- Are you a Senior Customer Service Rep Bilingual looking for a new opportunity?Are you looking for a new contract opportunity?We are pleased to offer you a new contract opportunity for you to consider: Senior Customer Service Rep Bilingual-Start: ASAP-Estimated length: 6 months-Location: Montréal-Remote work from home with 2 days a month in office attendance required preset in calendarAdvantagesYou will have an opportunity to work with a leading employer iAre you a Senior Customer Service Rep Bilingual looking for a new opportunity?Are you looking for a new contract opportunity?We are pleased to offer you a new contract opportunity for you to consider: Senior Customer Service Rep Bilingual-Start: ASAP-Estimated length: 6 months-Location: Montréal-Remote work from home with 2 days a month in office attendance required preset in calendarAdvantagesYou will have an opportunity to work with a leading employer i
- POSITION SUMMARYReporting directly to the IT Service Manager, the IT Support Analyst is a critical function to providing support to ourend users in the field. This position is focused on customer service and the management of our ticketing system(ServiceNow) to resolve issues quickly. This role also will include ticket analysis, escalation, technical support.POSITION DETAILSRole: IT Support AnalystLOCATION: On-site at Montréal (Québec)POSITION TYPE: TemporPOSITION SUMMARYReporting directly to the IT Service Manager, the IT Support Analyst is a critical function to providing support to ourend users in the field. This position is focused on customer service and the management of our ticketing system(ServiceNow) to resolve issues quickly. This role also will include ticket analysis, escalation, technical support.POSITION DETAILSRole: IT Support AnalystLOCATION: On-site at Montréal (Québec)POSITION TYPE: Tempor
- Mandate and project:Our team delivers brilliant service by supporting our internal business stakeholders for complex technical issues that may arise in relation to our VoIP contact centre operations, telephony tools and reports. As a Senior Scripter / Programmer, you will engage and provide support to all Canadian Contact Centre operations within our Home-Auto, Claims, Lifestyle and Group Benefit teams. You will provide support to these respective busineMandate and project:Our team delivers brilliant service by supporting our internal business stakeholders for complex technical issues that may arise in relation to our VoIP contact centre operations, telephony tools and reports. As a Senior Scripter / Programmer, you will engage and provide support to all Canadian Contact Centre operations within our Home-Auto, Claims, Lifestyle and Group Benefit teams. You will provide support to these respective busine
