- Do you have a passion for Technical Support? We’re looking for individuals to join our client on Toronto as a Technical Support SpecialistWe're looking for individuals with high energy and a focus towards customers.As a Technical Support Specialist, you would be providing customer service to clients with ordering, warranty creation, returns, and other support as needed.Advantages• Toronto location• 6-month contract• Monday to Friday• $25/hour• M-F Shift woDo you have a passion for Technical Support? We’re looking for individuals to join our client on Toronto as a Technical Support SpecialistWe're looking for individuals with high energy and a focus towards customers.As a Technical Support Specialist, you would be providing customer service to clients with ordering, warranty creation, returns, and other support as needed.Advantages• Toronto location• 6-month contract• Monday to Friday• $25/hour• M-F Shift wo
- Are you ready to be an essential part of our client's IT team's daily operations? We are looking for a Desktop Support professional for a 6-month initial contract with opportunity for extension. You will play a pivotal role in ensuring the seamless functionality of laptops and computer equipment. In this role, you'll follow established processes to image and configure laptops, handle equipment logistics, troubleshoot technical issues, and provide valuableAre you ready to be an essential part of our client's IT team's daily operations? We are looking for a Desktop Support professional for a 6-month initial contract with opportunity for extension. You will play a pivotal role in ensuring the seamless functionality of laptops and computer equipment. In this role, you'll follow established processes to image and configure laptops, handle equipment logistics, troubleshoot technical issues, and provide valuable
- We are currently looking for a sales support role for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-4:30PMFriday's finishing aWe are currently looking for a sales support role for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-4:30PMFriday's finishing a
- We are currently looking for a sales support role for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-4:30PMFriday's finishing aWe are currently looking for a sales support role for an amazing company in Dorval. They are currently growing and have lots of room for advancement. The sales support representative will deal with sales-related problems, enter new orders, track orders, investigate shipping issues and manage customer accounts. They also enter and track data in sales databases and provide reports to the sales department.Advantages8AM-5PM or 7:30AM-4:30PMFriday's finishing a
- One of our clients is looking for a SAP Support manager, who will be a key person at the SAP space, who continually evolving the SAP roadmap to align with their goals. This role will involve strategizing, planning, executing, monitoring, and adjusting the delivery of SAP services to internal and external stakeholders.AdvantagesGreat benefitsGood company cultureCompany perksExcellent working environmentResponsibilities- Provide strategic and operational leaOne of our clients is looking for a SAP Support manager, who will be a key person at the SAP space, who continually evolving the SAP roadmap to align with their goals. This role will involve strategizing, planning, executing, monitoring, and adjusting the delivery of SAP services to internal and external stakeholders.AdvantagesGreat benefitsGood company cultureCompany perksExcellent working environmentResponsibilities- Provide strategic and operational lea
- Are you passionate about organizational transformation? Our Burnaby government client is seeking a dynamic Senior Business Analyst to spearhead our journey towards modernizing platforms. If you're ready to make a meaningful impact in the realm of housing and social services, join our client in shaping the future of their organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with stAre you passionate about organizational transformation? Our Burnaby government client is seeking a dynamic Senior Business Analyst to spearhead our journey towards modernizing platforms. If you're ready to make a meaningful impact in the realm of housing and social services, join our client in shaping the future of their organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely with st
- Are you a Program Manager looking for a new opportunity?Are you looking for a new contract opportunity?We are pleased to offer you a new contract opportunity for you to consider: Program Manager-Start: ASAP-Estimated length: 12 months-Location: Toronto-Hybrid role- 2 days a week in office Monday & ThursdayAdvantages•You will have an opportunity to work with a leading employer in the local market.•Potential for contract extension and conversion.ResponsibilAre you a Program Manager looking for a new opportunity?Are you looking for a new contract opportunity?We are pleased to offer you a new contract opportunity for you to consider: Program Manager-Start: ASAP-Estimated length: 12 months-Location: Toronto-Hybrid role- 2 days a week in office Monday & ThursdayAdvantages•You will have an opportunity to work with a leading employer in the local market.•Potential for contract extension and conversion.Responsibil
- Position Title: Administrative SupportLocation: Pointe-ClaireType: Permanent Are you driven to deliver exceptional customer service? Do you like to work hard and play harder? If you are committed to excellence, you have a place in our Pointe-Claire-based company E-MAIL your CV at sean.lynch@randstad.ca, brandon.freger@randstad.caAdvantagesThe salary range is based on experienceMonday to Friday 8:30 to 4:30 (flexible start time possible)Benefits2 weeks vacaPosition Title: Administrative SupportLocation: Pointe-ClaireType: Permanent Are you driven to deliver exceptional customer service? Do you like to work hard and play harder? If you are committed to excellence, you have a place in our Pointe-Claire-based company E-MAIL your CV at sean.lynch@randstad.ca, brandon.freger@randstad.caAdvantagesThe salary range is based on experienceMonday to Friday 8:30 to 4:30 (flexible start time possible)Benefits2 weeks vaca
- This is a contract position for a for our public sector client.Work location: 222 Jarvis St, Toronto, ONDuration: 3.5 months7.25 hours/dayThis is a Hybrid role that requires the candidate to be onsite 3 days of the week (This is a mandatory requirement of the role and is non-negotiable outside of exceptional circumstances.)AdvantagesGood compensation working on projects that will make a difference to the people of Ontario.ResponsibilitiesThis position wilThis is a contract position for a for our public sector client.Work location: 222 Jarvis St, Toronto, ONDuration: 3.5 months7.25 hours/dayThis is a Hybrid role that requires the candidate to be onsite 3 days of the week (This is a mandatory requirement of the role and is non-negotiable outside of exceptional circumstances.)AdvantagesGood compensation working on projects that will make a difference to the people of Ontario.ResponsibilitiesThis position wil
- This position is responsible for the data and financial analytics for complex RFPs/Contracts. This includes developing and analyzing pricing and performance evaluation of key suppliers. In addition, the role is responsible for acting as a general resource for internal business partners and key suppliers to ensure an understanding of SRM activities.AdvantagesThe scope and level of projects this organization takes on are like no other, and the learning thaThis position is responsible for the data and financial analytics for complex RFPs/Contracts. This includes developing and analyzing pricing and performance evaluation of key suppliers. In addition, the role is responsible for acting as a general resource for internal business partners and key suppliers to ensure an understanding of SRM activities.AdvantagesThe scope and level of projects this organization takes on are like no other, and the learning tha
- General Laborer - Warehouse Shipping Support OperatorRandstad Canada is recruiting for an immediate openings for full time laborer's to work with our busy manufacturing client in Bridgewater, Nova Scotia! Our laborer positions play a key support role for our clients Warehouse and Manufacturing teams, helping to ensure daily shipping requirements are met while maintaining high levels of quality in a safe and effective manner! The Warehouse Shipping SupporGeneral Laborer - Warehouse Shipping Support OperatorRandstad Canada is recruiting for an immediate openings for full time laborer's to work with our busy manufacturing client in Bridgewater, Nova Scotia! Our laborer positions play a key support role for our clients Warehouse and Manufacturing teams, helping to ensure daily shipping requirements are met while maintaining high levels of quality in a safe and effective manner! The Warehouse Shipping Suppor
- Do you have experience working in a technical support role offering tier one support within a helpdesk environment? Are you tech savvy and passionate about helping others? Do you have customer service skills within an office environment or a big box store? We have the opportunity for you!Randstad is seeking a skilled and enthusiastic Bilingual French Support Specialist to join our client's team onsite in Richmond Hill, ON. This is a temporary-to-permanent,Do you have experience working in a technical support role offering tier one support within a helpdesk environment? Are you tech savvy and passionate about helping others? Do you have customer service skills within an office environment or a big box store? We have the opportunity for you!Randstad is seeking a skilled and enthusiastic Bilingual French Support Specialist to join our client's team onsite in Richmond Hill, ON. This is a temporary-to-permanent,
- IT application support analystYou are looking for an opportunity as an application support analyst in the Montreal region. Would you like to be part of a major company in the Canadian optical market? In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.The candidate contributes to application support and maintenance of the organization's computer network from our facilities in Ville St-LauIT application support analystYou are looking for an opportunity as an application support analyst in the Montreal region. Would you like to be part of a major company in the Canadian optical market? In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.The candidate contributes to application support and maintenance of the organization's computer network from our facilities in Ville St-Lau
- Are you an experienced customer service professional? Do you have strong communication skills and ability to handle tasks in a professional manner? If so we have an excellent opportunity for you! We are currently looking for a Service representative for a leading Canadian telecommunications firm. In this role you will work full time hours on a 6 month contract, and earn $27.43 Hr.Advantages• Gain experience working for a recognized Canadian organization•Are you an experienced customer service professional? Do you have strong communication skills and ability to handle tasks in a professional manner? If so we have an excellent opportunity for you! We are currently looking for a Service representative for a leading Canadian telecommunications firm. In this role you will work full time hours on a 6 month contract, and earn $27.43 Hr.Advantages• Gain experience working for a recognized Canadian organization•
- We are seeking an experienced Operations Support Specialist (Level 3) to join our team. The ideal candidate is a seasoned generalist with over 10 years of experience in systems administration and operations support, capable of delivering exceptional "white glove" service. This role requires fluency in both English and French, and candidates must be available for day shifts, evening shifts (until midnight), and periodic weekends.Responsibilities:• Provide cWe are seeking an experienced Operations Support Specialist (Level 3) to join our team. The ideal candidate is a seasoned generalist with over 10 years of experience in systems administration and operations support, capable of delivering exceptional "white glove" service. This role requires fluency in both English and French, and candidates must be available for day shifts, evening shifts (until midnight), and periodic weekends.Responsibilities:• Provide c
- Our client in Duncan, BC, is seeking a detail-oriented Temporary AP/AR Support Specialist for a temporary role with potential for temp-to-perm transition. You will handle financial records, customer billing, vendor payments, and key accounting tasks. If you’re organized, skilled in finance, and ready to contribute to a dynamic team, apply now!Location: Duncan, BCHours: Monday to Friday, 8:00 AM – 4:30 PM (30-minute unpaid break)Duration: Temporary with potOur client in Duncan, BC, is seeking a detail-oriented Temporary AP/AR Support Specialist for a temporary role with potential for temp-to-perm transition. You will handle financial records, customer billing, vendor payments, and key accounting tasks. If you’re organized, skilled in finance, and ready to contribute to a dynamic team, apply now!Location: Duncan, BCHours: Monday to Friday, 8:00 AM – 4:30 PM (30-minute unpaid break)Duration: Temporary with pot
- Our Burnaby-based government client is looking for a skilled and dynamic Senior Technical Business Analyst to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely wOur Burnaby-based government client is looking for a skilled and dynamic Senior Technical Business Analyst to drive the success of an impactful and fast-paced project. If you're eager to make a meaningful contribution within a large enterprise environment, this is your opportunity to help shape the future of a forward-thinking organization!Advantages• Opportunity to lead and shape the modernization of platforms.• Collaborative environment working closely w
- A company specializing in the security field is looking for a Team Lead for its B2B technical support contact center. If you have experience an extensive experience in call centers, are bilingual, and want to take on a key role in leading and developing a team, this opportunity is for you!We offer a competitive salary of 24-26$ hourly rate. This is a contract with the potential for conversion into a permanent position. Full benefits will be available uponA company specializing in the security field is looking for a Team Lead for its B2B technical support contact center. If you have experience an extensive experience in call centers, are bilingual, and want to take on a key role in leading and developing a team, this opportunity is for you!We offer a competitive salary of 24-26$ hourly rate. This is a contract with the potential for conversion into a permanent position. Full benefits will be available upon
- We are currently looking for an administrative support for a sick leave replacement for 3-6 months. This person will work closely with members of the marketing team and will beresponsible to support internal projects related to product content management. You will collaborate with project stakeholders to acquire, store &; manage product attributes while maintaining a strong focus on accuracy and completeness.Advantages•Monday - Friday 8AM-5PM•Salary $21/hrWe are currently looking for an administrative support for a sick leave replacement for 3-6 months. This person will work closely with members of the marketing team and will beresponsible to support internal projects related to product content management. You will collaborate with project stakeholders to acquire, store &; manage product attributes while maintaining a strong focus on accuracy and completeness.Advantages•Monday - Friday 8AM-5PM•Salary $21/hr
- We are seeking a compassionate and detail-oriented Patient Support Specialist to join our dynamic call center team. In this role, you will be the first point of contact for patients, assisting with inquiries, resolving issues, and providing exceptional support for their healthcare needs. If you have a passion for helping others and a background in healthcare, this is the perfect opportunity for you!AdvantagesCompetitive salary and comprehensive benefits paWe are seeking a compassionate and detail-oriented Patient Support Specialist to join our dynamic call center team. In this role, you will be the first point of contact for patients, assisting with inquiries, resolving issues, and providing exceptional support for their healthcare needs. If you have a passion for helping others and a background in healthcare, this is the perfect opportunity for you!AdvantagesCompetitive salary and comprehensive benefits pa
- Are you passionate about the textile industry and the fashion world? Do you enjoy solving technical problems and providing solutions? Do you have experience in Level 1 technical support?We are currently seeking a BILINGUAL Technical Support Advisor with experience in user assistance. If you're looking for a long-term hybrid position, we want to hear from you!Position: Level 1 Technical Support AdvisorSalary: $50.000 / $60.000 annual salarySchedule: AvailabAre you passionate about the textile industry and the fashion world? Do you enjoy solving technical problems and providing solutions? Do you have experience in Level 1 technical support?We are currently seeking a BILINGUAL Technical Support Advisor with experience in user assistance. If you're looking for a long-term hybrid position, we want to hear from you!Position: Level 1 Technical Support AdvisorSalary: $50.000 / $60.000 annual salarySchedule: Availab
- Our client in Dollard Des Ormeaux is currently looking for an administrative assistant for there after sales support division. The role of the after sales representative is to provide excellent service to our customers and to support our customers in the following areas our in-house team. He or she will be responsible for all follow-ups of deliveries from our suppliers to our customers.AdvantagesMonday - Friday 8:00AM-4:30PM or 8:30AM-5PMSalary $50,000-$65Our client in Dollard Des Ormeaux is currently looking for an administrative assistant for there after sales support division. The role of the after sales representative is to provide excellent service to our customers and to support our customers in the following areas our in-house team. He or she will be responsible for all follow-ups of deliveries from our suppliers to our customers.AdvantagesMonday - Friday 8:00AM-4:30PM or 8:30AM-5PMSalary $50,000-$65
- Are you a Service Desk / Deskside Support Specialist looking for a new opportunity?Are you looking for a new contract opportunity?We are pleased to offer you a new contract opportunity for you to consider: Service Desk / Deskside Support Specialist-Start: ASAP-Estimated length: 12 months-Location: Winnipeg-Onsite roleAdvantages· You will have an opportunity to work with a leading employer in the local market.· Potential for contract extension and conversiAre you a Service Desk / Deskside Support Specialist looking for a new opportunity?Are you looking for a new contract opportunity?We are pleased to offer you a new contract opportunity for you to consider: Service Desk / Deskside Support Specialist-Start: ASAP-Estimated length: 12 months-Location: Winnipeg-Onsite roleAdvantages· You will have an opportunity to work with a leading employer in the local market.· Potential for contract extension and conversi
- Our client in Dollard Des Ormeaux is currently looking for an administrative assistant for there after sales support division. The role of the after sales representative is to provide excellent service to our customers and to support our customers in the following areas our in-house team. He or she will be responsible for all follow-ups of deliveries from our suppliers to our customers.AdvantagesMonday - Friday 8:00AM-4:30PM or 8:30AM-5PMSalary $50,000-$65Our client in Dollard Des Ormeaux is currently looking for an administrative assistant for there after sales support division. The role of the after sales representative is to provide excellent service to our customers and to support our customers in the following areas our in-house team. He or she will be responsible for all follow-ups of deliveries from our suppliers to our customers.AdvantagesMonday - Friday 8:00AM-4:30PM or 8:30AM-5PMSalary $50,000-$65
- Patient Support Program Lead or Supervisor - Future Opportunities - CanadaJOIN OUR TALENT POOL OF PATIENT SUPPORT PROGRAM (PSP) / PATIENT SUPPORT SPECIALIST (PSS) LEADERSHIP PROFESSIONALS!Are you an experienced PSP Program Caseworker, Patient Support Specialist, Reimbursement Specialist, Program Coordinator or related, with demonstrated leadership capabilities, and experience managing people and pharmaceutical PSP processes? Are you looking for exciting nePatient Support Program Lead or Supervisor - Future Opportunities - CanadaJOIN OUR TALENT POOL OF PATIENT SUPPORT PROGRAM (PSP) / PATIENT SUPPORT SPECIALIST (PSS) LEADERSHIP PROFESSIONALS!Are you an experienced PSP Program Caseworker, Patient Support Specialist, Reimbursement Specialist, Program Coordinator or related, with demonstrated leadership capabilities, and experience managing people and pharmaceutical PSP processes? Are you looking for exciting ne
- Our client seeks a highly experienced Senior UX Designer with over 8 years of expertise in digital transformation for large-scale online systems. The successful candidate will lead the design and development of user-centric web solutions, including a public-facing website and an intranet site for judicial users. Collaborating with stakeholders and project teams, you will play a key role in creating intuitive and accessible digital experiences that meet orgOur client seeks a highly experienced Senior UX Designer with over 8 years of expertise in digital transformation for large-scale online systems. The successful candidate will lead the design and development of user-centric web solutions, including a public-facing website and an intranet site for judicial users. Collaborating with stakeholders and project teams, you will play a key role in creating intuitive and accessible digital experiences that meet org
- This leader in Industrial Product Manufacturing located in Quebec City is looking for a IT Technician - Support and MaintenanceAdditional information:Contract Contract duration : 3 months non-renewable.Start date : October 2024Hours : (37.5h/week) 5 days in officeTechnology equipment providedAdvantagesTBD...................................................................................ResponsibilitiesHere are the responsibilities of this IT Technician - MThis leader in Industrial Product Manufacturing located in Quebec City is looking for a IT Technician - Support and MaintenanceAdditional information:Contract Contract duration : 3 months non-renewable.Start date : October 2024Hours : (37.5h/week) 5 days in officeTechnology equipment providedAdvantagesTBD...................................................................................ResponsibilitiesHere are the responsibilities of this IT Technician - M
- Our client seeks an experienced Specialized IT Consultant to lead and manage digital transformation initiatives for public-facing and internal systems. The role involves project leadership, process design, business analysis, and technical coordination to support the successful delivery of innovative solutions in a hybrid working environment.Advantages- Competitive salary and benefits package.- Work on exciting public-sector projects with real-world impact.Our client seeks an experienced Specialized IT Consultant to lead and manage digital transformation initiatives for public-facing and internal systems. The role involves project leadership, process design, business analysis, and technical coordination to support the successful delivery of innovative solutions in a hybrid working environment.Advantages- Competitive salary and benefits package.- Work on exciting public-sector projects with real-world impact.
- #hiringnow Admin & Copay, Reimbursement, Patient Support, Healthcare Support, Caseworker in all over the Canada !We are seeking dedicated and detail-oriented Pharmaceutical Professionals to join our team. The ideal candidates will have experience in administrative support, patient assistance, healthcare coordination, and reimbursement processes within the pharmaceutical industry. These roles are essential in providing high-quality patient care, ensuring s#hiringnow Admin & Copay, Reimbursement, Patient Support, Healthcare Support, Caseworker in all over the Canada !We are seeking dedicated and detail-oriented Pharmaceutical Professionals to join our team. The ideal candidates will have experience in administrative support, patient assistance, healthcare coordination, and reimbursement processes within the pharmaceutical industry. These roles are essential in providing high-quality patient care, ensuring s
- The Pipe Integrity Team in the Safety & Technical Services Department is seeking an experienced, focused and motivated engineer to join our team. In this role you will support TC Energy’s pipeline integrity management program by performing engineering assessments and developing integrity program standards and procedures to protect our pipelines.What you’ll do:• Perform pipe integrity related technical assessments• Gather and analyze data in support of perThe Pipe Integrity Team in the Safety & Technical Services Department is seeking an experienced, focused and motivated engineer to join our team. In this role you will support TC Energy’s pipeline integrity management program by performing engineering assessments and developing integrity program standards and procedures to protect our pipelines.What you’ll do:• Perform pipe integrity related technical assessments• Gather and analyze data in support of per
30 of 1883 jobs seen
about technical support jobs
You're incredibly tech savvy. You can diagnose technical problems and propose solutions on the spot. You're also an excellent communicator, as you must often talk people through solving issues, sometimes without seeing the situation first hand.
As a technical support professional, some of your duties may include installing and configuring computer systems, diagnosing failures, and solving problems by phone, online, or in person, although you don’t typically repair hardware. If you work at your company's IT support desk, you also monitor and maintain the computer systems and business networks your employer depends on. You may also train your colleagues on how to use your company's software or applications.
what technical support jobs entail
Most help desk and technical support jobs require you to work part time or full time in an office, although you can work in a branch of the company or in another location. You may provide internal employees or external customers with technical support, depending on the structure of your company.
help desk vs technical support
Technical support jobs often are often ranked on a scale of 1 to 3 depending on the level of skill and experience required, with level 3 being the most advanced.
Help desk jobs are typically considered a level 1 technical support job. Level 1 professionals are the first line of defense to help customers or colleagues when they expertise technical issues. Help desk typically handles reoccurring problems and other issues that can be solved easily. Level 1 technical support can also include phone technical support. Help desk jobs are often considered entry-level and may require little to no formal training, depending on your employer. Often on the job training is provided.
Level 2 and 3 jobs field more complicated issues that can't be handled by level 1 technical support or help desk. Professionals at this level are often more specialized as well. For instance, they may specialize in networks or databases.
your day to day tasks
As a technical support professional, you day to day tasks will include things such as:
- installing and configuring computer systems and applications
- monitoring and maintaining computer systems and networks
- diagnosing technical issues and providing solutions
- problem-solving over the phone, internet, or in person
- creating procedural documentation and reporting as needed
- supporting the roll-out of new applications
- setting up new user accounts, including password resets
- testing and evaluating new technology
- providing technical support to clients, customers or colleagues
what you bring to the table
In technical support jobs, proficiency with technology is a must. Also important is a solid understanding of the business you work for and the software, programs, applications or systems you're providing support for. Some core technical proficiencies required for technical support jobs include:
- database management including SQL and Oracle
- operating systems like UNIX, Solaris, Windows & Mac
- skill with wireless and mobile devices
- excellent communication skills
- commitment to serving customers
- diagnostic and troubleshooting skills
- problem-solving skills
- ability to work under pressure
training and certifications
The technical support jobs available to you increase with a university or college degree in computer science, IT, or a related field. That said, you may find some entry-level IT support jobs require little to no technical experience.
Obtaining industry training and certifications will also increase your odds of finding a job. Depending on the industry you work in, familiarity with native software and platforms may help set you apart from other candidates. Most employers will also provide on-the-job training to ensure you're familiar with their systems and processes and able to perform your job to the best of your ability.