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call centre jobs in vancouver
In 2017, Vancouver saw a growth of 4.6% with respect to call centre jobs, the most of any major Canadian city. According to most recent data, there were approximately 15,000 call centre jobs in the city.
call centre jobs in other cities
call centre agent salaries in vancouver
Vancouver call centre agents earned salaries in line with national averages in major Canadian cities. They are most comparable to Toronto salaries, slightly below Calgary’s, and more than Montreal’s.
Entry level salary: $38.8k - $45.9k
Intermediate salary: $42.9k - $50.7k
Senior salary: $46.7k - $55.2k
top industries for call centre agents in vancouver
For Vancouver call centre agents, these are some of the industries hiring:
- business support services
- wireless telecomm carriers
- automobile dealers
- wired telecomm carriers
- full-service restaurants
in demand skills in vancouver
To get hired as a call centre agent in Vancouver, these skills are most sought after by employers:
- microsoft office
- bilingual
- freight+
- microsoft access
- customer relationship management (CRM)
next steps for call centre agents
Working as a call centre agent offers room for promotion. Call centre agents may become call centre supervisors or managers, but there is also room to use your customer support skills to break into other customer-centric positions in the business world.