Quality Assurance Lead - TERM employment

The Quality Assurance (QA) Lead’s role is to develop, establish, and enforce quality assurance standards and measures for the information technology department. This individual will direct research and development in support of business cases, proposed projects, and systems requirements over the course of software development lifecycles. The QA Lead will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.

Advantages
- 1 year salaried contract with benefits

- strong potential to be either renewed or turned into permanent employment

Responsibilities

QA LEAD - Primary function

The Quality Assurance (QA) Lead’s role is to develop, establish, and enforce quality assurance standards and measures for the information technology department.

This individual will direct research and development in support of business cases, proposed projects, and systems requirements over the course of software development lifecycles. The QA Lead will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives.

Key accountabilities

Strategy & Planning
• Lead the development, establishment, and enforcement of quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.

• Ensure that software quality measures comply with regulatory standards, industry standards, and accepted best practices.

• Create methodologies and processes for the collection and analysis of data for ensuring software, systems, and product quality.

• Direct the analysis of formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.

• Direct the analysis of documentation and technical specifications for any new application under deployment or consideration to determine its intended functionality.

• Develop change control processes, practices, and guidelines for new and existing technologies.

Acquisition & Deployment
• Determine the selection and appropriate usage of automated test tools and data collection tools.

Operational Management
• Develop and write test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems.

• Apply established metrics to determine the readiness, quality, and operability of software, systems, and products due for release to clients and/or within the enterprise.

• Create and communicate test plans and scripts that will determine optimal application performance according to specifications; revise as needed.

• Conduct internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation.

• Coordinate testing of new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications.

• Communicate test progress, test results, and other relevant information to project stakeholders and executive management.
• Co-ordinate with all members of the quality assurance team, and ensure that aggressive deadlines are met.

• Cultivate and disseminate knowledge of quality assurance best practices.


Qualifications

REQUIRED SKILLS & EXPERIENCE:

Formal Education & Certifications
• College diploma or university degree in software engineering, computer science, or business administration and/or 5 years equivalent work experience. Master’s degree in either of these fields preferred.

• Certifications including Certified Test Engineer (CSTE) or Certified Software Quality Analyst (CSQA) is considered an asset.

KNOWLEDGE & EXPERIENCE:
• 5 or more years direct experience in overseeing the design, development, and implementation of quality assurance standards for software testing.

• 3 or more years direct experience as a QA Lead for major application integration and/or major application product release.

• At least 3 years direct experience leading all aspects of QA.

• Strong knowledge of system testing metrics, best practices and methodologies.

• Must have extensive experience with PeopleSoft Enterprise applications (CRM, Finance etc.), Oracle Service Cloud and/or Oracle Intelligence

• Must have direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software.

• Excellent PC skills and technically fluent in programming languages, including Structured Query Language (SQL).

• Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts.

• Proven data analysis, data verification, and problem-solving abilities.
• Experience with statistical reporting and analysis.

• Good organizational skills and/or substantial exposure to project-based work structures.

Personal Attributes
• Excellent understanding of the organization’s goals and objectives.
• Excellent written and oral communication skills.
• Excellent coaching, listening, presentation, and interpersonal skills.
• Ability to communicate ideas in both technical and user-friendly language.
• Able to prioritize and execute tasks in a high-pressure environment.
• Keen attention to detail.
• Experience working in a team-oriented, collaborative environment.
• Knowledge of applicable data privacy practices and legislation.


Summary
• 5 or more years direct experience in overseeing the design, development, and implementation of quality assurance standards for software testing.

• 3 or more years direct experience as a QA Lead for major application integration and/or major application product release.

• At least 3 years direct experience leading all aspects of QA.

• Must have extensive experience with PeopleSoft Enterprise applications (CRM, Finance etc.), Oracle Service Cloud and/or Oracle Intelligence

• Must have direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software.

• Excellent PC skills and technically fluent in programming languages, including Structured Query Language (SQL).

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.