RQ08516 Solutions Designer

The successful candidate will work closely with business and technical teams to analyze business needs, define functional and non-functional requirements, and develop user-centered designs.

Advantages
✅ Enterprise-Level Solution Design – Lead Siebel CRM and Adobe AEM solution development.
✅ Hybrid Flexibility – Work both remotely and onsite as required.
✅ High-Impact Role – Drive business process optimization and user experience improvements.
✅ Contract Renewal Potential – Continue contributing to critical enterprise IT initiatives.

Responsibilities
Undertakes the design of hosting technology solutions based on the client's service specifications, standards, policies, best practices and cost models, in order to meet client application business requirements and project/initiative deliverables.

Qualifications
Must Haves:
- At least 7+ years of experience designing solutions with Oracle Siebel CRM;
- At least 7+ years of experience designing solutions with Adobe AEM technologies;
- Experience with developing business design documents, functional & non-functional requirements;
- Experience with developing high-level application flows to support business requirements;
- Experience in developing functional design documents.

Nice to Have:
- Experience with the Public Sector Transfer Payment (Grant) Model would be an asset.

General Skills:
- Knowledge of integrated networking technologies, mainframe, midrange server, enterprise storage and SAN, and personal computer system technologies;
- Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructures policies, procedures and direction, cost models and procurement processes;
- Ability to gather client business requirements; corporate I&IT information mandates, client information technology strategic plans, environment and standards;
- Ability to participate in the development of solutions and provide advice on short/long-term solution service development activities;
- Knowledge of leading edge technologies design criteria, security and recovery procedures, preparation of technical specifications for installation, testing and performance of integrated, multi-services systems; assess performance and capacity of the existing system making recommendations for improving performance and developing technical documentation;
- Experience planning, migrating, implementing and sustaining large complex system development projects;
- Knowledge of technology developments, trends and new products to evaluate application to client short and long-term technology requirements;
- Basic knowledge of project management methodology (e.g. PMBOK), analytical tools and processes;
- Conceptual and analytical skills to assess and evaluate client needs and conduct cost/benefit analyses for new technology requirements in planning and designing solutions;
- Experience designing and developing large, complex, highly available, mission-critical server applications;
- Experience with systems evaluation to assess conditions, technical performance and capacity of existing systems and determine the need and feasibility of expansion, renovation or replacement;
- Excellent analytical, problem-solving and decision-making skills, verbal and written communication skills, interpersonal skills and negotiation skills, teamwork skills;
- A team player with a track record for meeting deadlines.

Summary
This is a high-impact opportunity for a Solutions Designer to lead the design and implementation of enterprise-level Siebel CRM and Adobe AEM solutions. If you have strong expertise in business process analysis, UX design, and enterprise solution development, apply today!

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