Service technicians are skilled professionals who work in the field diagnosing issues and making repairs. Your job requires you to travel to other businesses and residential homes on service calls. You will be responsible for everything from simple product installations to more complex troubleshooting. Your role not only requires you to have technical expertise, but you will also play an important customer service role when representing your employer.
Service technicians spend most of their time offsite. You will also spend time at the office getting required supplies, hardware, and tools to do your job. You are typically assigned service calls to fulfill during your shift. You could be required to work days, evenings, weekends, or be on call occasionally.
Service technicians typically work in the role for a number of years to build up their experience. Over time you can specialize in a particular area, move into a supervisor role, or take on more senior roles within your organization.
Service technicians working in the Mississauga region can make over $80,000 per year on average. At the top end, you can make more than $100,000 per year. Here’s a breakdown of the salary scale for this position.
annual: $82,000
monthly: $6,833
weekly: $1,577
hourly: $39.42
lowest salary: $60,700 annually
average salary: $82,000 annually
highest salary: $105,000 annually
junior salary: $60,700-$79,400 annually
intermediate salary: $70,200-$92,600 annually
senior salary: $80,500-$105,100 annually
Regardless of the type of service technician role you occupy, there are certain common tasks and responsibilities that will be part of the job:
When you hear about service technician jobs, it can mean many different types of jobs. You can find service technician jobs in telecommunications, automotive, computers, property security and many other technology based fields. There is a vast array of companies you can work for in this field.
Service technicians need to have a strong combination of technical and soft skills. You need to understand how technical systems and products work while also providing great service to your customers. Here are the top skills you will need to be successful:
Entry level service technician positions typically require a high school diploma. Depending on your field, you may require a college diploma or technical schooling. It’s common for technicians to acquire certification for more senior roles.