Pharmacy Lead or Supervisor - Future Opportunities

Are you an experienced Pharmacy Technician (RPhT) or Pharmacy Assistant with demonstrated leadership capabilities, and experience managing people and processes? Are you looking for exciting new employment opportunities as a Pharmacy Lead, Pharmacy Operations Supervisor or related role, in any major centre in Canada - from the GTA and surrounding areas to Ottawa to Calgary or Edmonton to the Vancouver, Victoria and Lower Mainland areas of BC? If so, we want to hear from you!

Please apply directly to this posting with a copy of your most recent resume to JOIN OUR TALENT POOL to hear more about pharmacy lead/supervisory careers!

Advantages
Pharmacy Lead or Supervisor - Future Opportunities - Canada

- Hear about new career opportunities that align with your pharmacy experience (permanent and direct-hire contract)
- Chat with specialized pharmacy recruiters who can connect you with top employers
- Get valuable market insights and tips on leveraging your skills in today’s hot healthcare job market
- Clients we work with typically offer very competitive total rewards packages, including but not limited to competitive salary, benefits, retirement programs, paid time off policies and more! The salary range shared in this posting is a general range within which many roles tend to land, however, each position is unique and factors such as your salary expectations, experience, and the specific needs of our client may result in a compensation package that falls outside the range provided in this posting.
- Strong career growth potential as most client locations that require Lead or Supervisor-level pharmacy talent are multi-site and offer considerable growth potential!

Responsibilities
Pharmacy Lead or Supervisor - Future Opportunities - Canada

As a Pharmacy Lead or Pharmacy Operations Supervisor, you will be responsible for overseeing pharmacy operations in one of our pharmacy clients' various settings (including community, long-term care, specialty, addictions, treatment, central fill, mail order, or online pharmacies). Responsibilities will vary depending on the specific role and setting but typical responsibilities include:

1. Team Leadership and Supervision
• Oversee and direct the work of pharmacy staff (which may include pharmacists, pharmacy assistants, and technicians).
• Provide training, mentorship, and possibly be involved in performance evaluations to ensure staff adherence to professional standards and best practices.

2. Workflow and Operational Efficiency
• Coordinate daily operations to optimize workflow, ensure timely prescription processing, and meet service standards.
• Implement and monitor standard operating procedures (SOPs) to maintain operational consistency and compliance.

3. Regulatory Compliance and Quality Assurance
• Ensure compliance with provincial and federal regulations, pharmacy accreditation standards, and organizational policies.
• Conduct regular audits and quality assurance checks to maintain patient safety and minimize errors.

4. Inventory and Supply Chain Management
• Manage procurement, inventory levels, and controlled substances, ensuring appropriate stock levels and minimizing waste or shortages.
• Collaborate with suppliers and wholesalers to ensure timely replenishment and cost efficiency.

5. Patient Care and Customer Service Oversight
• Monitor and enhance patient care services, including prescription counseling, medication reviews, and health management programs.
• Resolve escalated customer or patient concerns promptly and professionally.

6. Collaboration with Stakeholders
• Work closely with healthcare providers, insurance companies, and other stakeholders to ensure seamless service delivery and patient care coordination.
• Represent the pharmacy in professional or community forums when required.

7. Performance Monitoring and Reporting
• Track key performance indicators (KPIs) such as prescription volumes, patient satisfaction scores, and financial metrics.
• Prepare and present regular reports to management, highlighting achievements and identifying areas for improvement.

8. Health and Safety Management
• Enforce workplace health and safety protocols to create a secure environment for staff and patients.
• Ensure safe handling, storage, and disposal of medications, including hazardous or controlled drugs.

Other duties may also be involved, depending on the role and specific setting responsibilities.

Qualifications
Pharmacy Lead or Supervisor - Future Opportunities - Canada

- 2+ years of experience in a pharmacy assistant or pharmacy technician role, with direct experience overseeing/leading people or processes.
- Many lead and supervisor opportunities are in non-retail pharmacy settings - experience in a non-retail pharmacy setting is preferred but not required
- Proficiency in pharmacy software (Kroll, PCC, eMAR, or otherwise) is generally preferred by our clients.
- Must be legally entitled to work full-time hours in Canada for any employer

Summary
Pharmacy Lead or Supervisor - Future Opportunities - Canada

If you're interested in joining our pharmacy lead/supervisor talent pool, to learn about exciting new opportunities in major centres across Canada, please apply online today! Thank you for your interest!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.