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all about dispatcher jobs in mississauga.
Dispatchers play an essential role in helping people in emergency and non-emergency roles. As part of your job, you will field calls as they come into the switchboard or phone system. You will record the information provided and assign the appropriate course of action, such as dispatching a response team. You’ll provide customer service, help assign routes, and stay in contact with all parties. You’ll need to be a great communicator and operate well in high-stress situations.
what do dispatcher jobs entail?
Dispatchers work in an office or call center. There is also the possibility you could work remotely. It is common for you to work shifts, sometimes up to 12 hours. Depending on operations you could work days, evenings, nights, or weekends. You will report to the dispatch manager.
what are future career paths for dispatchers in mississauga?
Dispatchers develop skills that prepare them for many customer service and call center positions. Potential roles in dispatch include transportation operations management, emergency operations or fleet manager.
what are other cities dispatchers can work in?
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what is the average salary for dispatchers in mississauga?
Dispatchers working in the Mississauga area make anywhere from $39,000 to over $53,000 per year. How much you make is based on your years of experience in the role. Here is a breakdown of salary expectations for dispatchers:
average dispatcher salaries in mississauga
annual: $46,000
monthly: $3,833
weekly: $958
hourly: $23.95
lowest salary: $39,200 per year
average salary: $46,000
highest salary: $53,100 per year
junior salary: $39,200-$45,600 per year
intermediate salary: $42,500-$49,500 per year
senior salary: $45,600-$53,100 per year
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what are dispatchers responsible for?
Dispatchers play a vital role in helping people and ensuring operations run as smoothly as possible. You need to make quick and accurate decisions. Here are your main responsibilities and daily tasks as a dispatcher:
- Receive incoming emergency and non-emergency calls
- Dispatching response teams
- Assigning routes
- Keeping callers and the dispatch team up to date
- Track response vehicles
- Prioritizing calls based on urgency
- Troubleshoot issues
- Maintain call and activity logs
where do dispatchers typically work in mississauga?
Dispatchers can work for many different types of organizations. Health care and emergency services (police, fire, EMS) top the list. It is also common for dispatchers to work for delivery services, tow companies, truck fleets, taxis and limousines, and transportation companies.
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what skills do dispatchers need in mississauga?
Dispatchers work well in high-pressure situations. You know how to talk to people and what to say to keep them calm in stressful situations. You’ll need these skills to have success in this type of job:
- Excellent verbal and written communication skills
- You can multitask
- You are calm and empathetic
- You follow all regulations and procedures
- Good typing and data entry abilities
- Experience with databases, dialers, and CRMs
- You are an active listener
- Strong critical thinking
- Excellent judgement
what training and certifications do dispatchers need in mississauga?
To work as a dispatcher you will need to have a high school diploma. Previous experience in dispatch or similar roles is preferred. You will receive training from the employer. Certification may be required for dispatcher jobs in emergency services.