Receptionists are often the first person people see when they enter an office. It is vital for a receptionist to create a great first impression and experience for customers and clients. You will not only greet visitors and direct them, you will also interact with people over the phone, via email, and social media. Successful receptionists are great communicators, have strong interpersonal skills and provide good customer services.
Receptionists work in an office. You will commonly work Monday to Friday, 9 to 5. Some employers may require you to work outside these hours if they have extended operating hours. You will spend your day using a computer to schedule meetings and provide administrative support. Specific tasks will be assigned by an office manager or designated supervisor.
Experienced receptionists often move up within their organization to related administrative positions. Roles include administrative assistant, office coordinator, or executive assistant. Some also move into customer service positions.
The average salary for a receptionist working in the Greater Toronto Area is about $40,000 per year. As you gain more experience, you can command a higher salary. Here is a breakdown of salary based on your level of experience:
annual: $39,600
monthly: $3,300
weekly: $825
hourly: $20.63
lowest salary: $34,100 per year
average salary: $39,600 per year
highest salary: $48,000 per year
junior salary: $34,100-$39,800 per year
intermediate salary: $36,500-$42,700 per year
senior salary: $38,900-$48,000 per year
Receptionists do a lot more than greet and welcome guests. You play an important service and administrative role for the company. This requires you to complete these duties:
Receptionists working in Toronto can find work with a variety of organizations. Some of the most common employers include government agencies, schools, office buildings, finance and corporate offices, hospitals, and health provider offices.
Receptionists need to have people skills. You need to communicate well and enjoy interacting with others. Here are some of the skills that will help you be successful in this job:
Most receptionist jobs require you to have a high school diploma. College or vocational courses related to office management and administration are an asset. Preference is given to candidates with previous experience as a receptionist or other similar roles.