- Do You Have a Knack for Streamlining IT Workflows & Authoring Great Technical Documentation? Are you fluently Bilingual (English & French) with strong technical writing and analytical skills? Do you want to shape helpdesk standard operating procedures (SOPs) and knowledge bases for a major federal department? We are seeking a Helpdesk Process Optimization & Documentation Specialist to join an enterprise IT service organization in downtown Ottawa. In thisDo You Have a Knack for Streamlining IT Workflows & Authoring Great Technical Documentation? Are you fluently Bilingual (English & French) with strong technical writing and analytical skills? Do you want to shape helpdesk standard operating procedures (SOPs) and knowledge bases for a major federal department? We are seeking a Helpdesk Process Optimization & Documentation Specialist to join an enterprise IT service organization in downtown Ottawa. In this
- Technical Support Analyst (French Speaking)Victoria, BC (3 days on-site)About the ClientOur client is a leading Software-as-a-Service (SaaS) provider for the general insurance sector. As an established global firm, they have grown exponentially over the past two decades. Today, their solutions power businesses for tens of thousands of users across dozens of countries, managing billions of dollars in transactions annually. By working closely with brokers, iTechnical Support Analyst (French Speaking)Victoria, BC (3 days on-site)About the ClientOur client is a leading Software-as-a-Service (SaaS) provider for the general insurance sector. As an established global firm, they have grown exponentially over the past two decades. Today, their solutions power businesses for tens of thousands of users across dozens of countries, managing billions of dollars in transactions annually. By working closely with brokers, i
