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all about customer service representative jobs in salaberry-de-valleyfield.
Customer service representative roles can vary greatly based on your employer and expectations from your customer base. Generally, most jobs require you to answer calls and emails, assist customers with purchases, field complaints and direct customers to the right people internally for assistance. Jobs can range from entry-level to senior management. Being great with people and having excellent communication skills are a must. Experience as a customer service rep can prepare you for more advanced roles in customer service.
what do customer service representative jobs entail?
Customer service representatives can work in many settings. While working in an office or call center is most common, you can also work in customer-facing entry-level, remote, or virtual positions. Jobs can be full-time or part-time and hours can vary. Days, evenings, and weekends are common.
what are future career paths for customer service representatives in salaberry-de-valleyfield?
Working in customer service prepares you for a variety of career paths. You can work toward a more senior or specialized role in service. You can focus your efforts to get into customer service management. Or you can use your experience to get a role in related positions in sales and marketing.
what are other cities customer service representatives can work in?
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what is the average salary for customer service representatives in salaberry-de-valleyfield?
The salary range for customer service representatives in Salaberry-de-Valleyfield is $35,000 to $45,000. Here is an overview of salary expectations based on your level of experience:
average customer service representative salaries in salaberry-de-valleyfield
annual: $40,000
monthly: $3,333
weekly: $833
hourly: $20.83
lowest salary: $35,000 per year
average salary: $40,000 per year
highest salary: $45,800 per year
junior salary: $35,000-$39,000 per year
intermediate salary: $37,200-$42,500 per year
senior salary: $40,000-45,800 per year
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what are customer service representatives responsible for?
While your specific responsibilities will change based on your employer, there is a core list of duties you will find with most customer service representative jobs. They include:
- Receiving and making customer service calls
- Resolving customer complaints and escalating issues as required
- Updating customer files
- Basic data entry
- Opening new customer accounts
- Upselling products and services
- Build relationships with customers
- Informing customers about upcoming sales and promotions
where do customer service representatives typically work in salaberry-de-valleyfield?
Customer service representatives have a great advantage when it comes to looking for jobs. There are positions open in virtually every type of company and industry. All companies need good customer service representatives.
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what skills do customer service representatives need in salaberry-de-valleyfield?
Customer service representatives need to be good with people. You need strong interpersonal skills and have a willingness to help others. Here are the top skills you’ll need for a customer service rep job:
- Experience with call center phone systems and CRM systems
- Excellent verbal and written communications
- Strong time management and organization skills
- Conflict resolution
- Patience
- Negotiation skills
- You work well under pressure
what training and certifications do customer service representatives need in salaberry-de-valleyfield?
An entry level customer service job requires you to have a high school education. More senior roles may require a college diploma and other training. Previous customer service experience is preferred.