- This position is responsible for providing a superior Customer experience while reducing Customer downtime by providing Remote Hardware, Software and Network Technical support solutions to Internal and External Customers & Partners. The C&TS Representative is critical in the Service Support Cycle using advanced tools (CareAR®, remote desktop tools, etc.) to troubleshoot & resolve issues received via Telephony, Portal Tickets, Emails & Web Chat. When a RemoThis position is responsible for providing a superior Customer experience while reducing Customer downtime by providing Remote Hardware, Software and Network Technical support solutions to Internal and External Customers & Partners. The C&TS Representative is critical in the Service Support Cycle using advanced tools (CareAR®, remote desktop tools, etc.) to troubleshoot & resolve issues received via Telephony, Portal Tickets, Emails & Web Chat. When a Remo
- This position is responsible for providing a superior Customer experience while reducing Customer downtime by providing Remote Hardware, Software and Network Technical support solutions to Internal and External Customers & Partners. The C&TS Representative is critical in the Service Support Cycle using advanced tools (CareAR®, remote desktop tools, etc.) to troubleshoot & resolve issues received via Telephony, Portal Tickets, Emails & Web Chat. When a RemoThis position is responsible for providing a superior Customer experience while reducing Customer downtime by providing Remote Hardware, Software and Network Technical support solutions to Internal and External Customers & Partners. The C&TS Representative is critical in the Service Support Cycle using advanced tools (CareAR®, remote desktop tools, etc.) to troubleshoot & resolve issues received via Telephony, Portal Tickets, Emails & Web Chat. When a Remo
- The Senior Business Analyst will be required to work closely with the Project Managers, Subject Matter Experts, and primary stakeholders of various lines of business to ensure alignment and coordination in gathering, documenting, and validating business requirements. The Senior Business Analyst will also work closely with the Health Application Services Technical Strategists and support teams to identify, gather, document, and validate requirements relatedThe Senior Business Analyst will be required to work closely with the Project Managers, Subject Matter Experts, and primary stakeholders of various lines of business to ensure alignment and coordination in gathering, documenting, and validating business requirements. The Senior Business Analyst will also work closely with the Health Application Services Technical Strategists and support teams to identify, gather, document, and validate requirements related
