21 jobs found for Dispatcher in Montréal, Québec

all about dispatcher jobs in montreal.

A dispatcher is responsible for taking calls and transferring them to the appropriate source. Depending on the company, it could be receiving emergency and non-emergency calls. You are responsible for relaying calls and dispatching teams. You will input data into the system, monitor routes, and provide assistance to the caller as required. Dispatchers need to be cool under pressure and have excellent communications and interpersonal skills. Experience as a dispatcher can lead to roles in many other areas.

what do dispatcher jobs entail?

Dispatchers typically work in a call center environment. Depending on the company you could work in the office or remotely from home. Dispatcher shift could be up to 12 hours. Shifts could be scheduled around the clock and you may be required to be on-call occasionally. You will report to the dispatch lead or call center manager.

what are future career paths for dispatchers in montreal?

The next step in your career largely depends on the type of dispatch work you do. Potential roles include transportation operations management, emergency operations or fleet manager. More advanced call center positions are also a possibility.

what are other cities dispatchers can work in?

• Delta
• Mississauga

discover our most recent dispatcher jobs

what is the average salary for dispatchers in montreal?

How much you make as a dispatcher in Montreal can vary from as low as $38,000 for entry-level roles to about $60,000 per year. Here is a breakdown of your salary based on your level of experience as a dispatcher:

average dispatcher salaries in montreal

annual: $44,500 per year
monthly: $3,708
weekly: $927
hourly: $23.18

lowest salary: $38,000 per year
average salary: $44,500 per year
highest salary: $60,000 per year

junior salary: $38,000-$43,900 per year
intermediate salary: $40,800-$47,700 per year
senior salary: $45,800-$60,000 per year

discover our most recent dispatcher jobs

what are dispatchers responsible for?

Dispatchers have an important responsibility. You need to provide support and make accurate decisions in high-pressure situations. Here are the main duties that comprise your role:

• Receive emergency and non-emergency calls
• Maintaining a calm and welcoming demeanour
• Taking accurate call notes
• Dispatching response teams
• Providing information about the best routes to take
• Keeping callers and the dispatch team up to date
• Track response vehicles
• Prioritizing calls based on urgency
• Troubleshoot issues as they arise
• Maintain call and activity logs

where do dispatchers typically work in montreal?

Dispatchers usually work in the transportation, shipping or emergency service industry (police, fire, EMS). You can also find roles with delivery providers, transportation companies and trucking fleets.

discover our most recent dispatcher jobs

what skills do dispatchers need in montreal?

To work as a dispatcher, you need to be an excellent communicator. You must work well under pressure. Here are the top skills and abilities employers are seeking:

• Excellent communication skills
• You have very good multitasking abilities
• You follow all regulations and procedures
• You can remain calm during stressful situations
• Data entry and experience with databases, CRMs
• You are a good listener
• Strong critical thinking and good judgement

what training and certifications do dispatchers need in montreal?

Entry-level dispatcher positions require you to have a high school diploma. More advanced positions will require formal training and experience in dispatch or related positions. Some roles require provincial certification.

discover our most recent dispatcher jobs