Are you an experienced Systems Analyst with expertise in IT infrastructure and ImageON system support? Our client seeks a Systems Analyst to provide operational support for the ImageON application and its infrastructure. This role is fully onsite, requiring hands-on technical troubleshooting, system monitoring, and vendor collaboration to ensure the smooth operation of Ontario’s high-volume revenue processing system.
...
The ideal candidate will have strong system monitoring, troubleshooting, and technical support skills.
Advantages
✅ High-Impact Role – Support a critical revenue processing system for the Ontario Government.
✅ Onsite Position – Work directly with clients, vendors, and IT teams in a hands-on environment.
✅ Technical & Infrastructure Support – Gain experience in hardware, network, security, and system administration.
Responsibilities
- Provide technical advice to clients and leverage OPS I&IT solutions and applications to meet program/service goals and objectives ensuring efficiency;
- Verify System monitoring and operability – system health, fax server availability, inbound/outbound file transfer, FileNet communication;
- Collaborate with vendors, clients and partners;
- Write scripts;
- Create, manage, and follow up on support tickets;
- Investigate production issues, and escalate to proper parties when necessary;
- Verify systems and applications are running as expected;
- Confirm file transfer scripts are enabled/disabled when required;
- Confirm inbound files are loaded successfully into the application;
- Verify production and test backup jobs are completed successfully;
- Verify mainframe files are transferred;
- Verify FileNet image transfer;
- Verify ImageON File extracts and transmissions are completed;
- Verify MFT transfer service is completed;
- Verify MoveIT transfer service is completed;
- Verify Connect Direct (NFS) transfer service is completed;
- Confirm imageON EOD processes are completed successfully;
- Manage building access;
- Manage application/system user access;
- Verify hardware, lighting, and HVAC are in good working condition;
- Coordinate/validate monthly generator testing and impact on ImageON;
- Monitor ImageON server/workstation/tape/SAN/printer infrastructure;
- Coordinate/verify vendor support or release implementation;
- Provide validation and Tier 2 support on monthly patching activities;
- Provide Tier 2 support for anti-virus updates;
- Perform server start-up/shutdown;
- Provide analytical and problem-solving skills to assess and identify clients' business needs and technical needs, and propose alternatives/solutions.
Qualifications
Must Haves:
- Verify System monitoring and operability – system health, fax server availability, inbound/outbound file transfer, FileNet communication;
- Collaborate with vendors, clients and partners;
- Verify hardware, lighting, and HVAC are in good working condition;
- Monitor ImageON server/workstation/tape/SAN/printer infrastructure;
- Experience with ImageON System.
Summary
This is a high-impact opportunity for a Systems Analyst to provide onsite support for Ontario’s critical ImageON system, ensuring high availability, system security, and infrastructure reliability. If you have strong IT troubleshooting skills, hands-on experience in system administration, and the ability to collaborate with vendors and business teams, apply today!
Also, remember that updating your profile on Randstad.ca helps us find you faster when we have roles that match your skills! So even if this role isn’t for you, please update your profile so we can find you!
We look forward to supporting you in your job search! Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Are you an experienced Systems Analyst with expertise in IT infrastructure and ImageON system support? Our client seeks a Systems Analyst to provide operational support for the ImageON application and its infrastructure. This role is fully onsite, requiring hands-on technical troubleshooting, system monitoring, and vendor collaboration to ensure the smooth operation of Ontario’s high-volume revenue processing system.
The ideal candidate will have strong system monitoring, troubleshooting, and technical support skills.
Advantages
✅ High-Impact Role – Support a critical revenue processing system for the Ontario Government.
✅ Onsite Position – Work directly with clients, vendors, and IT teams in a hands-on environment.
✅ Technical & Infrastructure Support – Gain experience in hardware, network, security, and system administration.
Responsibilities
- Provide technical advice to clients and leverage OPS I&IT solutions and applications to meet program/service goals and objectives ensuring efficiency;
- Verify System monitoring and operability – system health, fax server availability, inbound/outbound file transfer, FileNet communication;
...
- Collaborate with vendors, clients and partners;
- Write scripts;
- Create, manage, and follow up on support tickets;
- Investigate production issues, and escalate to proper parties when necessary;
- Verify systems and applications are running as expected;
- Confirm file transfer scripts are enabled/disabled when required;
- Confirm inbound files are loaded successfully into the application;
- Verify production and test backup jobs are completed successfully;
- Verify mainframe files are transferred;
- Verify FileNet image transfer;
- Verify ImageON File extracts and transmissions are completed;
- Verify MFT transfer service is completed;
- Verify MoveIT transfer service is completed;
- Verify Connect Direct (NFS) transfer service is completed;
- Confirm imageON EOD processes are completed successfully;
- Manage building access;
- Manage application/system user access;
- Verify hardware, lighting, and HVAC are in good working condition;
- Coordinate/validate monthly generator testing and impact on ImageON;
- Monitor ImageON server/workstation/tape/SAN/printer infrastructure;
- Coordinate/verify vendor support or release implementation;
- Provide validation and Tier 2 support on monthly patching activities;
- Provide Tier 2 support for anti-virus updates;
- Perform server start-up/shutdown;
- Provide analytical and problem-solving skills to assess and identify clients' business needs and technical needs, and propose alternatives/solutions.
Qualifications
Must Haves:
- Verify System monitoring and operability – system health, fax server availability, inbound/outbound file transfer, FileNet communication;
- Collaborate with vendors, clients and partners;
- Verify hardware, lighting, and HVAC are in good working condition;
- Monitor ImageON server/workstation/tape/SAN/printer infrastructure;
- Experience with ImageON System.
Summary
This is a high-impact opportunity for a Systems Analyst to provide onsite support for Ontario’s critical ImageON system, ensuring high availability, system security, and infrastructure reliability. If you have strong IT troubleshooting skills, hands-on experience in system administration, and the ability to collaborate with vendors and business teams, apply today!
Also, remember that updating your profile on Randstad.ca helps us find you faster when we have roles that match your skills! So even if this role isn’t for you, please update your profile so we can find you!
We look forward to supporting you in your job search! Good luck!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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