- Do you enjoy providing exceptional customer service and supporting a sales team? Are you bilingual in French and English? If so, we have a great opportunity for you!Randstad is currently recruiting for a French Bilingual Customer Service and Sales position for a well-known, established pharmaceutical company in Oakville.Type: Temp to permHours: Full-time Monday to Friday 9:30-6:00pmSalary: $24/hrLocation: Oakville (QEW & 403)Hybrid - Mondays and Fridays WDo you enjoy providing exceptional customer service and supporting a sales team? Are you bilingual in French and English? If so, we have a great opportunity for you!Randstad is currently recruiting for a French Bilingual Customer Service and Sales position for a well-known, established pharmaceutical company in Oakville.Type: Temp to permHours: Full-time Monday to Friday 9:30-6:00pmSalary: $24/hrLocation: Oakville (QEW & 403)Hybrid - Mondays and Fridays W
Customer service representative jobs in other cities in Ontario
all about customer service representative jobs in burlington.
Customer service representatives are the first line of support for customers. Your role is to assist customers with their inquiries, answer questions, help them process orders, and resolve issues. You need to have empathy, and be an excellent communicator. Success in this role can set you up for more senior roles in customer service or related roles in sales and marketing.
what do customer service representative jobs entail?
Customer service representatives work during company operating hours. You will spend your day working on the computer or on the phone. Some roles are customer-facing positions, such as retail roles. Remote customer service roles are increasingly common. Answering service calls over the phone, online or chatting on social media or the company website make it possible to work from home.
what are future career paths for customer service representatives in burlington?
Customer service representative roles are the first of a series of jobs in this field. Once you gain enough experience, you can get promoted to jobs such as customer service specialist, product expert, and team leader. Over time you can get promoted to service manager, customer experience manager, or even work in a director role.
what are other cities customer service representatives can work in?
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what is the average salary for customer service representatives in burlington?
Customer service representative salaries can vary based on the type of role and industry. You can expect to make between $36,000 and $50,000 per year. Here’s a breakdown of the salary scale for workers in Burlington:
average customer service representative salaries in burlington
annual: $39,700
monthly: $3,052
weekly: $763
hourly: $19.23
lowest salary: $36,100 per year
average salary: $39,700 per year
highest salary: $49,800 per year
junior salary: $36,100-$42,600 per year
intermediate salary: $39,200-$46,300 per year
senior salary: $42,200-$49,800 per year
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what are customer service representatives responsible for?
Customer service representatives have an important responsibility. You are the first contact for customers and it is vital you create a good customer experience. Here are some of the tasks that are part of your job:
- Taking inbound customer calls
- Responding to customer emails and chatting with customers online
- Assisting customers with orders
- Resolving customer complaints and issues
- Escalating customer issues to the appropriate department or person internally
- Providing customers with information for how to use products
- Entering customer information in a CRM
- Creating a positive customer experience
where do customer service representatives typically work in burlington?
Customer service representatives work for almost every type of company in all industries. The most commonly associated jobs include working in retail, for mobile phone or internet providers, insurance and financial institutions, technology companies and other organizations that offer consumer goods to the general public.
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what skills do customer service representatives need in burlington?
To be a successful customer service representative you need a combination of hard and soft skills. Successful reps have these skills:
- Empathy and compassion
- The ability to stay calm when customers file complaints
- Good computer skills (CRM, Microsoft Office)
- Excellent communication skills
- Time management and organization skills
- You work well in high pressure situations
- A desire to help others
what training and certifications do customer service representatives need in burlington?
The level of education you require depends on the type of service job. Generally, you will require a high school diploma, with college or university education being preferred. Employers desire candidates with previous customer service experience.