Join our dynamic team as a Returns Clerk - RMA Agent for our client specialized in electronic tools, where you will play a vital role in managing product returns and maintaining their customer satisfaction. You are an expert in troubleshooting with a passion for electronics? So this role will allow you to put your skills to good use in a stimulating and collaborative environment.
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Position: RMA Agent
Schedule: Full-time Monday to Friday 7:30 am to 4 pm
Position: Permanent
Salary: $26 per hour
Place of work: Ville Saint Laurent
If you are interested in this position, please contact Steve, Loukman and Mena
Telephone: 514.332.0955
Advantages
- Get a competitive salary at $26 per hour
- Enjoy a dynamic and collaborative work environment.
- Participate in training and development programs to advance your career.
- Have the opportunity to contribute to the success of a company that is leader in its field.
Responsibilities
- Manage product returns (RMA) by tracking items received and documenting details of issues.
- Troubleshoot returned products using your technical knowledge to identify and resolve problems.
- Update the database with returns, repairs and shipment information.
- Work with the technical team to analyze the causes of returns and identify solutions.
- Pack RMA products for return or shipment.
- Manage RMA inventory and perform regular audits.
- Communicate effectively with technical and operational teams on the status of RMA.
- Ensure compliance with RMA management procedures and instructions.
- Perform additional tasks as required.
Qualifications
- Diploma of Professional Studies in Electronics or equivalent.
- Minimum of 1 to 2 years of experience in electronics.
- 1 to 2 years of "return experience or "inventories" (asset).
- Proficiency in the Microsoft Office suite (Word, Excel, Outlook).
- Excellent communication, customer service and interpersonal skills.
- Strong technical problem solving and debugging skills.
- Teamwork, high capacity for collaboration.
- Motivated, flexible and responsible.
- Bilingualism (French and English) spoken and written.
- Knowledge of the telemetry industry (asset).
- Knowledge of manufacturing sector (asset).
Summary
If you are an electronics enthusiast with an analytical mind and a problem-solving ability, we would love to hear from you! If you are interested in this position of Returns Clerk - RMA please contact Steve, Loukman and Mena at Randstad by calling 514.332.0955 or send us your resume at vslindus@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Join our dynamic team as a Returns Clerk - RMA Agent for our client specialized in electronic tools, where you will play a vital role in managing product returns and maintaining their customer satisfaction. You are an expert in troubleshooting with a passion for electronics? So this role will allow you to put your skills to good use in a stimulating and collaborative environment.
Position: RMA Agent
Schedule: Full-time Monday to Friday 7:30 am to 4 pm
Position: Permanent
Salary: $26 per hour
Place of work: Ville Saint Laurent
If you are interested in this position, please contact Steve, Loukman and Mena
Telephone: 514.332.0955
Advantages
- Get a competitive salary at $26 per hour
- Enjoy a dynamic and collaborative work environment.
- Participate in training and development programs to advance your career.
- Have the opportunity to contribute to the success of a company that is leader in its field.
Responsibilities
- Manage product returns (RMA) by tracking items received and documenting details of issues.
- Troubleshoot returned products using your technical knowledge to identify and resolve problems.
...
- Update the database with returns, repairs and shipment information.
- Work with the technical team to analyze the causes of returns and identify solutions.
- Pack RMA products for return or shipment.
- Manage RMA inventory and perform regular audits.
- Communicate effectively with technical and operational teams on the status of RMA.
- Ensure compliance with RMA management procedures and instructions.
- Perform additional tasks as required.
Qualifications
- Diploma of Professional Studies in Electronics or equivalent.
- Minimum of 1 to 2 years of experience in electronics.
- 1 to 2 years of "return experience or "inventories" (asset).
- Proficiency in the Microsoft Office suite (Word, Excel, Outlook).
- Excellent communication, customer service and interpersonal skills.
- Strong technical problem solving and debugging skills.
- Teamwork, high capacity for collaboration.
- Motivated, flexible and responsible.
- Bilingualism (French and English) spoken and written.
- Knowledge of the telemetry industry (asset).
- Knowledge of manufacturing sector (asset).
Summary
If you are an electronics enthusiast with an analytical mind and a problem-solving ability, we would love to hear from you! If you are interested in this position of Returns Clerk - RMA please contact Steve, Loukman and Mena at Randstad by calling 514.332.0955 or send us your resume at vslindus@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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