P2 - ServiceNow Architect - ITOM

Advantages
You will have an opportunity to work with a leading employer in the local market.


Responsibilities
• Design and document ServiceNow solutions, enhancements and changes based on business requirements
• Document key technical decisions, issues, and enhancements
• Design and develop interfaces between ServiceNOW and internal systems
• Support the development lifecycle (Design, Develop, Test, Deploy & Maintain)
• Develop changes on ServiceNow platform through scripting, configurations and other development activities
• Establish a technical project plan with key milestones and providing status updates
• Prioritize functional and technical requirements
• Participate in business process redesign workshops and providing technical feasibility assessments related to the ServiceNow platform
• Work closely with and facilitate discussions with internal business clients to clarify requirements and convert them into technical and functional requirements
• Report progress on development work and keep track of decisions, issues, enhancements through the entire development lifecycle
• Assist in resolving technical issues
• Work with the support team to ensure transition from development to operation
• Communicate and collaborate with project team members and key stakeholders throughout the project
• Other related activities and deliverables as required


Qualifications
• University degree or college diploma in business, public administration, statistics or a related field
• A minimum of three (3) years of demonstrated experience as a developer for ServiceNow implementations
• Demonstrated experience with different ServiceNow module (including, but not limited to ITSM, ITOM, ITAM)

The following will also be considered:

• Demonstrated ability to use data and information to inform problem solving in relation to building
systems and infrastructure
• Demonstrated ability to prioritize work and meet deadlines while working on multiple tasks
• Demonstrated experience working and leading discussions with a broad set of stakeholders


Summary
Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!

Randstad Technologies Group

Canada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.