There were approximately 25,000 call centre jobs in Montreal last year, up 1.6% from 2016. There is a growing demand for experienced and bilingual call centre agents in Montreal. If you have past experience and speak both languages, employment opportunities await.
Montreal call centre agents are paid slightly below the national average of other major cities, most likely attributable to Montreal’s comparably lower cost of living.
Entry level salary: $36k - $42.7k
Intermediate salary: $39.9k - $47.3k
Senior salary: $43.5k - $51.5k
These are some the industries hiring call centre agents in Montreal:
The following skills are those which Montreal employers value most in their call centre agents:
Call centre agents have a lot of room to advance their career. More senior responsibilities may include supervising or managing other agents and operations as well as training new hires.