- We are seeking a highly motivated and client-focused Data Lifecycle Management (‘DLM’) specialist to join our team. In this critical role, you will be responsible for working closely with the business and technology teams to review new or changing applications, and ensure records retention, disposition, and archiving requirements are met. You will ensure that insight is provided regarding data location, localization, transfer and use, and will engage collWe are seeking a highly motivated and client-focused Data Lifecycle Management (‘DLM’) specialist to join our team. In this critical role, you will be responsible for working closely with the business and technology teams to review new or changing applications, and ensure records retention, disposition, and archiving requirements are met. You will ensure that insight is provided regarding data location, localization, transfer and use, and will engage coll
- Senior Contact Center IT Business Analyst Contact CenterLocation: Montreal / Laval / St-Hyacinthe / TorontoDescription:As Contact Center IT business analyst, you will play a leading role in demand management (new initiatives and non-standard requests) and the delivery of contact center projects in the IT Services portfolio. You will need to understand the business or technical vision as well as the objectives pursued.In addition to collecting and documentiSenior Contact Center IT Business Analyst Contact CenterLocation: Montreal / Laval / St-Hyacinthe / TorontoDescription:As Contact Center IT business analyst, you will play a leading role in demand management (new initiatives and non-standard requests) and the delivery of contact center projects in the IT Services portfolio. You will need to understand the business or technical vision as well as the objectives pursued.In addition to collecting and documenti
