Account managers are an essential part of the customer service function of organizations. You are the first line of contact for customers. Your role is to build a strong relationship with your customers and assist them with processing orders, updating information, and fielding questions. Specific tasks will vary based on your organization and the type of customer accounts you are assigned to manage.
Account managers work in an office setting. Depending on your client type, you may spend some of your time visiting your clients onsite. Working remotely is also a possibility in some instances. You will work a 40 hour work week but some additional hours may be required to address customer needs. You will be assigned accounts by a senior manager or director.
Account managers have a lot of room for career growth. Once you gain enough experience, you will qualify for jobs such as senior account manager, national account manager or operations manager positions.
Account managers working in the Mississauga area can expect an average annual salary of approximately $60,000. You also have the ability to make commission and bonuses, increasing your earning potential.
annual: $60,000
monthly: $5,000
weekly: $1,250
hourly: $31.25
lowest salary: $48,200 per year
average salary: $60,000 per year
highest salary: $74,400 per year
junior salary: $48,200-$60,200 per year
intermediate salary: $52,400-$66,700 per year
senior salary: $57,800-$74,400 per year
As an account manager, you will be in charge of managing a number of customer accounts. While specific tasks will vary based on your employer, here are the common duties you will be assigned:
A great advantage of working as an account manager is you can work for many different companies across almost every industry, including manufacturing, retail, supply chain, and many others.
Account managers need to have several soft skills to best service all the accounts assigned to them. Some of the most important skills employers will be looking for include:
In addition to having strong sales experience, you will require a bachelor’s degree to qualify as an account manager. Most have a degree in sales, marketing, communications or business. Additional sales and computer training or certification is an asset.