Receptionists work on the front lines of a business. They are often the first person a customer or vendor interacts with. People in receptionist roles need to have strong customer service and communication skills. You need to be well-organized and successfully assist visitors, schedule appointments and handle other tasks as needed. It is a good career choice for individuals who like to work with people.
Receptionists work in an office setting. You will typically work 9-5, Monday to Friday, full-time. However, some roles can be part-time with varying hours. You’ll interact with customers in person and over the phone. You will use the computer to complete administrative tasks.
Your responsibilities will be assigned by an office manager or designated supervisor.
The experience you gain as a receptionist can prepare you for other related roles in administration such as administrative assistant, office coordinator, and executive assistant. Working in customer service is also an option.
Your level of experience will have a direct impact on your earning potential. The average salary is just over $37,000 per year. As you gain more experience, you can make more money.
annual: $37,300
monthly: $3,108
weekly: $777
hourly: $19.43
lowest salary: $32,400 per year
average salary: $37,300 per year
highest salary: $42,900 per year
junior salary: $32,400-$37,700 per year
intermediate salary: $34,600-$40,300 per year
senior salary: $36,800-$42,900 per year
Receptionists are tasked with running the reception area of a company. You will handle incoming calls, greet guests, and coordinate appointments. Your main responsibilities include:
All types of businesses require a receptionist as part of their team. Common organizations to look for positions include government agencies, schools, office buildings, corporate offices, hospitals, and health provider offices.
Receptionists need a diverse skill set. You need to be able to work well with people, communicate clearly, and keep the office well-organized. Here are the top skills employers desire:
Receptionist roles typically require you to have previous work experience in a similar role and a high school diploma. Some employers may require some college or vocational school courses.