- The Operations officer Officer plays a key role in developing and executing strategic and tactical activities (through outbound and inbound calling programs) to support a legendary customer experience. This role focuses on gathering and delivering customer information while supporting business objectives. The position acts as a single point of contact for customer interaction in the RFI (Request For Information) process, managing risk and ensuring accuracyThe Operations officer Officer plays a key role in developing and executing strategic and tactical activities (through outbound and inbound calling programs) to support a legendary customer experience. This role focuses on gathering and delivering customer information while supporting business objectives. The position acts as a single point of contact for customer interaction in the RFI (Request For Information) process, managing risk and ensuring accuracy
- Develop and execute strategic and tactical activities (through outbound and inbound calling programs) supporting legendary customer experience in gathering and delivering customer information while supporting business objectives. Provide a standardized, consistent, and centralized (single point of contact) customer interaction model in the RFI (Request For Information) process. Manage risk and ensure accuracy by triaging all RFIs and information delivery rDevelop and execute strategic and tactical activities (through outbound and inbound calling programs) supporting legendary customer experience in gathering and delivering customer information while supporting business objectives. Provide a standardized, consistent, and centralized (single point of contact) customer interaction model in the RFI (Request For Information) process. Manage risk and ensure accuracy by triaging all RFIs and information delivery r
