- We are recruiting for an IT Technician position in Drummondville. Reporting to the IT Manager, you will be responsible for providing first-level IT support to the IT team. You will perform the following tasks:Provide first-level IT support to users.Assist users in the use of software and hardware.Analyze user requests and propose solutions within prescribed deadlines.Identify major pro8blems and refer users to level 2 support.Create, deactivate or modify uWe are recruiting for an IT Technician position in Drummondville. Reporting to the IT Manager, you will be responsible for providing first-level IT support to the IT team. You will perform the following tasks:Provide first-level IT support to users.Assist users in the use of software and hardware.Analyze user requests and propose solutions within prescribed deadlines.Identify major pro8blems and refer users to level 2 support.Create, deactivate or modify u
