvals;
- Develop and execute project charters, integrated project plans, schedules and communication plans, including obtaining approvals;
- Maintain the project plan, the communication Ppan (communications within the team and between the team and external entities), and the master project schedule;
- Participate in the steering committee and stakeholder forums as required;
- Provide project, and/or portfolio reporting to multi-stakeholders at senior executive levels;
- Issue and Risk Management and Mitigation - Proactively identify risks and issues pertaining to the assigned work package, and report them to the overall Project Champions and the Portfolio Team;
- Identify and mitigate strategies and responses to the issues and risks;
- Develop and maintain product backlogs;
- Collaborate and communicate with stakeholders, developers, technical team members, and designers;
- Ensure the development and delivery of business cases where applicable (i.e., management board submissions) to seek approval for long-term support & maintenance contracts with Ministry vendors;
- Work with Ministry (or assigned) Legal and Procurement entities within the OPS to ensure Ministry processes are adhered to, and Ministry interests are incorporated while establishing the contract.
Qualifications
Must Haves:
- Experience working in a public safety environment, such as ambulance, fire or police;
- Experience with telephony and radio technologies such as IP-based telephony, Avaya, P25;
- Understanding of large-scale software deployments in enterprise-wide environments;
- Technical problem-solving and root cause analysis skills;
- Demonstrated experience communicating across many functional areas to actively engage project stakeholders and manage client expectations with diverse interests, and technical and non-technical backgrounds using the appropriate level of political acuity and messaging for the audience.
Summary
This is a high-impact opportunity for a Project Manager/Leader to drive Next Generation 911 infrastructure deployment, enhancing Ontario’s emergency response capabilities. If you have strong IT project management experience, public safety expertise, and knowledge of telephony and radio systems, apply today!
Also, remember that updating your profile on Randstad.ca helps us find you faster when we have roles that match your skills! So even if this role isn’t for you, please update your profile so we can find you!
We look forward to supporting you in your job search! Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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