RQ07687 - Program Manager - Senior

Advantages
Good compensation working on projects that will make a difference to the people of Ontario.

Responsibilities
- Manage, oversee, track, and update large complex programs and projects, including financial schedules and risks, and contractual deliverables.
- Ensure accountability for a portfolio of interrelated contracts, contract deliverables, project team(s) and Ministry partners to complete and manage all required aspects of the program.
- Work with project team(s) to ensure successful delivery for the Public Safety Radio Network (PSRN) program.
*Security OPPL2 is required for for this role to be completed before starting contract.
-Develop program and project plans that identify resource, time, and budgetary needs within the contracted scope.
- Advanced level subject matter expertise in contract management and financials for a large scale, complex portfolio of interrelated contracts.
- Ability to provide strategic advice and guidance on opportunities to address complex contract/fiscal challenges or vendor performance issues.
- Host program meetings with team, managers, and internal and external stakeholders.
- Provide feedback, advice, program updates and encouragement to team members.
- Manage deadlines and push the team to ensure timeliness.
- Track program and program milestones and assist in supporting the necessary documentation for vendor deliverable acceptance.
- Working with the client representatives and in partnership with other project managers to develop integrated plans.
- Managing contractual and financial deliverables and dependencies that cross multiple in-flight projects.
- Supporting the PSRN Program by proactively identifying, communicating, and managing multi-faceted client-facing risks and issues to deliver a superior customer service experience and to support efficient and effective program and project delivery.
- Interacting directly with ministry clients, business partners, and the project team(s) to develop and maintain strong ongoing relationships, always looking for opportunities to improve client satisfaction.
- Develop and recommend financial tracking and reporting options for the projects and contracts.
- Developing and presenting ministry-specific dashboards, reports, and other project management collateral.
- Proactively identifying risks and issues pertaining to the assigned work package(s), developing mitigation options, and presenting these to the overall Project Champions and the Portfolio Team.
- Establishing trust with vendors, stakeholders, and peer groups across ministries through effective relationship management.
- Creating or supporting the development/ updating of project artifacts, associated documentation, Briefing Notes, Change Requests, Contracts, Request for Bid (RFBs), etc.
- Ensuring project implementation plans have no adverse impact to public safety operations.
- Financial management of the program and project(s) as necessary or if needed.
- Developing complex network implementation and or transition and migration strategies with cross stream dependencies including vendor activities.
- Developing and implementing network implementation and or transition plans.
- Managing large-scale, complex, integrated project plans.
- Mentoring junior staff and project managers.

Qualifications
- In-depth knowledge of, and direct experience applying all phases (concept, definition, planning, implementation, and closeout) of advanced program management concepts, practices, and procedures to a large-scale, complex, high-value projects in order to meet critical timelines.
- Able to work effectively on concurrent tasks, while also building capacity and providing opportunities for junior staff.
- A professional who can work without immediate direction while successfully informing management of required support (when needed).
- Ability to apply and interpret business rules and concepts in daily work.
- Demonstrated experience in managing program and project activities across multiple complex technology projects.
- Experience leading portfolio level planning sessions involving multiple projects across a large program while working with multiple teams to achieve program and project goals.
- Demonstrated experience leading meetings, preparing and distributing/ presenting project updates, progress reports, risk mitigations, recommendations, etc. to project stakeholders.
- Experience developing, implementing, and managing complex network transition and migration strategies.
- Ability to manage vendor commitments, provide oversight and direction to ensure contractual obligations are met.
- Experience managing interdependencies related to key contract deliverables.
- Reasonable knowledge of industry standards and methodologies
- Demonstrated experience identifying and evaluating specific issues or risks, providing options analysis, and recommending action plans to mitigate the risks.
- Demonstrated experience with standard project management tools, such as, MS Project, Clarity/Planview, Visio, MS Office Suite, SharePoint, PowerBI or equivalents.
- Experience creating and maintaining project management artefacts/project collaterals, such as, meeting minutes, project plans, briefing notes, change requests.
- Experience working with both the business users and technology / infrastructure teams.
- Excellent planning and time management skills with a focus on attention to details.
- Strong experience as a subject matter expert in contract and financial management in the OPS.
- Demonstrated program level of experience managing and tracking the financials for a portfolio of contracts.
- Able to negotiate contract scope effectively and can easily articulate how contracts support program scope to ensure positive outcomes with ministry partners and vendors.
- Able to provide expert level of contract management and financial advice to senior leaders as well as being able to make strategic recommendations.
- Strong understanding of financial management and multi-year fiscal planning.
- Excellent communications skills, both written and verbal. Able to succinctly articulate key project information in a politically astute manner.
- A team player with the ability to coordinate multiple tasks, empower junior staff, monitor progress, provide guidance and hit milestones.
- Able to build relationships with project partners, establish trust, and establish a common/ shared goal through effective facilitation, consultation, and interpersonal skills.
- Experience developing and presenting briefing notes, status reports, communications, team & executive presentations.
- Public safety radio or telecommunications infrastructure experience in a large public sector entity
- Strong experience of working on/ in public safety radio and/or the telecommunications field.
- Experience working on related large and complex projects.
- Demonstrated experience of working with multiple stakeholders in a broader public sector (BPS) environment.
- Experience of projects involving, network design, network implementation, civil structures, user equipment distribution and operations.
- Knowledge and experience both in strategic and operational public sector governance models, experience managing complex, multi-unit, multi-stakeholder, and multiple levels of public sector executive stakeholder project team,
- Demonstrated experience developing mutually beneficial relationships with public sector entities.

Summary
If interested and qualified for this role, please apply today for immediate consideration!

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