Recovery Officer Oakville - Mortgages

Title: Recovery Officer
Duration: Permanent, Full-Time
Location: Oakville (Ford Dr and Sheridan Garden Dr intersection)
Work Arrangement: Hybrid – 3 days in-office, 1 day flexible
Salary: $60,000 - $65,000 annually ( no commission )
Required Experience: Minimum 2 years of recovery experience (tax, utility, or lien recovery preferred)


You could apply through the post link or send your updated resume to jessica.yelozbek@randstad.ca with the subject line "Recovery Officer / Oakville."

Advantages
- Comprehensive Training
- Collaborative Team: Work with experienced professionals in a supportive and dynamic environment.
- Career Growth: Opportunity to grow within the recovery and collections sector.
- Benefits: Access to company benefits after probation, including 15 vacation days and 10 personal days.
- Convenient Location: Office in Oakville with free parking and on-site amenities.
- Additional Perks: Employee recognition programs, virtual healthcare, charitable donation matching, and more!

Responsibilities
- Prepare recovery letters for tax/utility claims that have been paid out.
- Correspond and communicate with third-party collection agencies for additional recovery efforts.
- Promptly respond to voicemail and correspondence received from debtors.
- Communicate with tax/utility claims handlers to clarify processes and explore improvement opportunities.
- Negotiate amounts owed or payment plans where applicable.
- Post payments in relevant systems as required.
- Maintain a high level of attention to detail and follow all recovery processes.
- Manage inbound calls, emails, and other communications regarding claims recovery.

Qualifications
- Minimum 2 years of experience in a recovery-related role (tax arrears, utility arrears, liens, or similar recovery experience preferred).
- Ability to handle difficult situations with a calm and professional demeanor.
- Strong organizational skills and attention to detail.
- Excellent communication skills (written and verbal).
- Ability to negotiate and handle sensitive customer interactions.
- High school diploma required, post-secondary education in business or legal studies is an asset.
- Proficient in using office software and ability to learn new systems quickly.

Summary
Title: Recovery Officer
Duration: Permanent, Full-Time
Location: Oakville (Ford Dr and Sheridan Garden Dr intersection)
Work Arrangement: Hybrid – 3 days in-office, 1 day flexible
Salary: $60,000 - $65,000 annually
Required Experience: Minimum 2 years of recovery experience (tax, utility, or lien recovery preferred)

If you are passionate about recovery and want to join a company that offers career growth opportunities, competitive compensation, and an exceptional workplace culture, apply today! Please send your updated resume to jessica.yelozbek@randstad.ca with the subject line "Recovery Officer / Oakville."


This is your chance to join a fast-paced team and contribute to a company recognized for its excellence in title insurance, default solutions, and real estate-related and mortgage products. Don’t miss this exciting opportunity!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.