Professional - Professional Exception, Governance and Compliance 80935-1

Working Hours: we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-2 days per week on-site, while other days will be remote.

Advantages
• Well known and reputable financial company
• Good opportunity to grow within a large financial institution
• Competitive pay rate
• 12 month contract

Responsibilities
As an Incident Management Consultant you will manage a centralized mailbox, ensuring timely and efficient communication regarding incident reports. The consultant will work closely with both internal teams and external stakeholders to identify, investigate, and mediate incidents, while also providing backup support to the Senior Incident Management Consultant. Additionally, this role will assist in meeting records retention requirements and ensure compliance with company policies and regulations.

Qualifications
Must haves:
1. 3-5 years of relevant experience -resolving issues and stakeholder management
2. Strong writing skills
3. Strong oral communication and collaboration skills


Nice to have:
- Previous banking experience
- Corporate experience
- Previous incident management experience
- Tech skills

Soft Skills
- Strong oral and writing skills
- Strong Collaboration
- Strong attention to detail

Education and Certifications: Bachelors degree

Summary
Interested in the role in Toronto? Apply online today!

Candidates moving towards the next step of the recruitment process will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.