Program Advisor

rt for professional development program inquiries, including application, registration, and payments. Assist individuals and organizations in choosing the right programs, guiding them through enrollment and logistics. Maintain accurate records of communications and progress while contributing to recruitment strategies and marketing efforts and collaborate with internal teams to ensure alignment on goals and messaging.

This is a great opportunity for someone who enjoys relationship-building, has a keen eye for detail, and is passionate about helping others grow through learning and development. If this is you and are key to join this team apply today and send your updated resume to our Resourcing Manager cecilia.obi@randstad.ca and briefly explain why you would be a good fit for this position.

Advantages
-working with professional
-Hybrid work model
-Learning and development opportunities
-Office located in downtown Toronto
-Accessible to TTC
-Competitive pay rate of $35-45/hr


Responsibilities
-Responding to member inquiries regarding the application, registration and payment process for select professional certificate programs. Gathering information from members and helping them determine if the program is the right fit for them.
-Supporting any corporate training opportunities by speaking with the decision maker, making learning/training recommendations based on their organization needs, confirm all logistical requirements and helping through the confirmation and payment process.
-Evaluating individual member circumstances to determine if they need more support in making the final decision, referring them to the right people to move the process along and supporting members through the application and registration process.
-Maintain accurate records of all interactions, discussions and resolutions and providing updates on progress towards enrollment targets.
-Developing and implement recruitment strategies to meet the enrollment targets and identify areas of opportunities and adjust strategies as required.
-Supporting multi-channel outbound campaigns to drive inquiries and support the conversion process from initial inquiry to registration.
Collaborate with the PD and marketing teams to meet registration targets.


Qualifications
-A post-secondary degree or diploma in business administration or other field with prior experience working in a learning or customer service environment.
-Experience in enrollment management or related roles in a professional development or education setting.
-Strong proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook) required.
-Excellent oral and written communication skills with the ability to obtain and provide information in a clear and concise manner.
-Ability to work in collaboration with others and independently.
-Ability to work in a self-directed manner with minimal supervision.
-Excellent time-management, organizational and multi-tasking skills with the ability to manage competing priorities and meet simultaneous deadlines.


Summary
If you are interested in this opportunity and feel that you would be a great fit for the role, we encourage you to apply today. Don't miss the chance to be part of a dynamic team dedicated to making a difference! We look forward to reviewing your application.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.