RQ08427 CTTD Support - One 1 Specialized IT Consultant - Senior

Advantages
- Competitive salary and benefits package.
- Work on exciting public-sector projects with real-world impact.
- Opportunities for professional growth and development.
- Collaborative and inclusive team environment.

Responsibilities
Scope:
- Plan and assist leading a project as part of a digital and transformation initiative.
- Provide leadership to project teams, external service providers and contractors e.g. vendor.
- Lead the implementation effort of a public-facing support page; advances the publication and display of Open Data; and develops and promotes LEAN processes related to technology transformation initiatives.
- Identify impact of change, escalate to project sponsor for decision, revise work plans, schedule, and project budget to implement approved changes.
- Assist with coordinating ITS, JTS resources (e.g., networking team re: IP addresses, certificate generation team, domain administration group, and any other relevant parties), divisional teams, Ontario.ca, and vendor teams to support project activities (e.g., domain name, certificate signing, website publishing).
- Promotes OPS I&IT standards and best practices for project management to facilitate control of system quality, adherence to standard methodology and the control of the use of I&IT resources.
- Provide strategic guidance to organizations with regard to technology modernization initiatives, including analysis and enablement of major business processes through enhancements to IT.
- Works in partnership with clients, advising them on information technology in order to meet their business objectives or overcome problems, work to improve structure and efficiency of an organization’s I&IT systems.
- The Specialized I&IT Consultant may be used to provide strategic guidance to organizations with regard to Information Management & IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT.
- Develops processes based on LEAN methodology for current and future state, including documenting value-add process steps and gaps
- Prepares reports and presentations including options, recommendations, implementation plans, etc.
- Works with clients to define the scope of a project, determine requirements, and manage the project to execute within timelines.
- Designs, tests, installs and monitors new systems and develops solutions and implementation of new systems.
- Plans and ideates for future enhancements based on user-input; supporting ongoing technical activities and project planning.
- Act as liaison between ITS resources, vendor and project team in resolving technical issues/concerns; monitors production use and recommends improvements.
- Leads and conducts business analysis to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
- Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
- Support the testing team during system and UAT testing of the reports.
- Provide specialized advice and expertise to client groups and for the development of business cases and Treasury Board / Management Board of Cabinet submissions.
- Participate in knowledge transfer.
- Participate in lessons-learned sessions.
- Touchpoints, Scrums, Project Updates.

Assignment Deliverables:
- Lead and a manage team composed of a UX designer, and web developers to deploy public-facing content for support, Open Data, and improve on content iteratively.
- Plans and ideates for future enhancements based on user-input; supporting ongoing technical activities and project planning.
- Produce visual depiction of use cases and process flows; ensure alignment with the program area and associated business architecture, as well as traceability to solution logical and physical architectures.
- Monitors progress, resolves problems, and reports updates to stakeholders.
- Value Stream Mapping (when required).

Qualifications
- At least 6 years of experience with process design, business analysis and project management of applications/systems.
- Project planning and management related to all phases of large-scale transformation initiatives impacting public and justice stakeholders; I&IT projects, including medium to large scale, technically complex projects across a range of enterprise technologies.
- Understanding the optimal practices for providing Information and Information Technology (I&IT) support to users utilizing digital technology and assistance during a large transformation.
- Change management principles to facilitate business process change and manage the human factors associated with change.
- Leadership skills to guide the work of project staff and teams.
- You can develop project plans and manage resources to ensure efficient progress.
- You have a proven track record delivering system development and/or implementation projects on time and on budget.
- You can proactively and strategically manage the human factors associated with change.
- You have change management principles and techniques to facilitate business process change.
- You possess team building and leadership skills to engage the project team and ensure collaboration and focus on achieving project deliverables.
- You have demonstrated interpersonal and consultation skills to communicate project deliverables and build strong project teams and client relationships.
- You have demonstrated written and verbal communication skills to resolve problems and design/deliver presentations, proposals and business cases.
- You can determine client requirements, make presentations, prepare proposals, business cases and tenders and write procedures, resolve conflicts, develop and sustain effective working relationships.
- You can discuss and resolve issues with stakeholders and address risks and benefits of specific solutions and recommend specific courses of action.
- You can identify optimal solutions to meet client needs and provide submissions to facilitate senior level decision-making.
- You can evaluate and define project management requirements.
- Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills; excellent facilitation and presentation skills.
- A team player with a track record for meeting deadlines.
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
- Knowledge of operations management and security and emerging technologies to assess client needs, lead projects, and provide expertise.
- Knowledge of technical standards, principles, and best practices to ensure client needs are optimally met by the solutions and services being implemented, and to validate vendor advice at all stages of a project.
- Knowledge of software development platforms, development methodologies, technical standards with respect to software architecture and design (multi-tier models), technical infrastructure requirements, cloud technologies etc.
- Knowledge of IT security requirements, and best practices in implementing high availability solutions with requirement of hosting solutions with high sensitivity and confidentiality ratings.
- Knowledge of resource management approaches and financial management to develop and manage budgets.
- Working knowledge of I&IT and computer protocols and frameworks specific to the program system(s) currently in use.
- Working knowledge of Microsoft Office (MS Word, Excel, Outlook), and Microsoft Project software packages.

Summary
This is an exciting opportunity for a seasoned IT Consultant to drive impactful digital transformation initiatives. Join us to make a significant difference in the delivery of public services through innovative solutions and cutting-edge technology.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.