Our client seeks a ITAM Analyst to play a critical role in managing the lifecycle of software and hardware assets across the organization. This position focuses on maintaining accurate asset records, analyzing asset usage, recommending contract renewals, ensuring compliance with licensing requirements, and supporting IT asset management (ITAM) processes. The Analyst will be involved in audits, maintaining vendor relationships, and assisting in the development of global ITAM policies. They will also drive improvements in process efficiency and support I&IT operations projects.
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Advantages
- Competitive salary and benefits package.
- Work on exciting public-sector projects with real-world impact.
- Opportunities for professional growth and development.
- Collaborative and inclusive team environment.
Responsibilities
- Organizes, analyzes and maintains asset information to establish an accurate and complete repository and to track software and hardware assets throughout their lifecycle;
- Analyses and reports on asset usage when contracts are nearing completion to determine if license and support should be renewed; makes recommendations to renew licenses or terminate contracts, based on results of analysis (e.g. usage, cost effectiveness, etc.);
- Assists with the establishment and implementation of standardized global IT Asset Management (ITAM) policies, processes and procedures to foster/ensure compliance with contract requirements; manages ongoing maintenance of procedures;
- Conducts and reports asset reconciliation and audit activities related to license compliance requirements, including financial, licensing, warranty information; implements audit recommendations/findings to ensure compliance is met;
- Provide appropriate data to ITAM Ordering & Contract Coordinator for processing procurement requisitions. Analyze trends and market conditions for present and future company requirements of software and hardware assets;
- Compare warranties, maintenance agreements, and vendor contracts to assist with asset upkeep, upgrades, repair, and replacement. Communicate asset lifecycle changes such as end of life – support, retirement with identified risks and options to team members and stakeholders in a timely and clear fashion;
- Maintains information in a database format to address budgeting, compliance and inventory, contracts and costs and assists in the development of reporting to address management requirements for information and composes relevant reports to support management decision-making;
- Continuously monitors performance of existing processes, recommending solutions and implementing process efficiencies where required and research industry best practices and compare against the organization’s practices in order to establish benchmarks for managing IT assets;
- Prepares workflows/procedures to ensure new/updated process is integrated into operational environment; and
- Provides support for I&IT Operations related projects as required.
Qualifications
Requires Skills
- Effectively able to convey qualitative & quantitative information to both technical and non-technical audiences, including leadership;
- Working experience with the ServiceNow® products, SAMPRO & HAMPRO;
- 2-3+ years' professional working experience with Software Asset Management at or for large organization(s); and
- 2+ years' professional working experience with Publishers such as Microsoft and Oracle to manage software licensing agreements and compliance, including interpreting licensing terms and conditions, conducting audits, renewals, and negotiations.
Desired Skills
- Highly proficient in the use of Microsoft Excel to create/modify pivot tables; create dashboards; clean data; working with large data sets & occasionally consolidating data from multiple sources;
- Proficient with infrastructure software; having experience managing large, complex infrastructure vendors like IBM, Microsoft, VMWare, Oracle;
- Familiar with ServiceNow® Discovery Tools & the Configuration Management Database (CMDB);
- Exceptional analytical, research, and problem-solving capabilities;
- Can adapt to working in a fast-paced, collaborative team environment;
- Attention to detail and a commitment to delivering high-quality results; and
- Completion of International Association of Information Technology Asset Managers (IAITAM) Certified Software Asset Manager (CSAM) is an asset.
Summary
If interested and qualified for this role, please apply today for immediate consideration!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Our client seeks a ITAM Analyst to play a critical role in managing the lifecycle of software and hardware assets across the organization. This position focuses on maintaining accurate asset records, analyzing asset usage, recommending contract renewals, ensuring compliance with licensing requirements, and supporting IT asset management (ITAM) processes. The Analyst will be involved in audits, maintaining vendor relationships, and assisting in the development of global ITAM policies. They will also drive improvements in process efficiency and support I&IT operations projects.
Advantages
- Competitive salary and benefits package.
- Work on exciting public-sector projects with real-world impact.
- Opportunities for professional growth and development.
- Collaborative and inclusive team environment.
Responsibilities
- Organizes, analyzes and maintains asset information to establish an accurate and complete repository and to track software and hardware assets throughout their lifecycle;
- Analyses and reports on asset usage when contracts are nearing completion to determine if license and support should be renewed; makes recommendations to renew licenses or terminate contracts, based on results of analysis (e.g. usage, cost effectiveness, etc.);
...
- Assists with the establishment and implementation of standardized global IT Asset Management (ITAM) policies, processes and procedures to foster/ensure compliance with contract requirements; manages ongoing maintenance of procedures;
- Conducts and reports asset reconciliation and audit activities related to license compliance requirements, including financial, licensing, warranty information; implements audit recommendations/findings to ensure compliance is met;
- Provide appropriate data to ITAM Ordering & Contract Coordinator for processing procurement requisitions. Analyze trends and market conditions for present and future company requirements of software and hardware assets;
- Compare warranties, maintenance agreements, and vendor contracts to assist with asset upkeep, upgrades, repair, and replacement. Communicate asset lifecycle changes such as end of life – support, retirement with identified risks and options to team members and stakeholders in a timely and clear fashion;
- Maintains information in a database format to address budgeting, compliance and inventory, contracts and costs and assists in the development of reporting to address management requirements for information and composes relevant reports to support management decision-making;
- Continuously monitors performance of existing processes, recommending solutions and implementing process efficiencies where required and research industry best practices and compare against the organization’s practices in order to establish benchmarks for managing IT assets;
- Prepares workflows/procedures to ensure new/updated process is integrated into operational environment; and
- Provides support for I&IT Operations related projects as required.
Qualifications
Requires Skills
- Effectively able to convey qualitative & quantitative information to both technical and non-technical audiences, including leadership;
- Working experience with the ServiceNow® products, SAMPRO & HAMPRO;
- 2-3+ years' professional working experience with Software Asset Management at or for large organization(s); and
- 2+ years' professional working experience with Publishers such as Microsoft and Oracle to manage software licensing agreements and compliance, including interpreting licensing terms and conditions, conducting audits, renewals, and negotiations.
Desired Skills
- Highly proficient in the use of Microsoft Excel to create/modify pivot tables; create dashboards; clean data; working with large data sets & occasionally consolidating data from multiple sources;
- Proficient with infrastructure software; having experience managing large, complex infrastructure vendors like IBM, Microsoft, VMWare, Oracle;
- Familiar with ServiceNow® Discovery Tools & the Configuration Management Database (CMDB);
- Exceptional analytical, research, and problem-solving capabilities;
- Can adapt to working in a fast-paced, collaborative team environment;
- Attention to detail and a commitment to delivering high-quality results; and
- Completion of International Association of Information Technology Asset Managers (IAITAM) Certified Software Asset Manager (CSAM) is an asset.
Summary
If interested and qualified for this role, please apply today for immediate consideration!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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