- Step into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto. Embrace a hybrid role where you can seamlessly work from the office and your home, making a difference for our esteemed Financial client.Position: Bilingual Customer Service RepresentativeShift: Hybrid (Mandatory 2 days in office - Wed and Thursday)Salary: Competitive salary of $27.00 per hourLocation: TorontoIndustry: FinancialAdvantages-Secure full-timeStep into the world of finance as a Bilingual Customer Service Representative in the heart of Toronto. Embrace a hybrid role where you can seamlessly work from the office and your home, making a difference for our esteemed Financial client.Position: Bilingual Customer Service RepresentativeShift: Hybrid (Mandatory 2 days in office - Wed and Thursday)Salary: Competitive salary of $27.00 per hourLocation: TorontoIndustry: FinancialAdvantages-Secure full-time
- Are you interested in working with a renowned insurance company? Do you have a strong interest in developing your experience and skills in customer service? Are you bilingual (English/French)? Look no further as we have an amazing opportunity for you as the next Bilingual Customer Service Representative for our client in the insurance field.This opportunity is more than just a job, it's a unique environment where your potential can reach new heights and whAre you interested in working with a renowned insurance company? Do you have a strong interest in developing your experience and skills in customer service? Are you bilingual (English/French)? Look no further as we have an amazing opportunity for you as the next Bilingual Customer Service Representative for our client in the insurance field.This opportunity is more than just a job, it's a unique environment where your potential can reach new heights and wh
- Looking for a new job that can help you enhance your customer service skills and learn new ones simultaneously? Do you love interacting with different people and assisting them? We seek skilled and enthusiastic customer service representatives who can work from home and provide outstanding support to our members.As a Bilingual (English/French) Customer Service Representative, you will be responsible for answering inbound calls regarding various internationLooking for a new job that can help you enhance your customer service skills and learn new ones simultaneously? Do you love interacting with different people and assisting them? We seek skilled and enthusiastic customer service representatives who can work from home and provide outstanding support to our members.As a Bilingual (English/French) Customer Service Representative, you will be responsible for answering inbound calls regarding various internation
- Do you enjoy working hybrid? Are you fluently bilingual English and French? How about working for a financial company? Are you looking for an opportunity to increase your knowledge in the finance world?We are looking to hire the right person to join an amazing team as a full time customer service representative. We are looking for someone who is ready to take the next step in their career. Are you that Person?Position: Bilingual Advisor Service center reprDo you enjoy working hybrid? Are you fluently bilingual English and French? How about working for a financial company? Are you looking for an opportunity to increase your knowledge in the finance world?We are looking to hire the right person to join an amazing team as a full time customer service representative. We are looking for someone who is ready to take the next step in their career. Are you that Person?Position: Bilingual Advisor Service center repr
- Do you have a passion for customer service and are fluently bilingual in English and French? Are you able to remain calm in a crisis? Have you been looking for a job where you can make a meaningful difference in people's lives?Then we have the job for YOU!A well-established benefits company in Etobicoke is looking for Bilingual Customer Care Representatives to join their team. In this role you will be supporting a mental-health line over phone, chat and emDo you have a passion for customer service and are fluently bilingual in English and French? Are you able to remain calm in a crisis? Have you been looking for a job where you can make a meaningful difference in people's lives?Then we have the job for YOU!A well-established benefits company in Etobicoke is looking for Bilingual Customer Care Representatives to join their team. In this role you will be supporting a mental-health line over phone, chat and em
- Do you have a passion for customer service and are fluently bilingual in English and French? Are you able to remain calm in a crisis? Have you been looking for a job where you can make a meaningful difference in people's lives?Then we have the job for YOU!A well-established benefits company in Etobicoke is looking for Bilingual Customer Care Representatives to join their team. In this role you will be supporting a mental-health line over phone, chat and emDo you have a passion for customer service and are fluently bilingual in English and French? Are you able to remain calm in a crisis? Have you been looking for a job where you can make a meaningful difference in people's lives?Then we have the job for YOU!A well-established benefits company in Etobicoke is looking for Bilingual Customer Care Representatives to join their team. In this role you will be supporting a mental-health line over phone, chat and em
- Do you have a passion for customer service and are fluently bilingual in English and French? Are you able to remain calm in a crisis? Have you been looking for a job where you can make a meaningful difference in people's lives?Then we have the job for YOU!A well-established benefits company in Etobicoke is looking for Bilingual Customer Care Representatives to join their team. In this role you will be supporting a mental-health line over phone, chat and emDo you have a passion for customer service and are fluently bilingual in English and French? Are you able to remain calm in a crisis? Have you been looking for a job where you can make a meaningful difference in people's lives?Then we have the job for YOU!A well-established benefits company in Etobicoke is looking for Bilingual Customer Care Representatives to join their team. In this role you will be supporting a mental-health line over phone, chat and em
- Do you have a passion for customer service? Do you enjoy problem-solving? Are you interested in working in benefits? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a benefits company in the Etobicoke area. This is a remote ongoing contract starting on Saturday November 9th.You will play a vital role in assisting clients with navigating a platform and understanding their employee structure. ThisDo you have a passion for customer service? Do you enjoy problem-solving? Are you interested in working in benefits? Then we have the job for YOU!Randstad is looking for a Bilingual Customer Service Representative to work for a benefits company in the Etobicoke area. This is a remote ongoing contract starting on Saturday November 9th.You will play a vital role in assisting clients with navigating a platform and understanding their employee structure. This
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all about customer service representative jobs in toronto.
Customer service representatives play a very important role in ensuring people are satisfied in dealing with their organization. You need to be a strong communicator and have excellent interpersonal skills to handle interactions, complaints, and requests. Your primary objective is the help customers. This could mean many different things. It could be answering a simple question, sending them a link to a page on the company website, or escalating a complaint. You need to be patient, work well under pressure and enjoy working with the public.
what do customer service representative jobs entail?
Customer service rep roles can vary based on the company. Some are customer-facing, while others are over the phone, online, remote, or virtual. Positions can be full-time or part-time. Day, evening, and weekend shifts are common. You will be assigned a specific direction by the customer service manager.
what are future career paths for customer service representatives in toronto?
Experienced and successful customer service representatives have options. It’s common for them to move into more senior or specialized roles in customer service. Over time you can move up to customer service manager or team lead.
what are other cities customer service representatives can work in?
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what is the average salary for customer service representatives in toronto?
Customer service representatives working in the Greater Toronto Area can expect an average annual salary of about $45,000. Depending on your experience you can make anywhere from $38,000 to $51,000.
average customer service representative salaries in toronto
annual: $44,700
monthly: $3,725
weekly: $931
hourly: $23.28
lowest salary: $38,400 per year
average salary: $44,700 per year
highest salary: $50,500 per year
junior salary: $38,400-$42,500 per year
intermediate salary: $41,500-$47,900 per year
senior salary: $42,500-$50,500 per year
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what are customer service representatives responsible for?
Your main responsibility as a customer service representative is to help customers. Here are the main tasks that will help you ensure customer satisfaction:
- Receiving service calls
- Following up with customer inquiries
- Resolving customer complaints
- Escalating issues
- Updating customer files
- Helping to troubleshoot customer problems
- Opening new customer accounts
- Recommending products and services
- Build relationships with customers
- Informing customers about upcoming sales and promotions
where do customer service representatives typically work in toronto?
The beauty of customer service representative roles is they are available for all types of companies across most industries. You have a lot of options, especially in the Toronto area.
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what skills do customer service representatives need in toronto?
Customer service representatives require a diverse skill set that is focused on helping the customer. The top skills you will need for this job include:
- Experience with call center dialers and CRMs
- Excellent verbal and written communications
- Professional demeanour
- Strong time management
- Good organization skills
- Good conflict resolution abilities
- You work well under pressure
what training and certifications do customer service representatives need in toronto?
Customer service representatives require you to have a high school diploma. Previous experience is preferred. Additional education could be required for more advanced customer service rep positions.