RQ07748 Business Analyst

· Ensures business requirements are fully captured and aligned with project deliverables, ensuring that business needs are met on time, within scope, and budget, while adhering to OPS business analysis methodologies and frameworks for efficiency and cost-effectiveness.

· Communicates effectively, diplomatically, and tactfully with multiple stakeholders and Ministry branches, ensuring all business needs and project requirements are clearly understood and documented.

· Facilitates business process changes using structured analysis techniques, methods, and frameworks to identify opportunities for improvements and ensure project success for both the business and the Ministry.

· Supports planning and delivery of business analysis activities using Agile and Digital approaches, ensuring smooth coordination between business needs and technical project deliverables.

· Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.

· Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.

· Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

· Knowledge Transfer to Cluster assigned resources of BA artifacts, business needs and related information gathered as part of the project.

Advantages
Good compensation working on projects that will make a difference to the people of Ontario.

Responsibilities
Description
Hybrid work: will work in office 3 days per week (40 St. Clair West, Toronto) and 2 days remotely.

Responsibilities:

· Provides business analysis support on large-scale, complex, high-profile, and high-risk I&IT projects (multiple) for the Ministry of Indigenous Affairs and First Nations Economic Reconciliation (IAFNER).

· Ensures business requirements are fully captured and aligned with project deliverables, ensuring that business needs are met on time, within scope, and budget, while adhering to OPS business analysis methodologies and frameworks for efficiency and cost-effectiveness.

· Communicates effectively, diplomatically, and tactfully with multiple stakeholders and Ministry branches, ensuring all business needs and project requirements are clearly understood and documented.

· Facilitates business process changes using structured analysis techniques, methods, and frameworks to identify opportunities for improvements and ensure project success for both the business and the Ministry.

· Supports planning and delivery of business analysis activities using Agile and Digital approaches, ensuring smooth coordination between business needs and technical project deliverables.

· Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.

· Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.

· Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

· Knowledge Transfer to Cluster assigned resources of BA artifacts, business needs and related information gathered as part of the project.

Qualifications
Must haves:

Experience working in Agile environments, managing product backlogs, and ensuring delivery of business solutions
Digital transformation experience, enabling organizations to enhance their processes and technologies. (Must Have)
Proven experience facilitating discussions between stakeholders and technical staff to ensure alignment of business objectives and technical solutions
Experience producing high-quality documentation, including business cases, requirements specifications, and process workflows
Strong verbal and written communication skills to convey complex concepts to both technical and non-technical stakeholders

Experience and Skill Set Requirements
General Skills:

· Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.

· Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives

· Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.

· Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders.

· Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up Experience developing strategies, preparing business cases and cost-benefit analysis.

· Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement.

· Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope Awareness of emerging I&IT trends and technologies.

· Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.

· A team player with a track record for meeting deadlines Desirable Skills Experience in the use of information retrieval packages.

· Knowledge and understanding of Information Management principles, concepts, policies and practices Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.

· Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping.

· Experience in structured, object oriented and agile methodologies for user requirements.

· Experience developing performance measures for business analysis evaluation and subsequent follow-up.

· Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

Desirable Skills:

· Knowledge and understanding of Business Analysis frameworks and best practices, such as those outlined in the Business Analysis Body of Knowledge (BABOK).

· Knowledge and understanding of Information Management principles, concepts, policies, and practices, with the ability to apply them in analyzing business processes and system requirements.

· Knowledge and understanding of Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards, ensuring business solutions comply with accessibility requirements.

· Ability to make recommendations on business process improvements and support decisions regarding the acquisition of software, hardware, and technology resources based on business needs and analysis.

· Experience in coordinating and monitoring business requirements and deliverables, identifying and troubleshooting issues as they arise, and providing ongoing business expertise to ensure project success and effectiveness.

· Ability to identify conflicts between business and functional areas and propose solutions to resolve these conflicts effectively to keep the project aligned with business objectives.

· Strong relationship management skills to handle client and stakeholder expectations, provide regular updates, and address potential conflicts between business requirements and project scope.

· Experience overseeing Digital First Assessment, Cyber Security, Privacy and Architecture and Project Gating for public sector projects.

Evaluation Criteria:
Business Analysis Skills – 40%

Formal business analysis training or equivalent practical experience.
Experience leading large, complex, and multidisciplinary projects.
Strong analytical and problem-solving skills, including requirements gathering and process mapping.
Experience working in Agile environments, managing product backlogs, and ensuring delivery of business solutions.
Digital transformation experience, enabling organizations to enhance their processes and technologies.
Experience negotiating with clients and stakeholders to define clear, actionable business requirements.
Ability to oversee and manage key project assessments (e.g., Digital First, Cyber Security, Privacy, and Architecture) for public sector projects.

Client and Technical Team Interaction – 20%

Ability to collaborate effectively with both business clients and technical teams.
Proven experience facilitating discussions between stakeholders and technical staff to ensure alignment of business objectives and technical solutions.
Experience managing stakeholder expectations and resolving conflicts to ensure smooth project delivery.
Experience in Agile environments, fostering strong communication between cross-functional teams to meet project goals.

Documentation – 20%

Experience producing high-quality documentation, including business cases, requirements specifications, and process workflows.
Ability to create detailed presentations, dashboards, briefing papers, and status reports for different audiences, including senior management and stakeholders.
Demonstrated proficiency in maintaining clear, comprehensive project documentation throughout the project lifecycle.

Communication Skills – 10%

Strong verbal and written communication skills to convey complex concepts to both technical and non-technical stakeholders.
Proven ability to facilitate discussions, defuse tensions, and resolve issues.
Experience in team-building and managing relationships with senior management, internal and external stakeholders.

Agile/DevOps Experience – 10%

Experience working in Agile environments, managing sprints, backlogs, and sprint goals.
Familiarity with DevOps practices, including continuous integration and delivery (CI/CD).
Experience in supporting Agile/DevOps teams, ensuring alignment between business objectives and technical delivery.

Summary
If interested and qualified for this role, please apply today for immediate consideration!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.